Systems Analyst resume example with 9 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Experienced senior developer/systems application analyst offering over 15 years of success leading phases of diverse technology projects; MBA, BA in MIS and general business; and years of computer programming in both client and mainframe experience. *Business strategist; plan and coordinate interfaces aligning with unemployment business goals with technology solutions to drive process improvements between the system and end users, continually maximizing productivity and increase ROI and bottom-line gains. *Excellent communicator; leverage technical and business acumen to communicate effectively with developers, business community, end users and their respective teams. *Expert in agile and scrum project methodologies. Ability to work on/with large project teams and provide high-quality deliverables that meet or exceed timeline and business targets.
  • Project Management:
  • System Development
  • Database Design (RDBMS)
  • System design and analysis
  • System Migrations/Integrations
  • System Implementations
  • On call support
  • IT Project Lifecycle:
  • Requirements Analysis
  • ROI Analysis
  • Project Planning
  • Project Scheduling
  • Testing/QA/Rollout/Support
  • Value-Added Leadership:
  • Cross-Functional involvement
  • Team Building & Mentoring
  • Client Relations & Collaboration
  • Business & IT Planning
  • Vendor Management
  • Career Progression
  • IVY TECH (Indianapolis, IN), MS DB fundamental certification, Web development 2014
  • ACTUATE (Indianapolis, IN), BIRT Report Designer, 2015 G/SQL
  • Spring (MVC) Framework
  • Clear Case
  • Hibernate
  • JAVA PDFWriter
  • BIRT
  • Business processes
  • Clear Quest
01/2004 to 01/2006
SYSTEMS ANALYST Amita Health Troy, MI,
  • DB2, Access JCL, VSAM, FileAid Project management tools Eclipse Achievement Highlights: Lead the role of coordinating the testing efforts of the UIM interfaces, end to end, acting as a liaison with the system, vendors, and end users.
  • Focused on business objectives and tracked progress to ensure interface project milestones were completed on time and with the desired results.
  • Demonstrated efforts in resolving a large number of development defects during go live of the UIM project that improved and maximized productivity increasing ROI.
  • Ability to work on multiple tasks at the same time.
  • Capacity to work as a team player and independently.
  • Representative Projects (2014/15) Systems Interfacing: Displayed tremendous growth in adapting to new responsibilities of coordinating the testing efforts of the UIM interfaces.
  • With patience and flexibility, I dealt with defects, changes and issues with the interface designs, needs and concerns of gathering the test data.
  • Lead the completion of multi interfacing rollout with high visibility and user acceptance.
  • Results: Completed project ahead of schedule that led to the success of the UIM Project implementation.
  • UIM Application Developments: Works and participates in all phases of the software development lifecycle (SDLC) for dozens of unemployment custom solutions.
  • Results: Implemented UPLINK software that is claimant and employer clients driven which saves the agency money and time.
  • ESB Developments: Created a live document that guides BizTalk in creating ESB services for all UIM file exchanges Results: Improved the consistency, recoverability and accessibility of data from DWD and end users.
  • System Integrations/Migrations: Worked closely with the business community and developers to iron out data defects involving the transition of interfacing programs by engaging in house testing and end-to-end testing.
  • Results: Achieved seamless migrations and integrations that were transparent to unemployment customers, accomplished with no unscheduled downtime.
  • Worked on a wide variety of technical computer duties involving the analysis, designing, development, and maintaining the Child Support System, evaluating of the system needs and formulating solutions, prioritizing, and monitoring progress.
  • Provided support in the technology disciplines to ensure sound programming and standards related to the system.
01/2002 to 01/2003
SR PROGRAMMER/ANALYST Cdk Global Inc. Norwood, OH,
  • Worked with administrative offices on campus to improve computing services and operations by analyzing business data and programming.
  • Assessed students' financial aid and established programs that provided students with financial information.
01/1995 to 01/2001
SYSTEMS ANALYST Amita Health Newburgh, IN,
  • Assisted in formulating/defining business systems scope and objectives.
  • Analyzed and revised business procedures to solve complex problems considering computer capacity, limitations, operating time and the form of desired results.
  • Worked on most phases of business application systems analysis and programming activities.
  • Consulted with users to identify current business operating procedures and clarify program objectives.
Expected in 2002
Indiana Wesleyan University - Indianapolis, IN
GPA: GPA: 3.7
GPA: 3.7
Expected in 1994
Texas Tech University - Lubbock, TX
GPA: GPA: 3.32
MIS GPA: 3.32
Expected in 1992
Associate: Business
South Plains College - Levelland, TX
GPA: GPA: 3.30
Business GPA: 3.30
ACTUATE, administrative, go live, application development, agency, BizTalk, Business processes, business systems, clarify, interpersonal skills, controller, CSS, client, clients, Client Relations, Database Design, designing, documentation, Eclipse, FileAid, financial, Functional, HTML, DB2, JAVA, JSP, JCL, Team Building, Leadership, Mentoring, Access, money, Works, MVC, ORACLE, DB, developer, problem solving, programming, progress, project leader, Project Management, Project Planning, quality, QA, Quest, RDBMS, Requirements Analysis, Scheduling, SDLC, software development, sound, SQL, systems analysis, System design and analysis, system analyst, team player, Vendor Management, view, VSAM, Web development, workflow

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School Attended

  • Indiana Wesleyan University
  • Texas Tech University
  • South Plains College

Job Titles Held:



  • MBA
  • BA
  • Associate

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