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Supply Chain Manager Resume Example

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SUPPLY CHAIN MANAGER
Summary
Hands on Supply Chain Manager with more than 15 years of management experience in the Manufacturing and Retail industry. Areas of expertise were from Customer Relations, Vendor Compliance, Quality Assurance to Project and Supply Chain Management. Extensive work in continuous process improvement using lean six sigma, ISO 9001, ISO 13485:2003, GMP Compliance and FDA Regulatory Requirements. 
Accomplishments
  • Cut inventory by more than half and improved on-time delivery from 80 % o 90%
  • Streamlined the operations, resulting in a 20% reduction in operating budget.
  • Boosted customer satisfaction ratings by 90% in under 6 months.
  • Raised revenue by 25% in the first year by implementing Lean SIx Sigma.
  • Increased output by 40% by analyzing the MPS and how it affects the operations.
  • Spearheaded an employee engagement program, resulting in a 10% decrease in annual employee turnover.
Skills

Solid Skills

  • Project management
  • Technical understanding
  • Cost accounting skills
  • Ability to understand financial statements
  • Understanding of e-business / e-procurement systems
  • Troubleshooting, problem solvingUnderstanding of cross-cultural / global issues
  • Business ethics
  • Understanding of the legal issues involved in managing contracts

Soft Skills

  • Ability to communicate effectively through presentations, email, one-on-one, and team discussion
  • Ability to logically organize thoughts
  • Ability as a natural facilitator to enable team-based decisions
  • Time managementLeadership
  • Understanding of customer's expectations
  • Vision – creating the environment
  • Desire to learn
  • Ability to present oneself with confidenceAbility to think on ones feet
  • Ability to pass on knowledge and mentoring
Experience
Supply Chain Manager
January 2013 to February 2016 Total Resources Intl - Walnut, CA
  • Monitored project schedules for 5 projects at a time.
  • Managed the product development and launch of Glow in the Dark and 2015 Osha Ansi First Aid Kits 
  • Increased productivity by 40% while simultaneously reducing head count by 20%.
  • Boosted company efficiency through technology upgrades which is the Batchmaster (ERP) system and process improvements 
  • Built and maintained effective accounts receivable and cash flow monitoring systems.
  • Optimized the overall customer experience through on-time delivery and 0% item substitution.
  • Identified inefficiencies and made recommendations for process improvements.
  • Mentored, coached and trained at least 10 team members.
Store Sales Supervisor
September 2012 to July 2013 Macy's - Eagle Rock, CA
  • Consistently achieved 95% rating by ensuring excellent customer service through weekly coaching and monitoring of different selling behaviors
  • Trained at least 99% of Department Managers and Store Sales Associate on Magic Selling for 2013 Spring and Fall Season
  • Hired, trained and promoted 90% of Sales Associate on specific area assigned.
  • Achieved a well executed physical inventory process from planning to reconciliation of data gathered.
  • Created strategies to develop and expand existing customer sales, which resulted in a 50% increase in monthly sales.
  • Added at least 5 brands in Home, Houseware, Luggage and Men's Department
Cosmetics Counter Manager - Elizabeth Arden
June 2012 to July 2012 Macy's - Eagle Rock, CA
  • Achieved more than 300% Sales Goal for the month of June 2012
  • Initiated and executed My Client databased
  • Increased customer based by 200% through targeted market approach.
  • Promoted to be Store Sales Supervisor after 7 weeks from date hired
Special Projects Manager
January 2003 to December 2010 Total Resources International - Walnut, CA
  • Defined, measured, analyzed and improved Operation Systems and Procedures.
  • Initiated and executed ISO 9001 Systems and Procedures
  • Achieved the first ISO 9001 Certification in 2007
  • Implemented Weekly Operations Meetings
  • Attained 95% Compliant on Wal-mart, Sam's and Target Customer requirements.
  • Consistently meet 90% ONTIME Delivery and 90% Fill Rate rating on Wal-mart, Sam's and Target account by  developing an efficient outbound tracking system using CPFR.
  • Reviewed Sales Agreements, Vendor Contracts and other legal documents.
  • Achieved 100% PASS rating on every 3rd Party Testing Requirements
  • Management meeting recorder.
Education
Certificate : Supply Chain Management, 2014 University of California - Los Angeles, California, USA
Top 5% of class
Coursework in Supply Chain Management
Certificate : Paralegal Studies, 2011 Pasadena City College - Pasadena, California, USA Top 5% of class with A Grade rating
Certificate : Paralegal Studies, 2007 Mount San Antonio College - Walnut, California, USA
Top 5% of the class
3.75 GPA
Political Science Centro Escolar University - Mendiola, Metro Manila, Philippines
Top 10% of class
1.5% GPA
Languages
Excellent communication skills in English and Tagalog language.

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Resume Overview

Companies Worked For:

  • Total Resources Intl
  • Macy's
  • Total Resources International

School Attended

  • University of California
  • Pasadena City College
  • Mount San Antonio College
  • Centro Escolar University

Job Titles Held:

  • Supply Chain Manager
  • Store Sales Supervisor
  • Cosmetics Counter Manager - Elizabeth Arden
  • Special Projects Manager

Degrees

  • Certificate : Supply Chain Management , 2014
    Certificate : Paralegal Studies , 2011
    Certificate : Paralegal Studies , 2007
    Political Science

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