Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Account Manager with more than 10 years of sales, marketing, account management, contracting, and budgeting experience. Desire to increase business opportunities through outstanding sales marketing initiatives, effective communication skills and a dedication to relationship building and customer service. Looking for an Account Executive position where hard work and dedication will be highly valued.

Skills
  • Account management
  • National Account Management
  • Business and sales development
  • Contract development and management
  • Sales territory growth and strategies
  • Strategic Planning
  • Profit and revenue-generating strategies
  • Project Management
  • Strong organizational and planning skills
  • Excellent communication skills
  • Goal-oriented
  • Cross-functional collaboration
  • Problem Solving
  • Compelling leadership skills
  • Customer relationships
Experience
Supervisor & Account Manager, National Accounts, 09/2016 to 07/2020
American Residential ServicesLexington, KY,
  • Assisted with the management of 15 National Accounts to increase overall sales and revenue.
  • Managed, organized, coordinated over 50 National Conference, tradeshows annually for 50-4000+ attendees.
  • Oversaw management and implementation of new revenue strategies, sales initiatives, marketing campaigns and customer engagement tactics, increasing overall sales.
  • Developed relationships with 15 clients and provided individualized customer service to maintain longevity of accounts.
  • Managed two budgets of $75,000 and $1M for supplier contracts, marketing plans yearly.
  • Exceed National Account Sales Goals 4 years in a row with an 8% increase YOY.
  • Exceed Prospect Sales Goals 3 years in a row with a 20% increase YOY.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Spearheaded implementation of CRM Dashboard to generate leads and track the sales cycle of a prospect account.
  • Established reporting for prospect accounts and analysis of how to grow these accounts.
  • Created training manual for all employees to use as reference guide.
  • Coached and mentored employees through constructive feedback to provide ongoing training and develop long-term career goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Conducted evaluations, reviews and set yearly sales goals for employees.
  • Developed, maintained and deepened strategic partnerships with agencies, vendors and [Industry] leaders.
  • Executed updated marketing plans to increase branding exposure, customer traffic and sales.
  • Strengthened product branding initiatives by developing communication campaigns, promotional materials, market intelligence information and databases for [Location] market to maximize outreach.
  • Worked with [Job title]s and [Job title]s to coordinate marketing activities focused on successful promotion of [Product or Service].
  • Identified, implemented and enhanced marketing strategies by accounting for factors such as organizational objectives, market trends and costs.
  • Measured and reported on marketing campaign performance, gained insights and compared results against goals to identify strengths and weaknesses.
National Accounts Coordinator, 01/2012 to 09/2016
Globus Familyy Of BrandsCity, STATE,
  • Account Manager for largest travel agency in the US and increased sales from $4M to $8M.
  • Achieved sales goals, increasing revenue by 10% YOY for national accounts.
  • Strengthened branding initiatives by coordinating, managing 40+ National conferences and events to maximize outreach to targeted accounts.
  • Executed updated marketing contracts, plans, tactics to increase branding exposure and sales. B
  • Built strong, professional relationships through identification sourcing of account needs, which increased overall sales and opportunities.
Sales Consultant, National & Home Based Accounts, 07/2006 to 01/2012
Globus Family Of BrandsCity, STATE,

· of largest US travel host agency and increased agency sales from $100,000 to $4 million.

· Negotiated annual marketing contracts, tactics and managed a budget of $150,000.

· Marketing specialists for creation and delivering of B2C tactics, editing content email campaigns and website updates accounts.

· Lead generation for Field Sales team from National and Home-Based Account conferences.

· Grew customer base by facilitating market research to formulate new brand strategies.

· Created and implemented Secondary Phone Field program to increase sales with independent contractors across the US.

· Exceeded Home-Based Sales Goal 6 years in a row with an increase of 10% YOY.

· Assisted with account management of 10 National Accounts to increase brand awareness and sales.

· Managed 25 yearly conferences, trade shows and events for 50-2500+ attendees to increase sales and brand awareness.

· Fostered relationships with customers to expand customer base and enhance loyalty and retention.

· Exceeded National Account sales goal 5 years in a row with an increase of 5% YOY.

Education and Training
Associate of Applied Science: Hospitality Administration And Management, Expected in
Arapahoe Community College - Littleton, CO
GPA:
Accredited Cruise Line Counselor - ACC: Tourism And Travel Management, Expected in
Cruise Lines International Association - Miami, FL,
GPA:
Tourism & Travel Management, Hotel & Convention Management Services Certificate : Hospitality Administration And Management, Expected in
Arapahoe Community College - Littleton, CO
GPA:
Travel & Tourism Management Certification: , Expected in
The Travel College - Denver, CO,
GPA:

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Resume Overview

School Attended

  • Arapahoe Community College
  • Cruise Lines International Association
  • Arapahoe Community College
  • The Travel College

Job Titles Held:

  • Supervisor & Account Manager, National Accounts
  • National Accounts Coordinator
  • Sales Consultant, National & Home Based Accounts

Degrees

  • Associate of Applied Science
  • Accredited Cruise Line Counselor - ACC
  • Tourism & Travel Management, Hotel & Convention Management Services Certificate
  • Travel & Tourism Management Certification

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