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System Engineer - Datacenter & Backup Resume Example

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SYSTEM ENGINEER - DATACENTER & BACKUP
Professional Summary

As an enterprise technologist with 16 years of experience responsible for successfully partnering with customers to translate business needs into tailored technical solutions. I focus on aligning technology to a customer's line of business needs and designing solutions that are scalable, reliable, secure, and manageable. Work with Customers on both pre-sale and post-sale assignments featuring Public/Private & Hybrid Cloud/HCI/CI and Storage/Backup Technologies. Excellent interpersonal skills with an ability to communicate with both business and technical resources at all level

Skills

Cloud: AWS, Azure and VCF (Hybrid Cloud)

Scripting: PowerShell and Python

CI/HCI: VxRail, VxRack, HPE SimpliVity, Nutanix and vBlock/VxBlock

SAN: PowerMax, PowerStore, EMC Unity, EMC VMAX, EMC VNX, VNXe, XtremeIO

NAS: PowerScale, EMC Celera, EMC Isilon, EMC ECS.

Switches: Cisco MDS 91XX/95XX, Brocade Departmental/Director Class

Servers: HP/IBM Blade Servers, Cisco UCS Blade Chassis, ESX Servers, HP p and c class servers.

OS: ESXi 6.7 and 7, Windows Server 2016/2019, Linux, Unix, Solaris

Protocols: Ethernet, TCP/IP, SAN, NAS, iSCSI, iFCP, FCIP, DAS, Fiber Channel

Backups: EMC Data Domain, Avamar, PowerProtect, Rubrik & Veeam, Dell EMC Networker

Project Management: Microsoft Office Project, Word, Excel, PowerPoint and Visio.

Replication Technologies: SnapView, MirrorView, SAN Copy, SRDF, Recover Point and VPLEX.

Virtualization: VMWare, VPLEX, vSwitch, Invista.

Migration Tools: vMotion, SANCopy, SRDF, PPME,

Tools: Viper SRM, InsightIQ, Unisphere, SYMMCLI and PowerStore Manager.

