Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Goal-oriented Human Resource Professional with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Committed to supporting recruiting, as well as developing, engaging and
retaining talented staff. Sophisticated in communicating and collaborating effectively by relying on excellent interpersonal skills, outstanding customer service and solid expertise in human resources management.

Expected in 05/2019
Bachelor of Arts: Communication, Organizational Communication
The University of North Carolina At Charlotte - Charlotte, NC,

Business Communication, Organizational Communication, Interpersonal Communication, Persuasion, Macro Economics, Micro Economics, Introduction to Business Computing, Accounting I, Accounting II

Work History
06/2019 to Current
Talent Acquisition Administrator The Mentor Network Prior Lake, MN,
  • Responsible for sourcing, screening, scheduling, pre-screening, slating, supporting on boarding and preparing offers for low/high volume hourly roles, as well as low/high volume salaried roles requisitions and assigned requisitions as applicable
  • Distributes offers to 50+ candidates per week, presents qualified/slated candidates within 24 hours of application and schedules over 200 Corporate and Field interviews per week
  • Manage weekly HR reporting by collecting information, pulling data from HR systems and consolidating into HR dashboard
  • Provide updates to recruitment team, ensuring the team is aware of candidates status and new hires throughout hiring process
  • Open and post requisitions and successfully closes out the hiring process for each assigned requisition
  • Coordinate recruitment activities that include processing I9, verifications, backgrounds and drug tests
  • Provide reports on key sourcing and recruiting metrics by analyzing and summarizing data and trends for continuous improvement
  • Ensures data accuracy in all tasks and complies with data integrity and security policies
  • Establish best practices and abide by new directives appointed by upper management
  • Develop and maintain effective working relationships with hiring managers, colleagues, candidates, and administrative staff
  • Completes special projects as identified in support of Talent Acquisition and other projects as assigned
03/2019 to 12/2019
Administrative Coordinator Association Of Women's Health, Obstetric & Neonatal Nurses Washington, DC,
  • Identified potential candidates using intricate job board searches, user groups, candidate referrals, networking, and web sourcing
  • Worked closely with Hiring Managers to schedule and follow up on candidate selection to maximize efficiency of recruiting process
  • Responded to managers’ e-mails/calls, troubleshooting and providing guidance on Workday recruiting system and process requirements, policies and procedures
  • Oversaw and managed onboarding processes and programs for successful integration of new, transferred or promoted employees
  • Submitted reports to senior management to aid in business decision-making and planning
  • Collaborated closely with upper management to drive strategy through development and implementation of new processes
  • Supervised all store operations, including shipping and receiving, distribution, and workplace safety.
  • Completed timely and accurate daily logs to keep internal reporting accurate and effectively track materials movements.
  • Analyzed store data (such as past sales metrics, projected sales numbers, comparisons of sales vs Associates on floor, etc.) to devise sales strategies
  • Provided quality customer service, including interacting with customers, answering customers inquiries, and effectively handling customer complaints
05/2018 to 05/2019
Retail Sales Manager U.S. Cellular West Plains, MO,
  • Partnered with hiring manager to identify effective sourcing strategies with the objective of presenting qualified candidates for each opening
  • Operated and maintained applicant tracking and candidate management systems
  • Led and developed performance management tools and processes to integrate with organization's values and core competencies
  • Arranged advanced interviews between prospective employers and job candidates
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends
  • Effectively analyzed business results and took necessary actions to drive key performance indicator
  • Communicated professionally and effectively in all interactions including management team, sales associates, customers, business partners, and vendors
  • Set and enforced proactive inspection and maintenance schedules to keep equipment in good operational condition.
  • Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives
09/2018 to 05/2019
Sales Mentee ALLSTATE City, STATE,
  • Agents provided guidance with developing insurance quotes, creating sales presentations and closing sale
  • Worked closely with Agency Owners to foster sales and marketing principles and strategies
  • Maintained phone time or sales quotes as determined by management
  • Established client relationships and follow up with clients to keep customers loyalty
  • Formed ongoing networking relationships with Sales Agents to get better insight of company and company goals
  • Remained informed on current regulations, especially concerning research industry and document creation
  • Adhered responsible for learning complex playbook, attending daily meetings and self-study of upcoming opponents
  • Ability to learn new applications and techniques quickly and effectively
  • Extremely trustworthy and capable of handling highly sensitive and confidential information
  • A highly customer-orientated approach, committed to achieving excellent levels of customer service
  • Good communication skills, verbal and written, with ability to adapt style according to audience
  • Proficient at Microsoft applications(MS Word, MS Excel, MS Office, etc)

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Resume Overview

School Attended

  • The University of North Carolina At Charlotte

Job Titles Held:

  • Talent Acquisition Administrator
  • Administrative Coordinator
  • Retail Sales Manager
  • Sales Mentee


  • Bachelor of Arts

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