supportive case manager resume example

• Completed documentation for every incident and forwarded to correct personnel for review.
• Conducted client rounds every Timeframe to check on residents.
• Taught clients how to complete basic household chores and prepare food.
• Searched resident belongings prior to and during stays.
• Treated clients and families with respect and dignity.
• Charted on each patient daily.
• Counseled and mentored clients on substance use and life choices.
• Applied interventions when necessary, including clients wanting to leave against medical advice (AMA).
• Assisted and counseled Number patients daily.

Transcribed weekly and bi-weekly calendar meetings for staff and attorneys.

• Handled office scheduling and made notes for deadlines, motions and other important dates.
• Filed court documents and legal pleadings with court clerk on behalf of attorneys.
• Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
• Managed accounts and client records of clients, observing confidentiality and extreme discretion.
• Developed positive working relationship with courts, clients, law enforcement members and attorneys.
• Completed document revisions, court document filings, travel arrangements and client billing.
• Reviewed, edited and proofread legislation drafts for proper grammar, spelling, punctuation and formatting.
• Completed electronic filings, initiated billing statements and managed firm administrative matters.
• Scheduled appointments, court appearances and depositions for busy law firm.
• Created company brand messaging, collateral materials, customer events, promotional strategies and product commercialization.
• Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
• Developed network of related professionals to open up business opportunities.
• Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
• Managed workflow between staff, coordinating documents, planning and creative material distribution.
• Generated reports detailing campaign performance, customer engagement and engagement trends.
• Utilized market trends and target audience statistics to effectively and appropriately market products.
• Assessed marketing copy, art comps and final designs and compared with established specifications.
• Managed marketing budget and associated P&L to develop and execute marketing strategies, budgets, and sales plans for business segments.