Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Dedicated, performance-driven, and trusted human resources professional, advisor and liaison with a comprehensive understanding of labor laws, compensation, and benefits administration.
Adept at following complex instructions, helping to maintain important files, and keeping up with required state and federal filings.
Strong organizational, customer service and communication skills with the ability to independently plan and direct business affairs.
Skills
Talent Acquisition
Employee Training and Development
Employee Orientation and Onboarding
Staff resource allocation
Employee Relations
Performance Management
Process Mapping
Emergency Preparedness
Microsoft Office Suite
Kronos
PeopleSoft
Microsoft SharePoint
Work History
03/2018 to Current
Talent Acquisition Analyst/LiaisonAssured Partners – Jeffersonville, IN,
Operate, maintain, and provide user support on applicant tracking and candidate management systems
Create requisitions, set approval path, and review and screen applications to match qualified candidates with departmental needs
Hire employees, initiate new hire paperwork process, and facilitate criminal background check and pre-employment screening processes for over 1,000 new hires
Assisted new hires and managers with on-boarding process of over 1,000 new hires in the last 12 months
Achieve departmental objectives by collaborating with staff to share and implement best practices; this includes reducing timeline between offer and hire by 15 days
Maintain current understanding of state and federal policies such as EEO and ADA; including annual EEO-1 and VETS-4212 reporting
Support work structure by updating job requirements and job descriptions for all positions as well as implementing wage surveys
Update key human resource metrics, including turnover and terminations, using reporting tools on HRMS database
Implemented new compensation and job description management software
Developed New Hire Welcome Guide to provide new hires with pertinent information regarding joining the company
Source candidates via variety of methods, including social media platforms and job boards
Enforce and explain HR policies to team members to cultivate compliant and satisfied workforce
Offer fair and equitable compensation by running salary surveys and comparing current salaries with market pay
Develop and build internal and external relationships with project teams, department managers and consultant teams to improve delivery of HR services
Evaluate monthly social media performance statistics and used data to inform future strategies
Created and implemented initiatives to improve employee engagement
Monitored company's online social presence and responded appropriately to posts from customers and visitors
Supervised and kept multiple projects on schedule from project start through delivery by prioritizing needs, delegating assignments, managing deadlines, and adjusting workflows as needed
Delivered in-depth training to users for Kronos/Cadient Hiring Manager, imparting knowledge of best practices for protecting data and minimizing errors
02/2015 to 11/2017
Operations Supervisor, Patient CareCommunity Rehabilitation Hospital South – New Palestine, IN,
Managed claims documentation and insurance authorization departments
Created and implemented strategies for improving operational efficiency and accuracy, causing 'days sales outstanding' to decrease from 44 to 32
Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness
Monitored daily and weekly key performance indicators to maintain on-track status after changing processes led to a decrease of total outstanding claims documentation from 8,000 to 2,000 within 3 months
Motivated and trained employees to maximize team productivity, leading to a 20% increase in departmental productivity
Reviewed and assessed ongoing operations, developing initiatives for continuous process improvement
Verified time cards for salaried and hourly employees to prepare accurate bi-weekly payroll
Planned and organized office meetings and events, ensuring proper preparation and allocation of funding
Reviewed monthly financial reports, reviewed errors to resolve discrepancies, and worked with finance department to improveaccounts receivable collections
Assisted with open enrollment by explaining benefits to plan participants in easy to understand terms in order to educate each on available options and helping them make elections in Peoplesoft
Developed training tools and educated staff on various emergency preparedness software platforms and safety procedures in aclassroom atmosphere
Mentored colleagues seeking professional development by mapping career goals, formulating professional plans, and transition strategies
Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences
Managed emergency alert platform and incident command software while acting as a member of the ICS team
01/2010 to 02/2015
Office CoordinatorBJC Home Care Services – City, STATE,
Interacted with customers professionally by phone, email or in-person to provide information and direct to desired staff members
Oversaw accurate and efficient database management and digital file storage to support operational and recordkeeping requirements
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members
Maintained office supplies inventory by checking stock and ordering new supplies as needed
Efficiently performed insurance verifications, pre-certifications and pre-authorization functions
Maintained an average turn-around for all assigned documents of 17 days; department norm was 30
Oversaw scheduling for home health aides, coordinating both work schedules and daily assignments
Participated in investigations and sat on Employee Appeals Committee for employee relations issues
09/2002 to 01/2010
Unit SecretaryBarnes-Jewish Hospital – City, STATE,
Organized paperwork such as charts and reports for office and patient needs and maintained current and accurate medical records for over 45 hospitalized patients on a rotating basis
Used Allscripts and Eclypsis to input information into computerized patient record system
Prepared patient charts, pre-admissions and consent forms as necessary
Participated in fun activities, including weekly movie night and holiday celebrations with patients to boost mood, improve overall memory and provide light entertainment
Education
Expected in 12/2018
Master of Arts: Human Resources Management Webster University - St Louis, MO GPA:
Expected in 05/2014
Bachelor of Arts: Human Resources Management Webster University - St Louis, MO GPA:
Certifications
Certified Professional in Human Resources (SHRM-CP) certification, Badge Number 130641
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