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System Administrator / Network Engineer Resume Example

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SYSTEM ADMINISTRATOR / NETWORK ENGINEER
Professional Summary
Professional, detail-oriented Network Administrator motivated to drive projects from start to finish as part of a dynamic team.

A System Administrator with technical and troubleshooting repair expertise. Team player who is flexible, reliable and adaptable to dynamic environments.

Highly skilled at software installation, upgrades, updates and hardware replacement. Specializes in virus removal and performance tweaks.

Knowledgeable, personable, friendly and committed to resolving computer problems in a timely and thorough manner to maintain up time.
Skills
  • Customer service expert
  • Analytically and critical thinker
  • Fast learner
  • Knowledgeable in Mac systems
  • Expert in disaster recovery
  • Proficient in Norton Antivirus software
  • Skilled in TCP/IP and WAN
  • DNS, DHCP & VPN 
  • Desktop and laptop repair
  • Internal components installation
  • Anti-virus solutions
  • Internet setup and repair
  • File transfers expert
  • Strong communication skills
  • Self-starter
  • Domain Controllers
Work History
System Administrator / Network Engineer 07/1998 to 06/2014
 Global Pacific Properties, Inc – Centennial, Co
  • Implemented Network file sharing, printing, application software, email, data storage and backup.
  • WAN and LAN connectivity.
  • Sonicwall firewall NSA 2400, PRO 2040s.
  • Backup Executive Version 12, 14 and 2012.
  • HP 1600 6T storage server Raid 10.
  • HP ML110, HP ML310, HP 2650 + 2650 PWR switches.
  • WS 2003, 2008, 2012.
  • Mitel 3300 phone system.
  • Documentation.
  • HP DL120, DL160, DL360, DL365.
  • NuPoint Voice Mail.
  • GFI Mail Archiver and GFI Mail Essentials.
  • Tandberg Tape Storage.
  • Installed software, modified and repaired hardware and resolved technical issues.  VM Ware Servers, Application Servers, File Servers, VPN, DHCP, DNS, Domain Controllers.
  • Resolved customer issues in a clear, courteous and straightforward manner.
  • Remained up-to-date on the latest technologies and solutions applicable to company products.
  • Maintained 100% uptime on company networks through careful and preventative maintenance.
  • Resolved virus and malware issues with a 100% success rate.
  • Set up equipment for 25 employees, including installing cables and hardware.
  • Installed software and operating systems on all company computers.
  • Set up and configured hardware and software on company equipment.
  • Maintained accurate hardware and software inventories.
  • Restored data, operating systems, files, documents and drivers.
  • Set up and maintained company web server using.
  • Resolved computer hardware and software, printing, installation, word processing, email and operating systems issues.
  • Repaired and replaced hardware, including Routers, Servers, Switches, Firewalls.
  • Installed system software, including MS Exchange 2003, 2010, 2013, GreatPlains 10.0 and MRI 4.5 Accounting software. 
  • Ordered necessary supplies and parts to repair malfunctioning hardware.
Micro Computer Specialist 06/1996 to 05/1998
 Jeppesen Sanderson – Englewood, Co
  • Worked in a team environment maintaining 750+ PC's ,HP Vectra's, Compaq DeskPro series, IBM PS/2, Dell's, which includes
  • Identified and solved technical issues with a variety of diagnostic tools.
  • Installed software, modified and repaired hardware and resolved technical issues.
  • Provided base level IT support to non-technical personnel within the business.
  • Managed call flow and responded to technical support needs of customers.
Consultant 06/1990 to 01/1992
 City and County of Denver – Denver, Co
  • Redesigned and wired 2 Facilities for the Media Productions Dept.
  • Made equipment recommendations.
  • Resolved customer issues in a clear, courteous and straightforward manner.
  • Installed software, modified and repaired hardware and resolved technical issues.
Consultant 06/1982 to 06/1984
 Porter Hospital – Englewood, Co.