Work History
System Engineer - Datacenter & Backup, 05/2019 to 10/2020
Dell Technologies – Chicago, IL
  • Worked with Enterprise Sales team to understandcustomer requirements and work closely with Customer to win solution in Storage and Backups.
  • Working to build high-level design and architecture drawings, technically validating the solution with the customer, leading any demonstration or Proof of Concept (PoC) trial activities, assisting with the preparation of a formal proposal.
  • Created technical solutions for mid-size and enterprise accounts and works closely with Customers
  • Plan, design, deploy, and operate new Backup solution which included Dell EMC PowerProtect, Data Domain and PowerProtect Cyber Recovery.
  • Present Dell Tech value proposition, technologies, strategy, and product roadmaps to all levels at their customer including executives, technical management, and technical engineers.
  • Develop framework for backup and DR to encompass all IT infrastructure and applications, including evaluation criteria, standard blueprints, and backup and DR lifecycle.
  • Experience with Enterprise virtualization technologies and technical architecture and sales engineering.
  • Partnered with the Account Executive to achieve territory revenue and other financial metrics.
  • Work with Customers to design solutions based on the company's IT requirements. Qualify a sale opportunity based on the technical fit between a customer's requirements and the standard capabilities of the Dell Technology Platform.
  • Work with Security/Compliance teams to ensure DR and Backup/Recovery activities meet all compliance and audit requirements.
  • Worked on Enterprise Storage targets like EMC PowerProtect, EMC DataDomain, Networker, Enterprise Tape Libraries, and Data Protection Appliances.
  • Have design and manage Proof of Concepts (POC) in conjunction with the Dell Professional Services Team.
  • Have built a strong technical relationship with the customer and lead all technical efforts to ensure customer satisfaction.
  • Present Dell Tech value proposition, technologies, strategy, and product roadmaps to all levels at their customer including executives, technical management, and technical engineers
  • Have knowledge and experience in Software Defined Data Center (SDDC), Software Defined Networking (SDN), Software-Defined Storage (SDS), Hyper-converged Infrastructure (HCI), Infrastructure as a Service (IaaS), Platform as a Service (PaaS), or infrastructure security and expertise in enterprise applications.
  • Strong understanding of Backup and Recovery, Application Virtualization, Server Virtualization, Networking, Storage, and Platform Performance/Sizing.
Sr. Professional Services Consultant , 08/2015 to 05/2019
Logicalis, INC – Indianapolis, IN
  • Provided professional services delivery as related to storage consulting, design, installation, configuration and knowledge transfer to Logicalis customers.
  • Provided pre-sales technical expertise to sales staff as subject matter expert. Essential Duties and Responsibilities Assesses, plans, designs, implements, validates and supports storage solutions that satisfy client needs using best practices.
  • Provides guidance, assistance and recommendations to determine new technical storage services and solutions for client's business. Delivers consultative-based training.
  • Plan, design and implement complex enterprise infrastructure solutions for Enterprise Customer's across Western region revolving around storage, compute and network
  • Working with pre-sales and account team to prepare strategies on bidding new upcoming EMC/HP products and services
  • Experience administering various backup solutions including Commvault and various backup methodologies
  • Develop and schedule reports to show the value we bring to our clients in the form of work done, device performance, health of equipment, etc.
  • Develop framework for backup and DR to encompass all IT infrastructure and applications, including evaluation criteria, standard blueprints, and backup and DR lifecycle.
  • Working with the various technical teams, create, document, and test backup/restore, and DR processes and procedures, including runbooks for each technology/application.
  • Experience with Data Protection/Backup Recovery Tools (Avamar, Networker, Netbackup, Veeam, TSM, Commvault,)
  • Experience and Ceritified on VMWare ESXi implementation and configuration.
  • Architect data center Cisco MDS SAN switch migrations from MDS9513's to MDS9710's.
  • Lead in implementing EMC Isilon, VNX, VNX File, HP 3PAR, Data Domain, Avamar, Pure Storage, XtremeIO, VPLEX.
  • Work on implementing end to end data center work from Server, Network and Storage.
  • Created high-level solution designs/architecture and present to customers.
  • Written Statements of Work (SOWs) for Logicalis Professional Services.
  • Provided accurate designs and proposals for clients using Logicalis technologies, services, and methodologies.
  • Worked on Backup technologies like Data Domain 9800, 6800, IDPA, PowerProtect, Cyber Recovery, Avamar, Networker.
  • Excellent written and verbal skills; confidently and professionally interacts with external clients and internal teams
Sr. Backup and Storage Engineer, 02/2014 to 08/2015
Getty Images – Seattle, WA
  • Design, Deploy and Support for SAN and NAS environment globally.
