Friendly and enthusiastic student with 4 years in customer service and building community. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
•Leaded tours to prospective students and parents
•Assisted with administrative work within Admissions
•Represented as a resource and guide for parents and students
•Assisted keeping the bulletin boards updated with student information
•Regulated and monitored the Student Center by walking rounds and completing reports needed to update the building
•Regulated and signed off on flyers that allowed to be in the student center
•Answered phone calls and take messages for the Coordinator
•Regulated and monitored the Student Center by opening and closing the center, walking rounds and completing reports
•Monitored events, including set-ups, staffing and procedures.
•Assisted in emergency procedures (such as building evacuations or medical emergencies)
•Assisted any visitors, faculty and staff, or students with issues or questions they may have.
•Planned, budgeted, and advertised programs for the Student Center
•Trained prospective Building Managers
•Prepared the prospective students to transition into college life by planning for their orientation and be a resource.
•Assisted in check-in of students, parents, and guests as they arrive
•Guided Students and Parents to Adviser Appointments
•Initiated icebreakers and activities to get the students to interact with each other.
•Aided the Freshmen class to get accumulated to college life by being a resource and guide
•Demonstrated reliability, dependability, and effective communication with superior and colleagues.
•Maintained the Circulation Desk and books on the shelves
•Assisted and answered any customer question or concerns.
Averett University- Community Service
Founder's Day 01/2015
•Assisted the faculty and staff in alphabet order before proceeding into the Auditorium
Graduation Marshal 5/2014 to Current
•Aided Graduates with preparation of walking to their seats and leading them out of the auditorium
•Directed missing Graduates to their assigned locations
•Removed all seat numbers and tape from the hallway
Special Olympics 3/2014
Averett University - Cougar Activities Board
Co-Chair Novelty 8/2014 to Current
•Delegated members to create and see through programs and events
•Contacted Vendors and assisted with set up, during, and clean up with each event the vendors brought to campus.
•Prepared documents, such as contracts, sign in sheets, evaluations, and PR requests, for each event.
Averett University - National Honors Society of Leadership and Success 8/2013 to 5/2014
•Motivated my peers to become leaders by joining this organization
Day to Engage 4/2013 and 4/2014
Averett University - Flight Team 8/2011 to 1/2013
•Participated in regional flight competitions
Averett University - National Honors Society of Leadership and Success
Customer and Personal Service
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