  • Up keeping an A/V editing system, also updating closed circuit TV inside the hospital.
Audio Visual Engineer 08/1981 to 06/1996
 Jeppesen Sanderson – Englewood, Co
  • Maintenance and repair of full ½" Beta SP color studio with CMX editing.
  • This included 7 recording decks, 4 portables, Avid editing suite and a 4 track audio recording studio.
  • Recommend equipment purchases and implementation into current facility.
  • Wrote computer programs for equipment .
Proof - Video Engineer 07/1980 to 08/1981
 United Cable television – Englewood, Co
  • Designing and implementing a 36 channel microwave receiving headend, testing and documenting system operation for FCC regulations.
  • Also responsible for three 2 camera production studios with complete editing capabilities.
A/V Consultant 06/1979 to 07/1980
 Norlin Music, Ltd – Evanston, IL
  • Updating A/V studio, trouble-shooting and checking equipment operation.
A/V Consultant 03/1978 to 08/1979
 Pace Institute – Chicago, IL
  • Serviced and repaired RCA Global Communications Slow Scan Television system, including transmitting and receiving.
Audio - Visual Engineer 06/1976 to 07/1980
 Northwestern University – Evanston, IL.
  • Responsible for trouble-shooting, maintenance and technical operation of all equipment in: Color TV teaching studio, 7.2 kW Stereo FM Radio Station WNUR, a teaching radio studio, five audio/video teaching modules, and all other audio, video and film equipment for the school of speech. In addition I taught a workshop each quarter on TV Studio Engineering, was the Chief technical Engineer on WNUR Radio Station Executive Board, designed and constructed the teaching radio studio, re-designed and constructed WNUR. 
Buildings and Ground Maintenance 06/1973 to 05/1976
 Northwestern University – Evanston, IL
  • Maintenance.
  • Building and Grounds Dept., while attending school.
Marine Electrician 08/1972 to 05/1973
 Bay Shipbuilding – Sturgeon Bay, WI
  • Wiring of Freighters and Ore carriers with special emphasis on control consoles..
Manager Shipping and Receiving 04/1968 to 09/1972
 Chandler's Inc – Evanston, IL
  • Manager Shipping and Receiving.
  • Managed a five store shipping department..
Education
Certificate in Electronics: 1 1976 DeVry Institute of Technology - Chicago, IL
Certificate: 1973 Northeast Wisconsin Technical School - Sturgeon Bay, WI Marine electricity
Evanston Township high School - Evanston, IL Received the Above and Beyond Award while employed at Jeppesen. FCC General Radio License
Skills
Accounting software, Audio, Avid editing, Backup, basic, cabling, CD-Roms, Color, Compaq, hardware, Dell, Designing, DHCP, DNS, Documentation, editing, Electronics, email, Engineer, File Servers, film, Firewall, hardware troubleshooting, help desk, HP, IBM, LAN, Macintosh, Memory, MS Exchange 2003, Mail, NT Workstation, Windows NT 4.0, microwave, modems, Network, Novell, operating systems, PC's, phone system, camera, printer, Radio, Raid, Receiving, recording, Research, routers, FM, SCSI, Servers, Shipping, software troubleshooting, speech, switches, teaching, TV, Television, Toshiba, troubleshooting, trouble-shooting, upgrades, video, VM, Voice Mail, VPN, WAN, Web Servers, Wiring
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Resume Overview

Companies Worked For:

  • Global Pacific Properties, Inc
  • Jeppesen Sanderson
  • City and County of Denver
  • Porter Hospital
  • United Cable television
  • Norlin Music, Ltd
  • Pace Institute
  • Northwestern University
  • Bay Shipbuilding
  • Chandler's Inc

School Attended

  • DeVry Institute of Technology
  • Northeast Wisconsin Technical School
  • Evanston Township high School

Job Titles Held:

  • System Administrator / Network Engineer
  • Micro Computer Specialist
  • Consultant
  • Audio Visual Engineer
  • Proof - Video Engineer
  • A/V Consultant
  • Audio - Visual Engineer
  • Buildings and Ground Maintenance
  • Marine Electrician
  • Manager Shipping and Receiving

Degrees

  • Certificate in Electronics : 1 1976
    Certificate : 1973

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