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supply chain logistics coordinator resume example with 14+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Well-qualified and passionate Import/Export Logistics Specialist with an outstanding track record in efficiency, productivity, safety and profitability. Extensive background handling ocean and air cargo, logistics, freight forwarding, NVOCC operations, shipping documentation, warehousing, distribution and transportation. Very proficient, highly adaptable and disciplined in a remote, fast-paced, ever-changing, deadline driven environment. Self motivated, requires little supervision, dynamic communicator, meticulous documenter, well organized and resourceful team player.

Areas of Expertise
  • Import & Export shipment management
  • Logistics/Transportation planning and coordination
  • Shipping documentation (Ocean & Air)
  • Freight Forwarding
  • Shipment consolidation
  • Route optimization
  • Hazardous cargo coordination
  • Multi-plant experience
  • Warehousing and distribution
  • SAP expertise (ECC & S4 Hana)
  • U.S. Customs & International Maritime regulations
  • Cost reduction strategies
  • Vendor negotiation and relations
  • Creative and skilled problem solving
  • Impactful decision making
  • Analytical and critical thinking
  • Training and mentoring
  • Supervisory experience
Professional Experience
08/2014 to Current Supply Chain Logistics Coordinator The Lubrizol Corp. (Berkshire Hathaway Company) | City, STATE,
  • Skillfully arrange export bookings, transportation and shipping documentation for 200+ ocean & air shipments per month. (Bulk chemical isotanks, FCL & LCL shipments)
  • Manage critical ocean inbound raw material for special projects. Actively monitor shipments on sea, rail or port arrival. Liaise closely with customs broker ensuring timely receipt of inbound documents to accelerate customs clearance. Upon cargo availability arrange prompt FCL or LCL delivery and confirm proof of delivery.
  • Strategically steer purchase orders through complex SAP supply chain by tight collaboration with material planners, plant production team, drumming warehouses, 3rd party plants, load schedulers, safety & compliance team and/or sales managers to avoid bottlenecks and shipping delays.
  • Diligently work to reduce export FCL ocean freight up to 50% by skillfully consolidating compatible drum PO's in one (1) or two (2) containers to maximize loading capacity.
  • Consistently meets tight shipment deadlines in fast-paced chemical plant atmosphere.
  • Stellar reputation for providing outstanding customer service by proactively responding to internal and external customer inquires or concerns, excellent follow-up skills and handling shipment challenges with expertise.
  • Maintain strong and supportive working relationships with freight forwarders, isotank operators, ocean carriers, all U.S. warehouses and truckers.
  • Effectively identify, analyze and resolve process flaws and/or issues. Readily share findings and solutions with team members to improve department's overall operating efficiency.
  • Rapidly recognize national & international world events related to cargo shipping and transportation that could negatively impact our incoming and outgoing shipments.
12/2010 to 08/2014 Import/Export Logistics Specialist M&S Logistics (NVOCC) | City, STATE,
  • Played integral role in setup of first U.S. office for U.K. based isotank company. Successfully created and implemented import & export processes for daily operations.
  • Organically grew customer base from 2 to 30 in first year by providing highly personalized, "can-do", creative isotank ocean services.
  • Skillfully coordinated inbound and outbound bulk chemical shipments. Arranged export bookings, shipping documents, hazardous paperwork, import bill of ladings, inbound arrival notices, ocean freight payments, monitored customs clearance, scheduled loading, pick-up and delivery, prepared customer invoices, issued isotank repair and cleaning orders, disputed and approved vendor invoices.
  • Developed long lasting and committed partnerships with freight forwarders, customs brokers, ocean carriers, warehouses, depots and truckers.
  • Engaged in proactive and informative communication with customers and colleagues. Persistently followed up on pending issues until resolved. Continuously provided critical shipment updates to all involved.
05/2007 to 11/2010 Import Customer Service Rep Hoyer Global (NVOCC) | City, STATE,
  • Coordinated 100-150 ocean inbound bulk chemical isotank shipments per month.
  • Proactively monitored status while in transit, prepared import arrival notices, arranged ocean freight payments, ensured shipping documents received timely, arranged delivery to plant, entered daily shipment updates in global system including: ETA/ATA, customs clearance, pick-up & delivery dates, empty return.
  • Maintained solid and positive working relationships with ocean carriers, customs brokers, isotank depots, truckers and all suppliers.
  • Cross-trained on multiple desks and provided back up to colleagues. Assisted in training new employees on import processes.
  • Quickly and accurately answered customer questions, offered tailored recommendations and effective solutions to resolve issues.
  • Followed all U.S. Customs, local and federal government regulations and internal safety protocols.
Education
Expected in to to High School Diploma | Lynwood High School, Lynwood, CA GPA:
  • Honor roll (4 years)
  • Graduated top 10

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Resume Overview

School Attended

  • Lynwood High School

Job Titles Held:

  • Supply Chain Logistics Coordinator
  • Import/Export Logistics Specialist
  • Import Customer Service Rep

Degrees

  • High School Diploma

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