System Network Administrator Resume Example
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SYSTEM NETWORK ADMINISTRATOR
- www.linkedin.com/in/gul-c-298899141
Professional Summary
- Resourceful Entry Level System Administrator committed to performing assigned tasks while working in a fast-paced environment.
- Proven ability to create and deliver solutions tied to business growth, organizational development, and systems/network optimization. Skilled problem identifier and troubleshooter comfortable managing systems, projects and teams in a range of IT environments.
Skills
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Work History
System Network Administrator , 04/2016 to 09/2016
Amerisafe – Dover , DE
Amerisafe – Dover , DE
- Managing system administration, networking and hardware management & maintenance in the organization.
- Assisted in creating upgrade protocols for all users and network hardware.
- Assisted in creating troubleshooting logs for operating system and application software users.
- Helped to develop several network administration policies that made support more efficient for users.
- Assisted in developing several support policies that are still in use today.Increased team productivity and automated repetitive tasks by using batch files, PowerShell, VBScript.
- Resolved a history of problematic network failure by troubleshooting LAN/WAN connections.
- Worked closely with each department manager to make system upgrades smoother.
- Responsible for tracking all support tickets and making sure each issue was resolved.
- Assisted in planning several large system software and hardware upgrades.
System Administrator, 05/2013
Matthews International – Burlington , NC
Matthews International – Burlington , NC
- Designed from scratch and led the migration to a new 2008 R2 domain, including migration of all users accounts, computer accounts, and Exchange mailboxes.
- Created Powershell scripts to help with day to day management of Active Directory and Exchange inboxes.
- Spearheaded end-user upgrade of all PCs to Microsoft Windows 8.
- Implemented new security protocols including forcing password standards for company users.
- Responsible for monitoring HP virtual classes including 24-hour support for late night emergencies.
- LAN/WAN/WLAN/VPN/Network Security, Cabling, and Racking.
- Responsible for installation, troubleshooting of Mobile Computing Devices.
- Planned, developed, installed, configured, supported and optimized a mobile infrastructure.
- Expertise in Manual Testing/mobile application testing for J2ME & BREW wireless, Symbian, and Blackberry, iPhone, Android (Mobile) applications, client-server applications and cloud applications.
- Managed in-house classroom and prepared PCs for different software classes using Symantec Ghost.
- Managed company VOIP phone system and extension listings.
- Managed Chat-based service desk help with the client.
- Responded to inbound email troubleshooting requests via Workflow Manager ticket system.
- Managed multiple customers simultaneously using a live online chat system.
- Stabilized, expanded and protected client network and PC environment. Built new file servers to maximize Web hosting, terminal server, file/print sharing and domain control performance.
Intern, 04/2011 to 07/2011
Indian Institute Of Technology, Mumbai – City , STATE
Indian Institute Of Technology, Mumbai – City , STATE
- Planned, implemented, and maintained a Windows domain based infrastructure.
- Developed software used by employees to complete day to day tasks, reducing the time.
- Created online documentation to help employees resolve day to day issuesWorked with employees to resolve "unsolvable" support requests.
- Managed daily activities to include user support and system administration tasks.
Education
Master of Science: Computer Science, 2017
Northwestern Polytechnic University - City, State
Northwestern Polytechnic University - City, State
- 3.56/4.00 GPA.
- Operating Systems Design.
- Software Assurance and Product lines.
- Data-Modeling And Implementation Techniques.
- Software Engineering of Web-Design and
Development.
- Network Security.
- Computational Science.
- Network Security Management.
- Member of IEEE Community.
Certifications
- Team Foundation Server 2015.
- Citrix Training.
- Advanced Software Development.
- DevOps Training.
- Advanced Networking Training ( CCNA ).
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Resume Overview
School Attended
- Northwestern Polytechnic University
Job Titles Held:
- System Network Administrator
- System Administrator
- Intern
Degrees
- Master of Science : Computer Science , 2017
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