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student worker program manager resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary
Goal-oriented, multidimensional professional with valuable experiences in Human Resource Management, including experiences in benefits and compensation, HR policies development and legal compliance, HR records management, employee recruitment and retention, staff development, and mediation and conflict resolution. Well-developed interpersonal skills coupled with outstanding verbal and written communication skills.
Highlights
  • Off-boarding  
  • Interviewing expertise
  • Performance management strategies
  • Employment law knowledgeEmployee handbook development
  • Staffing and recruiting professional
  • Employee relations
  • Manager coaching and training
  • HRIS applications proficient
  • National Human Resources Association
Accomplishments

Certified in SPHR as well as SHRM-SCP​Created an HR department for 1500 student workers at Lindenwood University, that included onboarding initiatives, salary structures, job descriptions, business staffing plan, a payroll system, a benefits plan, and more.

Experience
Student Worker Program Manager, 04/2015 to Current
Airgas IncBillings, MT,
  • Created an HR program for student workers including the startup and management of all HR operations, systems and programs.
  • Reviewed federal and state laws to confirm and enforce company compliance for student employment.
  • Conduct compliance reporting.
  • Created organizational flow charts and career path reports to evaluate student worker compensation information.
  • Prepare Student Workers staffing and salary reports.
  • Designed the student worker performance evaluation process. 
  • Addressed inquiries from employees and management regarding new-hire activity and ongoing employee relation issues for student workers.
  • Created and implemented the exit and interview program process.
  • Advised top management on appropriate student worker corrective actions.
  • Created and modified job descriptions within all departments for student workers.
  • Worked with HR advisors and HR representatives on establishing consistent hiring practices.
  • Created and managed more than 1500 student worker confidential personnel records. 
  • Reviewed the bi-weekly payroll prior to being sent to payroll for processing.
  • Developed the student worker handbooks, including design and layout.
Program Manager of Graduate Assistant Affairs, 10/2013 to 04/2015
Lindenwood UniversityCity, STATE,
  • Responsible for HRIS and CAMs systems maintenance for GAs.
  • Develop and maintain job descriptions for GAs.
  • Manage employment verification process.
  • Conduct discipline procedures and meetings as needed.
  • Manage HR website for GA vacancies. Compliance reporting.
  • Facilitate benefit policy implementation and dissemination of benefit programs for current FT GAs, in addition to COBRA coverage for previous GAs.
  • Maintain GA personnel files in legally compliant manner.
  • Induct new GAs to the program by administering new hire paperwork and explaining GA benefits.
  • Process GA HR information.
Sr. HR Analyst, 06/2013 to 10/2013
Express ScriptsCity, STATE,
  • Administers assigned functions, such as recruitment, classification review, compensation studies, employment analysis, leave and benefits administration.
  • Collects and analyzes data.
  • Track trends and developments in assigned functional areas.
  • Conducts studies, performs research and prepares reports.
  • Review, interpret and recommend policies.
  • Participate in working groups, councils and committees.
  • Ensure compliance with rules and regulations.
  • Manages special projects.
  • Trains employees on various topics.
Regional Campus Director, 05/2011 to 06/2013
Lindenwood UniversityCity, STATE,
  • Help individuals achieve their higher education goals.
  • Foster a teamwork/open-door environment conducive to positive dialogue across all extension campuses.
  • Promote student success by providing information and support to the students, as well as assistance on registrations, admission requirements and procedures.
  • Develop, plan and implement goals and objectives to maximize student enrollments including table events, public speaking opportunities, collaborating and networking to outside companies in order to build and maintain working relationships.
  • Handle recruitment and hiring of exempt and non-exempt staff members.
  • Respond to employee and applicant inquiries regarding personnel policies, regulations, and procedures.
  • Consult with appointing authorities and county officials regarding Lindenwood University projects.
  • Oversee all improvements necessary for the success of the Lindenwood University extension campuses.
  • Devise creative and cost-effective incentives and morale-boosting programs (including special events and awards programs) that increased employee satisfaction and productivity.
  • Update Job specifications to better reflect current employees' roles.
Education
Master of Science: Human Resources Management, Expected in 2012 to Lindenwood University - St. Charles, MO
GPA:
Coursework in Human Resource Management

Bachelor of Arts: Psychology, Expected in 2005 to University of Missouri Columbia - Columbia, MO
GPA:
Coursework in Organizational Psychology
Professional Affiliations
Member of-Missouri Chamber of Commerce Memberships (O'Fallon, Greater St. Charles, Warrenton, Troy, and Cottleville).
 
Member of-SHRM and the St. Charles chapter
 
Member of-MCUPA
Skills
  • HRIS Software: ADP, Kronos, Lawson
  • MS Office: Outlook, PowerPoint, Word, etc.

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Resume Overview

School Attended

  • Lindenwood University
  • University of Missouri Columbia

Job Titles Held:

  • Student Worker Program Manager
  • Program Manager of Graduate Assistant Affairs
  • Sr. HR Analyst
  • Regional Campus Director

Degrees

  • Master of Science
  • Bachelor of Arts

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