Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Goal-oriented Human Resource Professional with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Committed to supporting recruiting, as well as developing, engaging and
retaining talented staff. Sophisticated in communicating and collaborating effectively by relying on excellent interpersonal skills, outstanding customer service and solid expertise in human resources management.
Education
Expected in 05/2019
Bachelor of Arts: Communication, Organizational Communication The University of North Carolina At Charlotte - Charlotte, NC, GPA:
Business Communication, Organizational Communication, Interpersonal Communication, Persuasion, Macro Economics, Micro Economics, Introduction to Business Computing, Accounting I, Accounting II
Work History
06/2019 to Current
Talent Acquisition AdministratorThe Mentor Network – Prior Lake, MN,
Responsible for sourcing, screening, scheduling, pre-screening, slating, supporting on boarding and preparing offers for low/high volume hourly roles, as well as low/high volume salaried roles requisitions and assigned requisitions as applicable
Distributes offers to 50+ candidates per week, presents qualified/slated candidates within 24 hours of application and schedules over 200 Corporate and Field interviews per week
Manage weekly HR reporting by collecting information, pulling data from HR systems and consolidating into HR dashboard
Provide updates to recruitment team, ensuring the team is aware of candidates status and new hires throughout hiring process
Open and post requisitions and successfully closes out the hiring process for each assigned requisition
Coordinate recruitment activities that include processing I9, verifications, backgrounds and drug tests
Provide reports on key sourcing and recruiting metrics by analyzing and summarizing data and trends for continuous improvement
Ensures data accuracy in all tasks and complies with data integrity and security policies
Establish best practices and abide by new directives appointed by upper management
Develop and maintain effective working relationships with hiring managers, colleagues, candidates, and administrative staff
Completes special projects as identified in support of Talent Acquisition and other projects as assigned
Identified potential candidates using intricate job board searches, user groups, candidate referrals, networking, and web sourcing
Worked closely with Hiring Managers to schedule and follow up on candidate selection to maximize efficiency of recruiting process
Responded to managers’ e-mails/calls, troubleshooting and providing guidance on Workday recruiting system and process requirements, policies and procedures
Oversaw and managed onboarding processes and programs for successful integration of new, transferred or promoted employees
Submitted reports to senior management to aid in business decision-making and planning
Collaborated closely with upper management to drive strategy through development and implementation of new processes
Supervised all store operations, including shipping and receiving, distribution, and workplace safety.
Completed timely and accurate daily logs to keep internal reporting accurate and effectively track materials movements.
Analyzed store data (such as past sales metrics, projected sales numbers, comparisons of sales vs Associates on floor, etc.) to devise sales strategies
Provided quality customer service, including interacting with customers, answering customers inquiries, and effectively handling customer complaints
05/2018 to 05/2019
Retail Sales ManagerU.S. Cellular – West Plains, MO,
Partnered with hiring manager to identify effective sourcing strategies with the objective of presenting qualified candidates for each opening
Operated and maintained applicant tracking and candidate management systems
Led and developed performance management tools and processes to integrate with organization's values and core competencies
Arranged advanced interviews between prospective employers and job candidates
Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends
Effectively analyzed business results and took necessary actions to drive key performance indicator
Communicated professionally and effectively in all interactions including management team, sales associates, customers, business partners, and vendors
Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers
Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives
09/2018 to 05/2019
Sales MenteeALLSTATE – City, STATE,
Agents provided guidance with developing insurance quotes, creating sales presentations and closing sale
Worked closely with Agency Owners to foster sales and marketing principles and strategies
Maintained phone time or sales quotes as determined by management
Established client relationships and follow up with clients to keep customers loyalty
Formed ongoing networking relationships with Sales Agents to get better insight of company and company goals
Remained informed on current regulations, especially concerning research industry and document creation
Adhered responsible for learning complex playbook, attending daily meetings and self-study of upcoming opponents
Skills
Ability to learn new applications and techniques quickly and effectively
Extremely trustworthy and capable of handling highly sensitive and confidential information
A highly customer-orientated approach, committed to achieving excellent levels of customer service
Good communication skills, verbal and written, with ability to adapt style according to audience
Proficient at Microsoft applications(MS Word, MS Excel, MS Office, etc)
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