LiveCareer-Resume

talent acquisition coordinator resume example with 16+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Versatile and goal-oriented HR professional with comprehensive experience in leading people, training, multi-tasking and administrative functions. Demonstrates leadership, organization, and communication skills needed for any fast paced environment. Possesses analytical and transactional skills that are transferrable to many job functions.

Skills
  • presentations
  • strong organizational skills
  • customer service
  • research
  • presentations
  • strong organizational skills
  • customer service
  • research
  • Work History
    Talent Acquisition Coordinator, 02/2018 to Present
    Environmental Defense FundBoston, MA,
    • Compass Group USA, is a multinational business that contracts foodservice, cleaning, property management and support services.
    • It is the largest contract foodservice company with businesses including offices and factories, schools, universities, hospitals, major sports and cultural venues, mining camps and offshore oil platforms.
    • I currently work in the Corporate Human Resources department.
    • I provide administrative support, event planning, expense report management, recruitment support for TA leadership, posting of job requisitions and prepare job offer letters.
    • Recruitment supporter for TA leadership including the posting of job requisitions and the preparing of offer letters Conduct system data and compliance audits, and supporting the efficient running of recruitment processes Organize interviews (including video interviews) on behalf of TA Leadership and confirming times with candidates and hiring managers Assist with the preparation of panel interview, questions, situations, and materials, while maintaining a library of panel interview resources Maintain team organizational charts and communication lists Assist TA Leadership in the design and preparation of meeting presentations, reports, SOPs, SLAs, communication memos, and agendas Analyze and approve Directors and subordinators expense reports Manage recruiter onboarding, orientation activities and the ordering of equipment Assist TA leadership by assisting with the logistics and administrative support for interview days and recruiting events Provision employee tracking attendance via TrackSmart and enforce company attendance policy.
    Sr. Credit Card Analyst- Treasury/ Trainer/ Mentor, 06/2014 to 02/2018
    PennymacLas Vegas, NV,
    • Previously worked in the Treasury department and responsible for administrating Merchant ID's and coordinating payment systems setups and support.
    • Trained new hires on company procedures, practices and work flow Processed new/ change credit card Merchant ID (MID) requests via Remedy and My Admin applications Reviewed requests for PCI compliance, platform boarding certification and necessary MID exception approval Provided administrative and support in the processing of submission forms and requests to banks Delivered outstanding, effective and efficient customer service to field personnel and partners Troubled shoot setups and maintenance issues with payment systems to ensure proper processing Worked with neighboring departments to fix funding and costs to ensure accurate billing to units Executed escalated requests with urgency and timely follow up Communicated, support and provide service to associates at all levels.
    Home Loan Specialist, 10/2012 to 06/2014
    WELLS FARGOCity, STATE,
    • Refinance.
    • Wells Fargo, is a diversified financial services company providing banking, insurance, investment, mortgage and consumer and commercial finance.
    • Previously worked within the Home Mortgage department and was responsible for creating and reviewing loan documents, closing, and facilitating the loan process secured by real estate and complex refinancing transactions.
    • Worked with all accounts to ensure efficient, prompt and smooth process flow to ensure that established timelines are followed Responsible for managing an assigned pipeline of 50 or more loans per month, in a high volume call center environment Accomplished and surpassed monthly closing goals Conducted follow-ups to ensure superior customer satisfaction and to meet deadlines set Facilitated the loan process by effective clear communication with external customers and vendors Acted as a liaison by partnering with lenders and legal department Created work orders for products needed to complete processing of loans Managed the processing and closing of loan products Reviewed approval conditions, titles and appraisals, evaluating documents received, and coordinating closings Performed a variety of loan documentation duties on complex loan packages to ensure compliance with company policies and procedures Processed and respond to emails according to standard procedures Answered incoming calls according to established procedures and performance guidelines Provided interpretation of policies while analyzing applicant, property, and documentation Researched opportunities to reduce work volume through additional analysis Monitored loans to ensure compliance and adherence with all company and legal guidelines Provided administrative and support in the processing of submission forms and requests Served as a point of contact for upper management for resolving escalated cases to foster client vendor relationships for customer satisfaction.
    Assistant Manager/ HR Coordinator, 05/2011 to 09/2012
    WALMART STORES, INCCity, STATE,
    • World's largest retailer and ranked #2 among Fortune 500 companies.
    • Provided management oversight for a 24 hour operating facility supporting more than 225 employees.
    • Responsible for day to day operation of a multi-million dollar store Orchestrated hiring events to recruit talented individuals via open interviewing and social media Mentored and provided mentor leaders to mentees in efforts to help employee reach their goals Formulated career development plans for employees Provided solutions by identifying root causes and analyzing situations to effectively resolve customers issues simultaneously providing superior customer service Partnered with Human Resources with training, reinforcing ethical workplace practices Responsible for document retention, time tracking, payroll and reconciling attendance issues Conducted reference checks, background checks and new hire onboarding Performed daily audits and administered corrections to internal data to provide accurate information Developed associates by challenging them identify and apply methods for resolving customer complaints and assist them with addressing complex issues Responsible for facilitating mid-year and year-end review conversations with employees Remediated associates issues Conducted internal investigations in terms of theft and safety claims Administered monthly P&L reviews and formulated plan of actions.