  • Design and provision of storage across EMC VMAX 10K/20K/40K, VNX, Celera, Isilon, Qnap, DDN, Whiptail, EMC storage solutions to support database and virtualization solutions.
  • Demonstrated planning and deploying competencies with Dell EMC hybrid and all flash storage arrays.
  • Demonstrated planning and deploying competencies with Dell EMC Hyper-Converged VxRail, and VxRack.
  • Demonstrated planning and deploying competencies with Dell EMC Data Domain, Avamar, Networker and RecoverPoint disaster recovery solutions.
  • Demonstrated planning and deploying competencies with data center and SAN networking elements such as Cisco Nexus, Cisco MDS, and Brocade at both an IP and Fibre-Channel level.
  • Demonstrated competency with VMware ESXi and vSphere 6, 6.5 and 6.7 and Microsoft Hyper-V 2012 - 2016.
  • Configure VMAX using tools such as Solution Enabler/SMC/Unisphere, create and manage Virtual pools for VMAX and deploy and monitor FAST VP.
  • Responsible for performing daily operational tasks like storage provisioning, thin pool reporting/monitoring, creating SRDF, SNAPs.
  • Migrate using VMWare VMotion, SanCopy (Clarrion to VNX), PPME, SRDF and Time Finder between Arrays.
  • NAS Migration using Rsync from EMC Cellera to Isilon.
  • Resolution, analysis and root cause analysis for storage based issues within all production and non-production environments.
  • Allocate Storage for UCS and configure VM on vCenter and work closely with Cloud Engineering Team.
  • Provides storage capacity analysis, planning and forecasting information, including storage utilization, usage, and allocation along with assisting with forecasting and planning for short and long term needs.
  • Centralized configuration and capacity management for all storage arrays across the company and maintain technical documentation.
  • Deployment and configuration of storage to Windows 2003/8/12, Solaris and Red Hat servers.
  • Worked on storage deployment, configuration, monitoring and maintenance technologies and their deployment.
  • Supported a wide range of technology solutions in large scale production environments spanning multiple storage solutions.
  • Worked involved in designing, testing and implementing new technologies. Most of the work surrounds the EMC storage infrastructure (VMS, VNX, Isilon, Connectrix, Cisco 9509 9513's San fabric wise, Nexus Cisco core fabric).
  • Configure storage on EMC VMAX, Isilon, VNX, Clarrion, Cellera, Xtreme IO, ECS.
Principal Engineer – SAN & Storage, 11/2008 to 12/2013
EMC DATA STORAGE INDIA PVT LTD – Bangalore, India
  • Principal Engineer for the team responsible for managing Global Customer for EMC Connectrix Switch ( Brocade, Mcdata , Cisco) and VPLEX issues.
  • Mentored the support team in charge of troubleshooting issues related to SAN connectivity (Brocade, Mcdata, Cisco) and Fabric.
    Worked as an Escalation Engineer and sent Technical and Management updates to Customer and Internal EMC.
  • Expert Knowledge on all EMC Connectrix, Storage Products and VPLEX.
  • Support field engineer to perform Vplex storage virtualization and handled escalation calls and management issues and support implementation engineer who perform data mobility migrations from DMX to VMAX2, VMAX2 to VMAX3 from within the VPLEX.
  • Provide recommendations and EMC best practices from a technical and operational level, and support daily VPLEX environment operational tasks including monitoring, policy management, incident and problem management, and change implementation for the in-scope VPLEX environment.
  • Provide recommendations and EMC best practices from a technical and operational level on VPLEX Local Administration, Code Upgrade, Design, Health Check, Implementation, Performance Analysis, Solution Support and Troubleshooting.
    Product Range – SAN – Brocade, Cisco & McData; Storage – Symmentrix, Clarrion; NAS – Celerra.
  • Resolved and worked on FCIP, iSCSI, FCOE Issues.
  • Provided End to End support for SAN Connectivity Issue
    Knowledgeable in Cisco FCIP, IVR and Advanced Troubleshooting.
  • Experienced in setup, configuration and maintenance of fiber channel fabrics
  • Supported team responsible for implementing SAN Connectivity and Storage Migration.
  • Conducted training for fellow engineers in SAN Connectivity and VPLEX.
Education
Master of Science: Computer Application , 03/2005
BHARATHIAR UNIVERSITY - COIMBATORE, Tamil Nadu
Certifications

· Dell-EMC Cloud Infrastructure and Services Associate (DCA-CIS) certification

· Certified EMC Information Management & Storage Professional

· Certified EMC Implementation Specialist (VNX, Isilon and XtremeIO)

· Microsoft Certified Professional

· ITIL V3 Certified

· Brocade Certified Fabric Professional

· VMWare Certified Professional (VCP 5.5)

· Veeam Technical Sales Professional

· Technical Ambassador – Intel Cloud.

· Rubrik Implementation Engineer.

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Resume Overview

Companies Worked For:

  • Dell Technologies
  • Logicalis, INC
  • Getty Images
  • EMC DATA STORAGE INDIA PVT LTD

School Attended

  • BHARATHIAR UNIVERSITY

Job Titles Held:

  • System Engineer - Datacenter & Backup
  • Sr. Professional Services Consultant
  • Sr. Backup and Storage Engineer
  • Principal Engineer – SAN & Storage

Degrees

  • Master of Science : Computer Application , 03/2005