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System Specialist - Database Analysis Resume Example

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SYSTEM SPECIALIST - DATABASE ANALYSIS
Professional Summary

Technology professional versed in Information Technology and Cyber Security is experienced through work assignments and educational studies in computer network security, criminal security studies, network infrastructure, secure wireless networks, risk management and cyber security frameworks. Motivated self-starter has worked consistently to build the right foundation for Cyber Security and has applied diversified skills toward helping coordinateseveral high-performance teams to meet their corporate reporting and security requirements. Understands the fundamental strategy of Security by Design and the NIST Risk Management Framework with a focus on risk mitigation and management. Offers excellent planning, project management, and communication skills to identify challenges, propose solutions, and deploy solutions in a clear, concise, and effective manner.

Work History
Securitas Electronic Security - System Specialist - Database AnalysisSouthfield , MI06/2010 - Current

Within WNO Performance Assurance team, serves as one of team's leads. Responsibility includes:

  • Implemented CPI-810 requirements for team hardware and software assets.
  • Established documentation for all inbound and outbound file feed interfaces utilized by team.
  • Developed and managed components for team disaster recovery plan including application and software back-ups with detailed instructions on how to recover hardware and software assets.
Bedrosians Tile And Stone - Programming SpecialistRancho Mirage , CA04/2006 - 06/2010

Served on Northeast Performance Assurance Team performing these responsibilities:

  • Interfaced with cross-functional team business analysts, developers and technical support professionals to determine comprehensive list of requirement specifications for requested applications.
  • Administered and created databases, secured virtual machines while creating and maintaining over 50 file feeds for data consumption
  • Developed 20 web applications from start to finish for executive reporting
Verizon Communications Inc - Northeast VP Communications Staff - SpecialistCity , STATE07/2001 - 04/2006

Web Designer and Developer for VP of National Communications Team.

  • Established first web design group at VP staff organization level for New England to improve New England communications by over 50%
  • Created several business plans to procure hardware and software for web infrastructure in New England team
  • Developed web sites and databases for internal publications and communications
  • Chaired national monthly meetings to assist in development of internal web groups in four regions including New England, New York, Pennsylvania and Mid-Atlantic.
Verizon - Customer Service RepresentativeCity , STATE07/1998 - 07/2001
  • Provided primary customer support to 1,000's of external customers in fast-paced environment across North East Region.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
Skills
  • Wireless Network Security
  • Network and database security
  • Information Systems Security
  • Project Management
  • Implement security programs
  • Design security controls
  • Administrative support
  • Data security
  • Develop security plans
  • Engineer support
  • Engineer design development
  • Cybersecurity
Education
08/2020
University of Massachusetts - Lowell
City, State
Master of Science: Security Studies With Concentration In Cyber Security
2018
University Of Massachusetts - Lowell
City, State
Certificate In Cyber Security: Information Technology
2009
University of Massachusetts - Lowell
City, State
Bachelor of Science: Information Technology
2006
University of Massachusetts - Lowell
City, State
Associate of Science: Information Technology
2003
Boston University
City
Master Certification Web Design/Oracle And Microsoft Soltns: Web Design And Database Development
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Resume Overview

School Attended

  • University of Massachusetts - Lowell
  • University Of Massachusetts - Lowell
  • Boston University

Job Titles Held:

  • System Specialist - Database Analysis
  • Programming Specialist
  • Northeast VP Communications Staff - Specialist
  • Customer Service Representative

Degrees

  • Master of Science : Security Studies With Concentration In Cyber Security
    Certificate In Cyber Security : Information Technology
    Bachelor of Science : Information Technology
    Associate of Science : Information Technology
    Master Certification Web Design/Oracle And Microsoft Soltns : Web Design And Database Development

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