Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Insightful Research Interviewer with significant experience compiling statistical data on psychology-related issues. Organized and detailed with the ability to manage multiple, concurrent tasks. Proven ability to build trust and rapport with participants. Motivated individual trained to be a top-level Interviewer as a result of more than 2 years' working for a Research organization. Flexible and self-confident promoting well-developed skills in Research and Customer Research. Customer-oriented Research Interviewer with background working with psychological research organizations. Offering 2 years of experience performing interviews with diverse individuals. Strong communication skills with ability to quickly gather data. Enthusiastic Sales Rep eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of Customer service and Sales Rep and training in Sales. Motivated to learn, grow and excell in the Dispensary industry.

  • Coding participant data
  • Participant screening
  • Writing case histories
  • Data verification
  • Customer service and assistance
  • Client Engagement
  • Excellent work ethic
  • Organization and Time management
  • Multitasking abilities
  • Detail-oriented
  • Teambuilding
Work History
07/2010 to 01/2012
Survey Interviewer St. Jude Children's Research Hospital Memphis, TN,
  • Obtained updated contact information from all subjects and verified data for accuracy.
  • Coded data from participant interviews.
  • Explained questions in better detail for interviewees to allow truthful answers.
  • Conducted interviews with participants to assess eligibility.
  • Assisted with project planning and execution of research.
  • Recruited and screened [Number] potential participants.
  • Recorded calls in [Type of Technology] for future playback by [Type of Department].
  • Observed participants and recorded results.
  • Properly completed surveys by performing [Task] before ending each call.
  • Delivered information from script regarding surveys for on-demand phone project assignment.
  • Prepared reports of findings by illustrating data graphically and translating complex findings into narrative format.
  • Performed data entry, electronic data collection and tracing to support [Type] research.
  • Convinced unwilling individuals by using logical, persuasive rebuttals.
  • Reviewed collected data obtained from interviews for completeness and accuracy.
  • Conducted research to gather information about [Type] and [Type] survey topics.
  • Used specified forms to compile, record and code results or data from interviews and surveys.
  • Elicited comments from individuals surveyed and accurately recorded comments.
  • Followed scripted questionnaires verbatim to collect research data.
  • Adjusted scripts to better target needs and interests of specific individuals.
  • Explained survey objectives and procedures to interviewees.
03/1996 to 11/1997
Customer Service Cashier Whole Foods San Francisco, CA,
  • Requested official identification for [Type] purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Maintained customer satisfaction while handling [Type] product returns quickly and professionally.
  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Counted money in drawers at beginning and end of each shift.
  • Handled approximately [Number] daily credit and cash transactions for customers with accuracy and speed.
  • Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Conducted inventory counts by adding each item in stock and documenting in [System].
  • Checked prices for customers and processed items sold by scanning barcodes.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Helped customers manage large purchases by collecting items from shelves and storage locations.
  • Served needs of more than [Number] customers in busy [Type] environment.
04/1992 to 08/1992
Telemarketing Sales Representative Tti, Inc. Orlando, FL,
  • Made average of [Number] outbound and inbound calls per day.
  • Attained $[Number] in sales targets on monthly basis.
  • Explained product prices and packages as well as answered questions and addressed concerns of customers.
  • Set up appointments with interested customers according to schedule availability.
  • Overcame objections using friendly, persuasive strategies.
Expected in 06/1991
High School Diploma:
Oak Harbor High School - Oak Harbor, WA

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Resume Overview

School Attended

  • Oak Harbor High School

Job Titles Held:

  • Survey Interviewer
  • Customer Service Cashier
  • Telemarketing Sales Representative


  • High School Diploma

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