surgical care technician resume example with 10+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Full-Service Computer Technician handles everything from PC onboarding through maintenance and repair to secure decommissioning services. Carefully protects sensitive data integrity. Holistic provider of exceptional PC repair and data management services.

  • Safety protocols expertise
  • Patient confidentiality
  • Infection control protocols
  • Patient transportation
  • Maintenance & Repair
  • Responding to Difficult Customers
  • Data Entry and Maintenance
  • POS Systems and Ordering Platforms
  • Upselling Products and Services
  • Creative Problem Solving
  • Testing Program Installation
  • Microsoft Office Suite
Work History
Surgical Care Technician, 03/2020 - Current
Unitypoint Health Ankeny, IA,
  • Created safe operating environments for invasive and non-invasive procedures.
  • Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards and overall facility policies.
  • Worked with Nursing Staff to maintain daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Adapted plans and adjusted equipment to maintain high standards of functionality and safety.
  • Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills.
  • Coached team members in techniques necessary to complete job tasks.
IT/Activities Manager, 03/2019 - 11/2019
Creative Approach Development Center City, STATE,
  • Developed and created programs and monitored effectiveness against individual participant needs.
  • Developed team communications and information for meetings.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Updated records and prepared reports to outline program actions, results and recommended improvements.
  • Developed and implemented psychological strategies to enhance child safety and satisfaction.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
  • Performed maintenance tasks on PCs, networks and mobile devices.
  • Set up PCs and peripheral equipment for use in video conferencing rooms, including projectors, microphones, PCs and more.
  • Tested and installed motherboards, processors and graphics cards on desktops and laptops for corporate staff.
Office Shipper, 03/2016 - 03/2019
Shared Knowledge Literacy Foundation City, STATE,
  • Worked with vendor representatives to resolve damaged shipments and item shortages.
  • Orchestrated routing by producing accurate shipping documentation and package labels.
  • Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation.
  • Scheduled pickups and deliveries to maintain smooth operations.
  • Maintained accurate computer records, including materials weights, bill amounts and identified variances.
  • Coordinated storage locations and product movements.
  • Uncovered and resolved errors with minimal oversight.
  • Picked orders, scanned products and packed boxes.
  • Checked shipments against paperwork and signed documents.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Managed team of 4 employees, overseeing hiring, training, and professional growth of employees
Store Manager/ Assistant Manager, 01/2010 - 01/2015
GameStop City, STATE,
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reviewed sales and gross profit reports to determine options for increasing market growth.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
High School Diploma/GED: , Expected in 06/2008
Atlee High School - Mechanicsville, VA
Status -
  • Awarded Thespian Society Award in Theater
Additional Information
  • Awards and Distinctions , Thespian Society Award for Theater Gamestop best first quarter store Best ranked transporter of the month
  • Basic Life Support License - March 2021

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Resume Overview

School Attended

  • Atlee High School

Job Titles Held:

  • Surgical Care Technician
  • IT/Activities Manager
  • Office Shipper
  • Store Manager/ Assistant Manager


  • High School Diploma/GED

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