Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:

Account Manager with more than 10 years of sales, marketing, account management, contracting, and budgeting experience. Desire to increase business opportunities through outstanding sales marketing initiatives, effective communication skills and a dedication to relationship building and customer service. Looking for an Account Executive position where hard work and dedication will be highly valued.

  • Account management
  • National Account Management
  • Business and sales development
  • Contract development and management
  • Sales territory growth and strategies
  • Strategic Planning
  • Profit and revenue-generating strategies
  • Project Management
  • Strong organizational and planning skills
  • Excellent communication skills
  • Goal-oriented
  • Cross-functional collaboration
  • Problem Solving
  • Compelling leadership skills
  • Customer relationships
Supervisor & Account Manager, National Accounts, 09/2016 to 07/2020
American Residential ServicesLexington, KY,
  • Assisted with the management of 15 National Accounts to increase overall sales and revenue.
  • Managed, organized, coordinated over 50 National Conference, tradeshows annually for 50-4000+ attendees.
  • Oversaw management and implementation of new revenue strategies, sales initiatives, marketing campaigns and customer engagement tactics, increasing overall sales.
  • Developed relationships with 15 clients and provided individualized customer service to maintain longevity of accounts.
  • Managed two budgets of $75,000 and $1M for supplier contracts, marketing plans yearly.
  • Exceed National Account Sales Goals 4 years in a row with an 8% increase YOY.
  • Exceed Prospect Sales Goals 3 years in a row with a 20% increase YOY.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Spearheaded implementation of CRM Dashboard to generate leads and track the sales cycle of a prospect account.
  • Established reporting for prospect accounts and analysis of how to grow these accounts.
  • Created training manual for all employees to use as reference guide.
  • Coached and mentored employees through constructive feedback to provide ongoing training and develop long-term career goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Conducted evaluations, reviews and set yearly sales goals for employees.
  • Developed, maintained and deepened strategic partnerships with agencies, vendors and [Industry] leaders.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Strengthened product branding initiatives by developing communication campaigns, promotional materials, market intelligence information and databases for [Location] market to maximize outreach.
  • Worked with [Job title]s and [Job title]s to coordinate marketing activities focused on successful promotion of [Product or Service].
  • Identified, implemented and enhanced marketing strategies by accounting for factors such as organizational objectives, market trends and costs.
  • Measured and reported on marketing campaign performance, gained insights and compared results against goals to identify strengths and weaknesses.
National Accounts Coordinator, 01/2012 to 09/2016
Globus Familyy Of BrandsCity, STATE,
  • Account Manager for largest travel agency in the US and increased sales from $4M to $8M.
  • Achieved sales goals, increasing revenue by 10% YOY for national accounts.
  • Strengthened branding initiatives by coordinating, managing 40+ National conferences and events to maximize outreach to targeted accounts.
  • Executed updated marketing contracts, plans, tactics to increase branding exposure and sales. B
  • Built strong, professional relationships through identification sourcing of account needs, which increased overall sales and opportunities.
Sales Consultant, National & Home Based Accounts, 07/2006 to 01/2012
Globus Family Of BrandsCity, STATE,

· of largest US travel host agency and increased agency sales from $100,000 to $4 million.

· Negotiated annual marketing contracts, tactics and managed a budget of $150,000.

· Marketing specialists for creation and delivering of B2C tactics, editing content email campaigns and website updates accounts.

· Lead generation for Field Sales team from National and Home-Based Account conferences.

· Grew customer base by facilitating market research to formulate new brand strategies.

· Created and implemented Secondary Phone Field program to increase sales with independent contractors across the US.

· Exceeded Home-Based Sales Goal 6 years in a row with an increase of 10% YOY.

· Assisted with account management of 10 National Accounts to increase brand awareness and sales.

· Managed 25 yearly conferences, trade shows and events for 50-2500+ attendees to increase sales and brand awareness.

· Fostered relationships with customers to expand customer base and enhance loyalty and retention.

· Exceeded National Account sales goal 5 years in a row with an increase of 5% YOY.

Education and Training
Associate of Applied Science: Hospitality Administration And Management, Expected in
Arapahoe Community College - Littleton, CO
Accredited Cruise Line Counselor - ACC: Tourism And Travel Management, Expected in
Cruise Lines International Association - Miami, FL,
Tourism & Travel Management, Hotel & Convention Management Services Certificate : Hospitality Administration And Management, Expected in
Arapahoe Community College - Littleton, CO
Travel & Tourism Management Certification: , Expected in
The Travel College - Denver, CO,

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School Attended

  • Arapahoe Community College
  • Cruise Lines International Association
  • Arapahoe Community College
  • The Travel College

Job Titles Held:

  • Supervisor & Account Manager, National Accounts
  • National Accounts Coordinator
  • Sales Consultant, National & Home Based Accounts


  • Associate of Applied Science
  • Accredited Cruise Line Counselor - ACC
  • Tourism & Travel Management, Hotel & Convention Management Services Certificate
  • Travel & Tourism Management Certification

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