Supportive Living Implementer Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Management proficient in a office setting as well as hrough email and online services.

  • Proficient in MIcrosoft Office software
  • Payment collection
  • Group and individual instruction
  • Course development
  • Staff development plans
  • Operating systems
  • Software Installation
  • Hardware and Software Configuration
  • Data collection and analysis
  • Project Management
  • Graphic designing
  • Care plan assessment
  • Community integration
  • Administering Medication
  • State Regulations Knowledge
  • Meal Preparation
  • Allergy Management
  • Case Management
  • Organization
  • Process improvement
  • Problem resolution
  • Relationship development
  • Course planning
  • Goal-setting
  • Materials Preparation
  • Employment law knowledge
  • Knowledgeable in Case Notes
  • Security issues troubleshooting
  • Network Hardware and Software Maintenance
  • Technical Support
  • Training and presentations
  • Printer repair
  • First Aid and Safety
  • Progress documentation
  • Behavioral Management
  • Patient Care
  • Cleaning
  • Home Health Care
  • Patient Bathing
  • Supervision
  • Communications
  • Team management
  • MS Office
  • First Aid/CPR
Work History
08/2019 to Current Supportive Living Implementer Roots | Park City, UT,
  • Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
  • Conferred with thier care coordinator to discuss patient condition and medical care, helping to optimize treatments and enhance outcomes.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Used Case Notes and ABC forms to maintain records of services performed and apparent condition of patients.
  • Ran errands for customers, including shopping, and picking up other necessities.
  • Documented vitals, behaviors and medications in client medical records.
  • Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.
  • Helped clients maintain optimal health by overseeing medication administration and all doctor's appointments.
  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Assisted patients with personal requirements, including keeping spaces clean and helping with grooming.
  • Monitored and assisted residents through individual service plans.
  • Established nutritious meal plans and prepared daily offerings to meet patient dietary needs.
  • Remained alert to problems or health issues of clients and competently responded.
  • Kept patients mentally alert by entertaining, conversing and reading aloud to patients.
  • Helped clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Recognized and reported abnormalities and/or changes in patients' health status to case manager.
  • Maintained appropriate filing of personal and professional documentation.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
02/2013 to 08/2019 Office Manager & Graphic Designer Innovative Stitch & Screen | City, STATE,
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Compared vendor prices and negotiated for optimal savings.
  • Managed CRM database, including troubleshooting, maintenance, updates and report generation.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Communicated corporate objectives across all divisions through regular correspondence and scheduled status updates.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Aggregated and analyzed data related to administrative costs to prepare budgets for corporate-level management.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Performed billing, collection and reporting functions
  • Provided complete meeting support, including materials preparation and notes or minute taking.
  • Handled all incoming business and client requests for information.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using website of corporation
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Integrated logistic systems into company processes to improve operations and manage work orders and price changes.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Created and finalized contracts for deals with customers.
  • Sourced vendors for special project needs and negotiated contracts.
  • Initiated timely project management within budget constraints for multi-faceted problems concerning executive leaders.
  • Secured optimal program efficiency through collaboration with internal teams and development of positive community relationships.
  • Held oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
  • Coordinated fundraising events, overseeing management of volunteers, vendor relations and publicity to increase community outreach and awareness.
  • Coordinated special projects and managed schedules.
  • Consulted with company management to assess requirements and develop operational enhancements to streamline processes and increase team performance.
  • Increased team productivity by reorganizing office supplies and protocols.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Constructed new payment systems for online orders to optimize website shopping and boost sales.
  • Designed marketing brochures and wrote website copy.
  • Managed 14-employee office, supervising workers and enhancing productivity and efficiency.
  • Created reports and presentations.
  • Leveraged advanced skills and training to support operational needs of multiple departments.
  • Met challenging quotas for productivity and accuracy of work.
  • Received, screened and routed incoming calls.
  • Developed and implemented office management procedures, increasing training efficiency, team productivity and accuracy.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Streamlined office operations by computerizing activities, managing customer communications, scheduling payments and tracking records and documents.
  • Organized and managed program development from conception through successful execution.
  • Prepared vendor invoices and processed incoming payments.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Adhered to established guidelines to increase profits and collect supplier payments.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Maintained computer and physical filing systems.
08/2011 to 02/2013 Sales Associate Charlotte Russe | City, STATE,
  • Tracked stock using company inventory management software.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Maintained records related to sales, returns and inventory availability.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Processed product returns and assisted customers with other selections.
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated customers on promotions to enhance sales.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Maintained customer satisfaction while handling product returns quickly and professionally.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Expected in 05/2011 High School Diploma | Trumann High School, Trumann, AR GPA:

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Resume Overview

School Attended
  • Trumann High School
Job Titles Held:
  • Supportive Living Implementer
  • Office Manager & Graphic Designer
  • Sales Associate
  • High School Diploma

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