Livecareer-Resume
JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Friendly and efficient customer service team member devoted to maximizing customer satisfaction with exceptional service and support. Knowledgeable about [Industry] standards with strong skill in retaining product and service information to provide effective issue resolution. Skilled in promoting sales to increase revenue while addressing diverse issues.

Skills
  • Maintaining a clean bar
  • Customer service
  • Inventory report generation
  • Team member
  • Merchandising 10+years
  • Planogram
  • Retail sales
  • Retail mangement
  • Inventory control
  • Credit card payment processing
  • Store maintenance
  • Shipping and receiving understanding
  • Adaptive team player
  • Active listening
  • High-energy attitude
  • Problem-solving abilities
  • Customer relations
  • Project management abilities
  • Quality control
  • Stockroom procedures
Experience
09/2018 to Current Taco Bar Anthem, Inc. | Newbury Park, CA,

I stared off prep and learning the menu. Then i was moved to taco bar to prepare the orders.I then moved over to cashier to help take orders and collect the money. I kept the food freshly stocked.

  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Handled all delegated tasks, including [Task] and [Task].
  • Collaborated in development of [Type] procedures.
  • Delivered [Product or Service] to customer locations.
  • Recognized by management for providing exceptional customer service.
  • Earned reputation for good attendance and hard work.
  • Performed site evaluations, customer surveys and team audits.
  • Answered [Number] calls per [Timeframe] to answer customer questions.
03/2018 to 06/2018 Customer Service Associate Performance Food Group | Champaign, IL,
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Consulted with customers regarding [Product or Service] needs, addressing [Type] concerns.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Educated customers on special pricing opportunities and company offerings.
  • Managed accurate and adequate cash stock and inventory balances.
  • Strengthened operational efficiencies by developing organizational filing systems for confidential customer records and reports.
  • Cross-trained on [Type] and [Type] roles in order to provide skilled back-up for customer-facing teams.
06/2011 to 10/2013 Merchandiser Schwan's Company | Lexington, SC,
  • Selected merchandise based on most favorable price and quality.
  • Upheld stock levels and proper pricing for multiple product lines.
  • Authorized payment of invoices and return of merchandise.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Built effective relationships with each store to develop superior customer satisfaction.
  • Printed various labels and tags for all merchandise.
  • Devised innovative plans to promote key products, bringing in more than $[Amount] in revenue in [Timeframe].
  • Consulted with management and advertising teams to plan optimal promotions.
  • Configured and arranged advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales and verified accurate and up-to-date signage.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
  • Established and maintained proper high-traffic displays, resulting in increased sales.
  • Displayed appropriate signage for products and sales promotions.
  • Maximized potential for sales cycle success through effective promotions placement and eye-catching product displays.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Organized appealing and engaging displays to capture customer interest and drive revenue growth.
  • Participated in monthly competitive shopping trips and compiled full reports.
  • Created and implemented POS with chosen vendors.
  • Organized and located inventory and updated store spreadsheets.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Assisted in gathering and moving materials and equipment for assigned displays.
  • Shopped competition to identify opportunities, labels and trends.
  • Met and exceeded quarterly sales quotas by [Number]%.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across [Number] locations.
03/2006 to 10/2008 Team Lead Merchandiser MSI Solutions | City, STATE,
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy.
  • Placed prices and descriptive signage to enhance displays and promote items.
  • Organized appealing and engaging displays to capture customer interest and drive revenue growth.
  • Supervised up to [Number] employees on merchandising team.
  • Developed creative visual merchandising campaigns to focus on selling older inventory.
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
  • Configured and arranged advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales and verified accurate and up-to-date signage.
  • Consulted with management and advertising teams to plan optimal promotions.
  • Updated seasonal displays such as windows and mannequins to highlight current product lines.
  • Followed prepared sketches and planograms to arrange consistent shelves, racks and bins across [Number] locations.
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
  • Updated [Number]-square-foot store with completely new floor plan to offer customers more visually pleasing product experiences.
  • Managed visual displays for [Type of company] company to drive exposure and increase revenue.
  • Presented updated floor plans and design strategy to store management.
  • Restructured merchandising strategy to promote high value and products.
  • Created retail displays to highlight particular products and drive sales according to corporate strategy.
  • Delivered [Product or Service] to customer locations.
  • Created agendas and communication materials for team meetings.
  • Maintained updated [Type] knowledge through [Task] and [Task].
  • Completed [Type] project resulting in [Result].
Education and Training
Expected in 06/2002 GED | Helen Hunt Independent Studies, Hemet, CA, GPA:

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Resume Overview

School Attended

  • Helen Hunt Independent Studies

Job Titles Held:

  • Taco Bar
  • Customer Service Associate
  • Merchandiser
  • Team Lead Merchandiser

Degrees

  • GED

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