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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
Fast learner who continually maintains a positive attitude while interacting with demanding clients and proficient in coordinating activities and managing groups of children ranging from all ages.
Skills
  • Professional phone etiquette
  • Excellent communication skills
  • Articulate and well-spoken
  • Customer service-oriented
  • Works well under pressure
  • Dependable 
  • Excellent planner coordinator
  • Social media knowledge
  • Appointment setting
  • Team building
  • Critical thinker
Work History
Summer Mandated reporter/counselor , 05/2013 - 05/2017
Bowery Residents Committee NY, State,
  • (Position was only available during summer months every year)
  • Mediated conflicts within families to clarify and resolve underlying issues.
  • Instructed educational music lessons  for children.
  • Transported small to large groups of children to multiple places.
  • Excellent communication skills with children and adults.
  • Trained mandated reporter. 
  • Observed and monitored children's behavior and responses during activities and instruction time. 
  • Facilitated a smooth discharge by encouraging and reassuring children  throughout their transitions to going back to home life.
Desk clerk , 04/2017 - Current
University Of Miami Miller School Of Medicine Doral, FL,
  • Answered an average of [number] calls per day by addressing customer inquiries, solving problems and providing new product information.
  • Greeted customers entering the hotel to ascertain what each customer wanted or needed.
  • Described product to customers and accurately explained details and care of merchandise.
  • Politely assisted customers in person and via telephone.
  • Communicated with vendors regarding back order availability, future inventory and special orders.
Secretary, 11/2016 - 02/2017
Inspira Health Network Elmer, NJ,
  • Created detailed expense reports and requests for capital expenditures.
  • Ordered and distributed office supplies while adhering to a fixed office budget.
  • Managed office supplies, vendors, organization and upkeep.
  • Answered and managed incoming and outgoing calls while recording accurate messages.
  • Opened and properly distributed incoming mail.
  • Maintained a clean reception area, including lounge and associated areas.
Mental Health Technician, 07/2017 - Current
Centers For Youth & Families City, STATE,
  • Maintained accurate records of patient care, condition, progress and concerns.
  • Responded appropriately to the physical, emotional and developmental needs of patients.
  • Assisted patients with bathing, oral hygiene, grooming, feeding and elimination.
  • Performed clerical duties, such as word processing and data entry. 
Education
Bachelor of Arts: Psychology , Expected in 2017
-
University of Arkansas at Monticello - ,
GPA:
  • 3.4 GPA
  • Minor in Human Services
  • Exceptional Problem Solver
  • Community Service
  • Practicum experience for a full school year at Belleview Estates Rehabilitation and Care Center 
  • Customer Service
  • Member of Kappa Kappa Psi service organization 
Additional Information

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School Attended

  • University of Arkansas at Monticello

Job Titles Held:

  • Summer Mandated reporter/counselor
  • Desk clerk
  • Secretary
  • Mental Health Technician

Degrees

  • Bachelor of Arts

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