I am a very motivated and outgoing worker who can accomplish any task that is handed my way. Skilled at using educational knowledge and social expertise to achieve great customer service. Ready to develop new skills and grow knowledge by gaining practical experience.
Skills
Purchase assistance
Point of sale knowledge
Heavy lifting
Customer assistance
Basic math skills
Cash register skills
Cleaning and sanitizing
Cleanliness
Product upselling
Order taking
Multi-tasking ability
Maintaining store appearance
Product knowledge
Currency sorting
Refunds and exchanges
Cash handling
Coupons and gift cards
Data entry
Complaint resolution
Technical support
Physically fit
Quality control
Troubleshooting skills
Natural leader
Detail-oriented
Multi-line phone talent
Customer-oriented
Computer literate
Team building expertise
Quick learner
Employee relations
Call center transactions
Personable
Planning and Organization
Skilled problem solver
Active listening skills
Client relations strength
Positive and friendly
People-oriented
Strong interpersonal skills
Motivated team player
Goal-oriented
Culturally sensitive
Strong public speaker
Learning disability awareness
Work History
08/2018 to 06/2019
Student Government RepresentativeSocal Jib Food Management - Jack In The Box – Long Beach, CA,
Wrote articles about topics of interest to student body and published in campus publications.
Facilitated effective teamwork in council meetings and group projects by addressing each member's strengths and supporting personal growth.
Supported and planned weekly government meetings, organizing action items and delegating tasks.
Devised action plans for solving problems with school operation and leadership.
Mentored underclassmen in course selection, college applications and future planning.
Assisted administrative staff with implementation of policy changes after review.
Volunteered to support people and organizations in need.
Settled disputes with diplomacy and encouraged healthy discussions about contentious issues.
Polled student body and addressed common concerns using electronic media tools.
Promoted school functions among local businesses and at community events.
Canvased community to raise money for student groups and enriching activities.
Drafted legislation and amendments, wrote government policies and established budgets.
Used public gatherings, community events and direct relations to keep constituents happy and informed.
Presented more than 3 speeches every month, including legislative addresses, group talks and public events.
Kept up with news on daily basis to stay informed about local, regional, national and international events.
Developed and executed targeted relationship and account development strategy.
Managed and archived quality documentation and participated in internal and external quality audits.
Received incoming calls and messages and addressed or triaged phone requests.
02/2019 to 09/2020
Team MemberVail Resorts – Bartlett, NH,
Kept work areas clean, organized and safe to promote efficiency and team safety.
Conducted frequent equipment inspections and basic repair actions to keep machinery operating at peak levels.
Removed debris and trash and swept up metal parts following each shift to keep work areas clean and organized.
Sought out ways to go above and beyond job requirements.
Pursued learning opportunities to advance knowledge and take on leadership position.
Successfully communicated with all team members to navigate job duties and complete daily tasks.
Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
Contributed to team success by completing jobs quickly and accurately.
Maintained productive, efficient approach to all tasks.
Collaborated with management to build and implement effective, modern employment policies.
Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
Learned all required tasks quickly to maximize performance.
Developed strong relationships with coworkers and managers.
09/2019 to 12/2020
Cashier AssistantCostco – City, STATE,
Monitored self-checkout systems and provided assistance or intervention where required.
Counted cash in register drawer at beginning and end of shift.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Checked prices for customers and processed items sold by scanning barcodes.
Assisted customers by answering questions and fulfilling requests.
Answered questions about store policies and concerns to support positive customer experiences.
Educated customers on promotions to enhance sales.
Education
Expected in 06/2019
High School Diploma: Millennium Charter High School - Salinas, CA GPA:
Expected in
: Psychology Hartnell College - Salinas, CA GPA:
Accomplishments
Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Customer Service - Consistently received positive feedback from guests and created repeat business by developing long-term relationships with customers.Handled guest complaints, maintaining a positive dining experience for all rest.
Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
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