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Studio Manager Resume Example

Resume Score: 80%

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STUDIO MANAGER
Skills
  • Reporting and documenting
  • Project oversight
  • Issue and conflict resolution
  • Problem resolution
  • Organization
  • First Aid/CPR
  • Customer service
  • Supervision
  • Operational improvement
Education and Training
08/2013
Certificate - Massage
National Holistic Institute of Massage Therapy3031 Tisch Way Suite 1 Plaza South San Jose, 95128
Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Detail-oriented Environmental Service Aide with extensive understanding of sanitation and infection control techniques. Self-sufficient and enthusiastic individual working quickly and effectively with little to no supervision. Used proper cleaning techniques, checked rooms for fire hazards and observed all housekeeping policies.

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge always striving for a successful business.

Experience
Studio ManagerKingdom Voice Productions | Santa Clara, CA09/2010 - Current
  • Welcomed customers and asked open-ended questions to understand individual needs.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Ran daily reports to assess performance and make proactive adjustments.
  • Remained calm and professional in stressful circumstances and when dealing with unhappy customers, effectively diffusing situations.
  • Improved productivity initiatives, coordinating itinerary and scheduling appointments.
  • Welcomed our guests to front desk and engaged in friendly conversations while conducting check-in process.
  • Received all incoming calls and coordinated with music producers to fulfill requests and resolve issues.
  • Delivered exceptional services and support to team members and guests, maximizing productivity and customer satisfaction.
  • Coordinated front desk operations and diligently helped all in-person visitors and callers with knowledgeable assistance.
People GreeterGoogle | Mountain View, CA07/2018 - Current
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Checked dining and serving areas every timeframe to verify proper cleanliness and readiness for guests.
  • Greeted incoming guests to assess needs and monitor behaviors for signs of suspicious activities.
  • Observed customers coming and going to protect store assets.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Offers each customer exceptional support for any need, including directing to different locations and connecting with specific personnel.
  • Offered above-and-beyond assistance to guests with limited mobility.
  • Maintained cleanliness of front entry area.
  • Greeted passengers at craft entrance and offered assistance and engagement to put all travelers at ease.
Assembly Line WorkerFuturis | Newark, CA09/2015 - 07/2017
  • Smoothed surfaces to enhance alignment of parts and finishes.
  • Set and verified parts clearances to prevent jams or wasted materials.
  • Inspected and tested final products to verify conformance to established tolerances.
  • Planned and implemented well-organized assembly strategies to produce products conforming to design specifications.
  • Positioned and aligned components to complete accurate assembly work.
  • Assembled component parts of all items and completed hand-finishing of final products.
  • Determined cause for machinery malfunction by performing troubleshooting tasks.
  • Properly stored hazardous materials to avoid injuries or contamination.
  • Boxed, labeled and moved items to keep production lines moving swiftly.
  • Recognized defective material and reported issues to management to facilitate prompt resolution.
  • Collaborated in team-based environment to maintain line productivity and meet expected deadlines.
  • Maintained clean work area by removing refuse and debris and organized all tools after completion of each shift.
  • Assembled products from raw materials and completed inspections.
  • Used established assembly instructions to complete jobs in efficient and accurate manner.
  • Inspected finished parts and components for quality assurance and to uncover any final issues.
  • Reviewed project specifications and other documentation prior to job start to fully understand all tasks and required completion dates.
  • Utilized basic mathematical abilities to calculate materials, hourly rates and other relevant details.
CNA Ceritified Nurse AssistantLos Gatos Meadows | Los Altos, CA10/2013 - 05/2015
  • Documented patient intake and dietary requirements and assisted with feeding.
  • Collected specimens, monitored vitals and maximized patient comfort.
  • Documented information in patient charts and communicated status updates to interdisciplinary care team.
  • Responded to patient alarms and needs-assessment requests to identify course of treatment.
  • Examined and addressed lacerations, contusions and other physical symptoms in need of further attention.
  • Promoted patient satisfaction by assisting with daily living needs such as bathing, dressing, toileting and exercising.
  • Cleaned and sanitized rooms and equipment using aseptic technique to prevent infection and cross-contamination.
  • Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
  • Assessed vitals and noted all medical information to report changes to nursing staff and physicians.
  • Used mobility devices and equipment to transport patients.
  • Document elements of nursing assessments, treatments, medications, discharge instructions and follow-up care.
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Resume Overview

Companies Worked For:

  • Kingdom Voice Productions
  • Google
  • Futuris
  • Los Gatos Meadows

School Attended

  • National Holistic Institute of Massage Therapy

Job Titles Held:

  • Studio Manager
  • People Greeter
  • Assembly Line Worker
  • CNA Ceritified Nurse Assistant

Degrees

  • Certificate - Massage

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