Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Friendly and efficient customer service team member devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable about [Industry] standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.
Skills
Maintaining a clean bar
Customer service
Inventory report generation
Team member
Merchandising 10+years
Planogram
Retail sales
Retail mangement
Inventory control
Credit card payment processing
Store maintenance
Shipping and receiving understanding
Adaptive team player
Active listening
High-energy attitude
Problem-solving abilities
Customer relations
Project management abilities
Quality control
Stockroom procedures
Experience
09/2018 to CurrentTaco Bar Anthem, Inc. | Newbury Park, CA,
I stared off prep and learning the menu. Then i was moved to taco bar to prepare the orders.I then moved over to cashier to help take orders and collect the money. I kept the food freshly stocked.
Maintained updated [Type] knowledge through [Task] and [Task].
Handled all delegated tasks, including [Task] and [Task].
Collaborated in development of [Type] procedures.
Delivered [Product or Service] to customer locations.
Recognized by management for providing exceptional customer service.
Earned reputation for good attendance and hard work.
Performed site evaluations, customer surveys and team audits.
Answered [Number] calls per [Timeframe] to answer customer questions.
03/2018 to 06/2018Customer Service AssociatePerformance Food Group | Champaign, IL,
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Consulted with customers regarding [Product or Service] needs, addressing [Type] concerns.
Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Educated customers on special pricing opportunities and company offerings.
Managed accurate and adequate cash stock and inventory balances.
Strengthened operational efficiencies by developing organizational filing systems for confidential customer records and reports.
Cross-trained on [Type] and [Type] roles in order to provide skilled back-up for customer-facing teams.
06/2011 to 10/2013MerchandiserSchwan's Company | Lexington, SC,
Selected merchandise based on most favorable price and quality.
Upheld stock levels and proper pricing for multiple product lines.
Authorized payment of invoices and return of merchandise.
Placed prices and descriptive signage to enhance displays and promote items.
Built effective relationships with each store to develop superior customer satisfaction.
Printed various labels and tags for all merchandise.
Devised innovative plans to promote key products, bringing in more than $[Amount] in revenue in [Timeframe].
Consulted with management and advertising teams to plan optimal promotions.
Configured and arranged advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales and verified accurate and up-to-date signage.
Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
Established and maintained proper high-traffic displays, resulting in increased sales.
Displayed appropriate signage for products and sales promotions.
Maximized potential for sales cycle success through effective promotions placement and eye-catching product displays.
Updated seasonal displays such as windows and mannequins to highlight current product lines.
Organized appealing and engaging displays to capture customer interest and drive revenue growth.
Participated in monthly competitive shopping trips and compiled full reports.
Created and implemented POS with chosen vendors.
Organized and located inventory and updated store spreadsheets.
Arranged items in favorable positions and areas of store to attract customers and optimize sales.
Assisted in gathering and moving materials and equipment for assigned displays.
Shopped competition to identify opportunities, labels and trends.
Met and exceeded quarterly sales quotas by [Number]%.
Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across [Number] locations.
03/2006 to 10/2008Team Lead MerchandiserMSI Solutions | City, STATE,
Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
Placed prices and descriptive signage to enhance displays and promote items.
Organized appealing and engaging displays to capture customer interest and drive revenue growth.
Supervised up to [Number] employees on merchandising team.
Developed creative visual merchandising campaigns to focus on selling older inventory.
Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
Configured and arranged advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales and verified accurate and up-to-date signage.
Consulted with management and advertising teams to plan optimal promotions.
Updated seasonal displays such as windows and mannequins to highlight current product lines.
Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across [Number] locations.
Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
Updated [Number]-square-foot store with completely new floor plan to offer customers more visually pleasing product experiences.
Managed visual displays for [Type of company] company to drive exposure and increase revenue.
Presented updated floor plans and design strategy to store management.
Restructured merchandising strategy to promote high value and products.
Created retail displays to highlight particular products and drive sales according to corporate strategy.
Delivered [Product or Service] to customer locations.
Created agendas and communication materials for team meetings.
Maintained updated [Type] knowledge through [Task] and [Task].
Completed [Type] project resulting in [Result].
Education and Training
Expected in 06/2002GED | Helen Hunt Independent Studies, Hemet, CA, GPA:
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