Task oriented skilled professional with exceptional communication and leadership abilities. Demonstrated mastery of problem solving and resourcing of information. Insightful comprehension and application of mediation techniques managing staff and conflict resolution while providing excellent customer service. Constructed and engaged in several educational and empowering sessions and seminars via community partnerships. Strong public speaker; exemplified through professional and personal engagements and presentations. Extensive experience securing and protecting PHI, monies, assets, and facilities. Experience facilitating and conducting trainings of experienced employees and new hires.
Rewarded personal acknowledgment from Clinical Director for client care and services provided in 2012.
Completed electronic medical records documentation of services with above 85% proficiency, increasing organization's profit margin.
Conducted on the job training for new hires via job coaching and electronic medical records proficiency and documentation.
Provide feedback and qualitative analysis of potential hires to managers to assist in selection process.
Provide recommendations to update policies and procedures of the operation of events at the Peabody Opera House for a more efficient and effectively ran event.
Created and implemented tools to improve On-boarding functions and process flow.
Partnered with NAAAHR to redevelop and improve structural influence. (St. Louis Chapter)
Role is to coordinate new hire onboarding in preparation for their start of BJC employment with BJC Home Care, BJC Behavioral Health and BJC Corporate Health.
Customer service, Conflict Resolution, Documentation, Payroll, Scheduling, Money management
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