    Vision Center Manager/Benefits Specialist, 02/2006 to 05/2011
    WALMART STORES, INCCity, STATE,
    • Responsible for oversight of the store's Vision Center operations and services.
    • Supervised a staff of 6 that were responsible for servicing all customers in need of vision services.
    • Responsible for the beginning to end ordering of contacts and glasses Served as point of contact in resolving escalated customer service issues for Vision Center process while providing superior customer service Orchestrated hiring events to recruit talented individuals via open interviewing and social media Completed employee hiring, HR administration, employee testing and employee payroll] Conducted internal investigations in term of theft and safety claims Responsible for facilitating mid-year and year-end review conversations with employees Mentored and provided mentor leaders to mentees in efforts to help employee reach their goals Formulated career and develop plans for employees Worked with all accounts to ensure efficient, prompt and smooth flow of handling of all claims, ensuring that established processes are followed Investigated and reconciled accounts and insurance issues to prevent chargebacks and to recoup payments Ensured and maintained that claims were accurately filed electronically Assisted with measuring, fitting, and consulting patients in eye glasses and contact selections Partnered with optometrist with insurance filing, research, billing, and assisting with the pre-screening of patients Provided guidance to clients as to the claims process along with direction to outcomes and timelines Assisted clients with the claims process Conducted reference checks, background checks and new hire onboarding Partnered with Human Resources with training, reinforcing ethical workplace practices Responded to emails according to standard procedures and audited files weekly Responsible for document retention, time tracking and reconciling attendance issues Reviewed Profit and Loss monthly reports, identified issues to analyze controllable and non-controllable expenses Supported store security in loss prevention by maintaining 100% inventory accountability, at a value of $800,000 dollars, through the use of the Potential Shrink Report process.
    Assistant Manager/ HR Coordinator, 06/2004 to 02/2006
    WALMART STORES, INCCity, STATE,
    • Provided management oversight with more than 150 employees.
    • Responsible for day to day operation of multi-million dollar store Instructed associates regarding development and implementing new ways to provide a convenient, safe and pleasant shopping experience for customers Formulated career and develop plans for employees Served as point of contact in resolving escalated customer service issues while providing superior customer service Partnered with Human Resources with training, reinforcing ethical workplace practices Developed associates by challenging them identify and apply methods for resolving customer complaints and assist them with addressing complex issues Conducted the interview and selection process by partnering with the Personnel Department and other interviewers to define talent strategy Administered reference checks, background checks and new hire onboarding Responsible for facilitating mid-year and year-end review conversations with employees Monitored timelines to ensure deadlines were met for floor plans, displays, and modulars Ensured merchandising operations were aligned with Company standards and customer expectations Completed accounting deposits on a daily basis to include researching payment discrepancies Responsible for document retention, time tracking and reconciling attendance issues Completed individual employee training and continuous cultivation through the implementation of a mentoring program, mentored two employees per year.
    Skills
    10 Key Pad, Accounting, Accounts Payable, Accounts Receivable, administrative support, administrative and support, banking, billing, call center, charts, closing, compliance audits, consulting, contracts, credit, resolving customer complaints, client, clients, customer satisfaction, customer service, direction, documentation, Employee Relations, employee training, event planning, expense reports, filing, finance, financial, floor plans, forms, GL Accounting, hiring, Human Resources, HR, Human Resources, Image, insurance, Internet Explorer, interpretation, inventory, Leadership, legal, letters, loan documentation, logistics, loss prevention, managing, materials, mentor, mentoring, merchandising, Microsoft Office, Outlook, SharePoint, oil, Organizational, Payroll, PCI, Personnel, policies, presentations, processes, Profit and Loss, Profit and Loss Statements, property management, real estate, reconciling, Recruitment, recruiting, recruiter, researching, research, safety, SAP, SOP, strategy, Employee Development, Treasury, Trouble-shooting, video, vision, year-end
    Education
    Bachelor of Science: Business Administration Insurance and Risk Management, Expected in May 2004 to University of South Carolina - Columbia, SC
    GPA:
    Business Administration Insurance and Risk Management
    Masters of Science: Business Administration Human Resources, Expected in October 2019 to Strayer University - Huntersville, NC
    GPA:
    Business Administration Human Resources TECHNOLOGY Microsoft Office 2013, Internet Explorer, Firefox, ATS, SMART Application, Concur, SmartSheet, NTS (LIS), KNOWLEDGE OMNI, Outlook, Remedy, My Admin, SAP, Remedy, Owners Management Suite, Linked ID, WIRE, Career Learning Center, SharePoint, LIV (Loan Image Viewer), 10 Key Pad COMPENTCIES Knowledgeable of Equal Employment Opportunity, Employment Laws and Relations Principles, Organizational Behavior, Employee Development, LinkedIn, Indeed, CareerArc, CareerBuilder, Employee Relations, SOP's, Accounting Principles, Accounts Payable, Accounts Receivable, Payroll Procedures and Applications, Profit and Loss Statements, Merchant ID's setups and Funding, Trouble-shooting, GL Accounting

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

    Your data is safe with us

    Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

    Resume Overview

    School Attended

    • University of South Carolina
    • Strayer University

    Job Titles Held:

    • Talent Acquisition Coordinator
    • Sr. Credit Card Analyst- Treasury/ Trainer/ Mentor
    • Home Loan Specialist
    • Assistant Manager/ HR Coordinator
    • Vision Center Manager/Benefits Specialist
    • Assistant Manager/ HR Coordinator

    Degrees

    • Bachelor of Science
    • Masters of Science

    By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

    *As seen in:As seen in: