Experienced Quality professional with experience in many aspects of quality sciences. Demonstrated ability to apply statistical tools to improve products and processes. I bring strong interpersonal skills in managing Quality projects with attention priorities, analytical analysis, and follow-through capabilities. Recognized as an effective quality champion by peers.
Skills
Performance optimization
Performance optimization
Performance optimization
Performance optimization
Performance optimization
Performance optimization
Performance optimization
Performance optimization
Work History
01/2013 to 01/2014
Supplier Development Project ManagerCaterpillar – Cochrane, WI,
Develop and manage the execution of supplier development action plans, assuring timing, cross-functional alignment on quality, commodity, and supplier business case activities.
Develop Supplier Business cases for projects related to new components / product introductions.
Coordinate and participate in on-site supplier audits.
Report on Supplier performance results weekly and monthly.
04/2010 to 05/2013
Supplier Development EngineerMedtronic Inc. – Miami Lakes, FL,
Directly involved in numerous supplier medical device and component IQ/OQ/PQ Validation projects resulting in challenge parameter qualification and performance capability fulfillment.
Implemented statistically based methods reducing scrap on Celero finished goods inspection by 33%, inspection scrap related to destructive testing for Cannula assemblies 48%, Stylets 48%, Distinct Shape Markers (100%).
Developed the first fully validated spreadsheets for destructive testing eliminating human error opportunity and reducing cycle time by 76%.
Partnered with New Product Development (NPD) and Supply Chain to identify, evaluate, and validate supplier processes for new products and improvements to existing offerings.
Collaborated with Operations, Regulatory Quality, and Engineering to identify and implement quality and cost savings opportunities.
06/1997 to 07/2009
Senior Quality / Process EngineerChewy – Reno, NV,
Developed supplier quality approval processes for supplier qualification and component validation significantly reducing the risk of work stoppages related to non-conforming parts.
Served as the supplier quality engineer for hardware standard compliance of finished goods and purchased components for mechanical, electronic, and electromechanical products.
Created an instructional guide for calculating critical-to-quality capability indices for complicated geometric features with variable tolerances enabling better business decisions about supplier and process management.
Served as the Quality liaison between Design, Purchasing, and Manufacturing for new product launches minimizing operator learning curve effects and start-up issues related to purchased parts.
Lead process FMEA's as part of advanced quality planning for new product introductions resulting in on-line error detection and prevention measures.
Lead a six-sigma project reducing plating scrap by $100,000 annually.
Implemented a permanent product traceability marking system reducing warranty costs by 20% annually.
Eliminated missing parts at final pack station through weigh scale technology.
Developed and executed a plant-wide program for outgoing quality control resulting in an average improvement of 45% for miscellaneous mechanical assemblies, 8% improvement for complex mechanical product, 58% improvement for electronic product.
Achieved a 99.9% error-free rate from a stable 95% rate for electro-mechanical and wireless security products through continuous improvement activities.
Developed quality control plans and first article packets for precision turning, milling, sawing, finishing machines, lathes, drills, punch press, and assembly machines standardizing inspection methods and establishing frequency for on-going process control.
01/1994 to 01/1997
Quality Systems ManagerSmuckers – Bloomsburg, PA,
Managed ISO9002 implementation for seven manufacturing plants in three countries resulting in quality system registration through teamwork and perseverance.
Led Quality System audit training and preparing plant personnel for their third party ISO9002 certification audit.
All plants passed the first time.
Developed materials and conducted training on ISO9000 quality system requirements saving the cost of external services.
01/1992 to 01/1994
Quality Program ManagerThomson Consumer Electronics – City, STATE,
Corporate Quality.
Developed and implemented a worldwide Quality System Audit program resulting in shared best practices and standardized scorecards for operations management.
07/1988 to 1992
Process EngineerThomson Consumer Electronics – City, STATE,
Developed and executed statistically based Acceptance Test Plans resulting in equipment performance compliance for automation upgrades and manufacturing readiness for new product launches.
Education
Expected in 1 2001
Master of Business Administration: Indiana Wesleyan University - Marion, IN GPA: Suma Cum Laude
Expected in 1988
B.S.: Industrial Engineering Technology Purdue University - Indianapolis, IN GPA: Graduated Summa cum Laude
1985-1988 Internship - T56 Aircraft Engine Manufacturing Indianapolis, IN
Allison Gas Turbine, Division of GM
1985-1988 Internship - T56 Aircraft Engine Manufacturing Indianapolis, IN
Allison Gas Turbine, Division of GM
Accomplishments
ISO13485 Lead Auditor Training & Certificate Training Advance Quality Planning Strategic Quality Management Influencing Without Authority Total Customer Satisfaction Failure Mode and Effect Analysis Taguchi Methods, Design of Experiments.
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