Working as a Technical Lead for Identity Management (Oracle Waveset, SailPoint IIQ) Level 2 Support Project in FedEx.
Significant experience in managing Identity and Access management, Access Governance, RSA/Entrust Security token administration projects in large organizations like MasterCard, Washington Mutual Bank, UBS and FedEx Services.
Worked in Consulting, Production Support, Product Upgrades and Release Managements for many customer proprietary applications and Industry leading products like Oracle Waveset, SailPoint IIQ.
10 years of IT experience in an MNC in which 8 years is based out of customer locations in Singapore and US.
Excellent communication skills in both verbal and written. Active listening skills and skills in presenting findings and recommendations.
Hold strong analytical and problem-solving skills. Enthusiastic, out-going and like to develop productive working relationships with internal & external parties. Worked independently and also with multiple teams to sustain compliance. Self-motivated, flexible and intuitive personality.
Oracle Waveset Identity Manager
Active Directory Adminisration
LDAP Provisioning and Operations
IT Governance and Risk Controls
Transitioning the project from a competitor in US, established the team in Chennai with fresh college graduates and enabled them to handle the project independently.
Creating User Accounts in Active Directory and granting permissions to the Active Directory groups.
Access provisioning to all the employees/vendors/customers within the bank for all web applications, Databases, UNIX servers.
Trouble shooting the access related issues providing solutions within the SLA.
Performing Quarterly Access Reviews
Support Lead for FedEx identity and Access Governance teams, managing 6 member team and coordinating with Application Development and Testing teams.
Escalation point for all issues within SailPoint and Oracle Waveset for all End users, IT team and application owner.
New Application integrations with SailPoint and Oracle Waveset.
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