Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
  • Performed dual role as Systems/Budget Analyst Associate. Extensive experience creating business requirements, performing User Acceptance Testing (UAT), and implementing system enhancements. Skillful at analyzing business efficiencies to improve production and reduce costs. Subject Matter Expert (SME) on various programs and state/federal laws. High ethical and professional standards, effective communicator, detail oriented. Proven skills in leadership and customer service.
Skills
  • Research and analytical aptitude
  • Implementation of system enhancements
  • Technical Writing
  • User Acceptance Testing
  • Proficient in MS Word, Excel, PowerPoint
  • Creating and monitoring budgets
  • Prepare cost analysis for decision making
  • Collecting and analyzing data
  • Quality control & customer service management
Education and Training
Colorado State University Fort Collins, CO Expected in 2006 Bachelor of Science Degree : Mathematics, Actuarial Science - GPA :
University of Georgia – Carl Vinson Institute of Government , Expected in 2019 : - GPA :
Experience
Saic - System/Budget Analyst Associate
Laurel, MD, 09/2016 - Current
  • Create business requirements for current Unemployment Insurance (UI) system enhancements and new projects.
  • Manage and perform User Acceptance Testing (UAT).
  • Serve as Business Analyst for the Business and IT Department to ensure proper implementation of system changes.
  • Serve as Subject Matter Expert (SME) for the UI Benefits Program, including Employer Filed Claims, and the Cost Recovery program.
  • Ensure UI system is in compliance with state and federal laws/regulations.
  • Resolve technical UI benefits related issues.
  • Review the accuracy of daily UI reports, and resolve issues.
  • Facilitate with improving workflow processes by evaluating and testing alternative workflow options.
  • Create and provide training for staff statewide on new system developments.
  • Prepare ad-hoc reports, using Excel and Teamworks, in a heavy report-based work environment.
  • Interpret and apply federal and state laws to the UI program.
  • Serve as a Mass Separation Coordinator.
  • Assist with creating and analyzing the Resource Justification Model report to the United States Department of Labor (USDOL) for the agency’s annual funding.
  • Assist with creating yearly budget of up to $58MM.
  • Monitor monthly expenses to prevent overspending, review/approve expenses for proper allocations and provide on-going budgetary reports to senior management.
  • Assist with preparing grant applications and supplemental budget requests to USDOL for additional funding.
  • Create and track budgets for multiple divisions within the agency.
  • Monitor and track all funds awarded to the agency.
  • Monitor the monthly expenditure dashboard to identify potential problems and provide resolution.
  • Prepare monthly and quarterly budget and UI claims reports.
  • Create and manage monthly, quarterly and annual invoicing for two departments of at least $3MM/yr.
  • Produce and review queries daily for data related to budgets, expenditures, resources on order, accounts receivables, accounts payables, purchase orders, requisitions, and P-Card purchases.
  • Prepare expenditure corrections, budget amendments and year end de-obligation requests.
  • Collaborate with several departments to ensure proper usage of federal funds, per regulations.
  • Maintain an organized and uniform method of managing fiscal decisions, policies, processes, data and reporting.
  • Maintain current knowledge on grant availability, requirements, restrictions, allocations, allowable expenditures and grant life cycle.
Facebook - Policy Analyst Associate
Redmond, WA, 03/2012 - 09/2016
  • Compiled, prepared, and analyzed monthly UI management reports/data.
  • Performed UAT for approval and implementation of several large projects.
  • Served as liaison between the Business and IT team to ensure the successful implementation of the Employer Online Registration system to be used for GA employers.
  • Updated the Claimant Handbook for unemployment insurance program.
  • Audited weekly claim deletions from the field offices.
  • Prepared ad hoc reports as needed.
  • Audited various processes to ensure compliance with state and federal laws, rules and program regulations.
  • Defined system requirements for reports, enhancements, and legislation changes.
  • Assisted with training others on new functionality and system/process changes.
  • Utilized state and federal law books and procedures to examine all aspects of UI claims to ensure technical and legal accuracies.
  • Assisted customers and staff with understanding Child Labor laws and issuing work permits.
  • Served as Lead Analyst for overseeing the operations of minors in the entertainment industry and minor work permits.
Georgia Department Of Labor - Operations Analyst
City, STATE, 01/2008 - 03/2012
  • Served as Team Leader for the UI Claims Administration Unit.
  • Monitored the unit’s workflow to develop best practices for maximum efficiency.
  • Researched and resolved data collection problems.
  • Collected and analyzed data to create and monitor monthly production report.
  • Explained variations in daily, weekly, and monthly reports.
  • Assisted management staff in planning and implementing new systems and procedural changes.
  • Created training manual and trained staff on new enhancements or work duties as needed.
  • Interpreted and applied UI laws to determine the eligibility of unemployment claims.
  • Performed quality control on data entered by staff and customers to ensure accuracy.
  • Assisted staff with technical support issues.
The Global Hunger Project - Revenue Processing Associate
City, STATE, 06/2006 - 09/2007
  • Managed month-end closings and ensured all needed entries were properly reflected in the database.
  • Partnered with Senior Accountant on bank reconciliations.
  • Reconciled all daily contributions through PledgeMaker software and SQL server.
  • Verified and processed all incoming funds, including Automated Clearing House (ACH) processing.
  • Accurately recorded all monetary contributions into PledgeMaker database.
  • Managed records of over 1000 investor pledges.
  • Produced monthly statements for investors.
  • Collaborated with fundraisers on investor relations.

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Resume Overview

School Attended

  • Colorado State University
  • University of Georgia – Carl Vinson Institute of Government

Job Titles Held:

  • System/Budget Analyst Associate
  • Policy Analyst Associate
  • Operations Analyst
  • Revenue Processing Associate

Degrees

  • Bachelor of Science Degree

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