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Svp Of Sales Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

As a 23 year veteran of the Merchant Services Industry, including current role as the Senior Vice President of Sales, also held positions in Call Center Operations, Program/Client Management. Spearheading designs, development, and rollouts of national integrated payment platforms which include GE Capital, Transamerica, ADP Lightspeed, DX1, Custom Chrome, Parts Unlimited, NAPA Automotive, and the Motorcycle Industry Council. This experience has provided a wealth of knowledge, along with diverse expertise in PCI Security, Interchange Rate Optimization, and Fraud Controls. This current role, as the MIC Dealer Membership coordinator of enrollment for dealer participation in local and national legislative affairs.

Accomplishments
  • Launched the construction and development of four merchant service call centers for National, Regional, and State trade associations.
  • Initiated the creation of NAPA co-branded credit card through US Bank.
  • Guided the creation of Polaris Star Card Private Label finance program serviced by Transamerica.
  • Program Manager of AT&T Small Business Merchant Services program mailed to 3.5 million small business customers.
  • Led ISV integrations for ADP Lightspeed NXT project, Ziios DMS, and Dominion DX1 DMS.
  • Grew Sales Volume from 2017 from $21,085,061.82 annually to $54,433,844.89 (a 258.16% increase).
Skills
  • Bid Request Management
  • Operating Procedures and Policies
  • Advertising Campaigns
  • Detail-Oriented
  • Interdepartmental Collaboration
  • Verbal and Written Communication
  • Customer Complaint Resolution
  • Sales Statistics Analysis
  • Sales Projections
  • Market Trend Analysis
Work History
01/2021 to Current SVP of Sales Hca | Jensen Beach, FL,
  • Senior Vice President (SVP) of Sales responsible for Dynamic Sales Executive with numerous years of experience providing high levels of customer service while increasing revenues. Successful with leveraging sales technologies, software, and CRM data to identify, analyze and act upon leads, opportunities, and sales funnels. Personable communicator focused on exceeding client expectations. to promote products and services of First Payment Sales Division of Pineapple Payments. Ultimately, this position is responsible for profitability of sales team and its ability to recruit and retain customers.
  • As SVP of Sales this center completed 500 calls to its customer base per week. Jessicarated $54,433,884.89 million dollars in monthly sales volume ending April 2021.
  • Grew Sales to $54,433,884.89 April 2021 from $29,158,083.88 April 2020 year of year increase of 186.69% of quota
  • Presently FIS has acquired Pineapple Payments effective May 4 2021
01/2009 to 01/2021 SVP of Sales First Payment Systems | City, STATE,

Dynamic Sales Executive with numerous years of experience providing high levels of customer service while increasing revenues. Successful with leveraging sales technologies, software, and CRM data to identify, analyze, and act upon leads, opportunities, and sales funnels. Personable communicator focused on exceeding client expectations.

  • Analyzed past sales data and team performance to develop realistic quarterly sales goals.
  • Produced over $36 million in monthly sales volume by implementing aggressive sales programs, overhauling processes, and facilitating market development.
  • Brought about industry-leading programs by applying strategic industry knowledge and leadership skills.
  • Held weekly meetings with account managers to identify techniques to overcome sales obstacles.
  • Created client specific branding and go to market strategies for clients
  • Grew Sales to $36,164,860.38 December 2020 from $24,223,214.61 December 2019 achieved 149.29% of quota
  • Grew Sales to $24,223,214.61 Dec. 2019 from $23,902,446.39 December 2018 achieved 101.34% of quota
  • Grew Sales to $23,902446.39 December 2018 from $21,085,061.82 December 2017 achieved 113.36% of quota
01/2004 to 01/2009 Director of Call Center Operations Boaz Group | City, STATE,
  • Established and oversaw performance targets for call center associates. 80-100 calls per day and 4 hours of documented phone time.
  • Developed quality employees within call center to take over leadership positions.
  • Conducted performance reviews for all associates to reduce resolution times and improve customer satisfaction ratings. Jessicarated $1,000.00 in revenue per associate per month and $500,000.00 in processing volume per month.
  • Determined quality assurance benchmarks and set standards for improvement.
  • Created clear and effective policies governing all aspects of employee work and interaction with customers.
  • Arranged corporate and office conferences for company employees and guests.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
Education
Expected in | Agricultural Business And Management University of Nebraska Omaha, Omaha Nebraska, GPA:
Expected in 08/2000 | Business Management Devry University , Alpharetta Ga, GPA:
  • Continuing education in [Subject]
Affiliations

Motorcycle Industry Council, National Powersport Dealers Association, and American Car Rental Association

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Resume Overview

School Attended
  • University of Nebraska Omaha
  • Devry University
Job Titles Held:
  • SVP of Sales
  • SVP of Sales
  • Director of Call Center Operations
Degrees
  • Some College (No Degree)
  • Some College (No Degree)