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Student Ambassador Resume Example

Resume Score: 80%

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STUDENT AMBASSADOR
Summary

Honest, hard working, and reliable are the words I'd use to describe myself to a potential employer. Over the past four years working in customer service, I have learned valuable life skills such as organization, time management, effective communication, and self motivation. All of these things have helped me to improve not only in the workplace, but as a person as well.

Skills
  • Sanitation and safety standards
  • Inventory checks
  • Register operations
  • Inventory rotation
  • Safe food handling
  • Preparing food items
  • Equipment use
  • Effective customer communication
  • Work area maintenance
  • Cleaning and sanitizing
  • Sales expertise
  • Schedule management
  • Outgoing personality
  • Flexibility
  • Professional demeanor
  • Inventory control
  • Time management
  • Courtesy
  • Team contribution
  • Service-oriented mindset
  • Flexible schedule
  • Strong communication skills
  • Strong team member
  • Organizing and prioritizing
  • Customer service expertise
  • Problem-solving
  • Written and oral communications
  • Reliable
Experience
05/2018 - 06/2019 Student Ambassador Paradise Valley Community College | Phoenix, AZ
  • Helped with registration processes and applications.
  • Provided excellent customer service to students and their families by providing detailed information about Paradise Valley Community college, helping students with applying for school, and helping them complete their financial aid applications.
  • Managed onboarding procedures for incoming freshman, easing transition into university life.
  • Gave daily tours of campus for prospective students and families, pointing out buildings and detailing student life and activities.
  • Facilitated tours of Paradise Valley Community College to groups of up to fifty students and their families.
  • Answered questions, pointed out overlooked features, and offered further details about special exhibits so that visitors would be knowledgeable.
  • Built detailed knowledge on Paradise Valley Community College to thoroughly answer guest questions.
  • Set up appointments between students and Adviser/Financial Aid/Admission department staff.
  • Routed correspondence, filed paperwork and responded to requests for information.
  • Obtained and scanned records such as transcripts and test scores.
01/2018 - 04/2018 Ride Operator CrackerJax | Scottsdale, AZ
  • Cleaned rides to mitigate spread of germs by wiping down handles and removing trash.
  • Checked seatbelts of all riders to maximize safety and manage risk.
  • Gave cohesive directions to guests to easily find attractions, restaurants and restrooms.
  • Delivered high level of customer service through prompt issue resolution and dynamic attention to detail.
  • Collaborated with peers to deliver consistent service and promote customer retention.
  • Sold tickets and collected additional fees from customers for special services.
  • Provided physical assistance to visitors getting onto and off of rides.
  • Interacted with hundreds of guests per day with friendly, patient manner to deliver positive, fun experience.
  • Provided assistance by directing patrons to various parts of facility, specific events and landmarks.
05/2016 - 11/2017 Line Cook Whataburger Restaurants LLC | Phoenix, AZ
  • Created nutritious, safe, visually appealing, innovative and properly prepared and flavored food.
  • Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
  • Followed proper food handling methods and maintained correct temperature of food products resulting in consistently high scores on health inspections.
  • Kept stations stocked and ready for use to maximize productivity.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items.
  • Maintained hygienic kitchen by regularly mopping, disinfecting workspace and washing all utensils and glassware.
  • Restocked all food items throughout shift to guarantee cooks had all necessary ingredients needed for service.
  • Washed and peeled ingredients to prepare for use in different meals and recipes.
  • Operated fryers and grills according to instructions to maintain safety and food quality.
01/2016 - 04/2016 Deli Clerk Safeway | Phoenix, AZ
  • Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Accepted and processed cash, check, card and mobile payments.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Protected food from spoilage by storing according to safety procedures.
Education and Training
Associate of Arts: General Studies
Maricopa Community Colleges - Paradise Valley Community College | Phoenix, AZ
  • Completed coursework in Arizona General Education Requirements, used credits from two years of study to transfer from PVCC to the University of Arizona.
Bachelor of Arts: Psychology
University of Arizona | Tucson, AZ
  • Currently enrolled at the University of Arizona in Tucson as a Junior.
  • Completed my first semester (five classes, 16 credits) in Fall of 2019.
  • Earned a 3.81 GPA my first semester at the University of Arizona.
  • I am majoring in Psychology (B.A.) with a minor in Care, Health, and Society.
  • Phi Theta Kappa Honor Scholarship Recipient.
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Resume Overview

Companies Worked For:

  • Paradise Valley Community College
  • CrackerJax
  • Whataburger Restaurants LLC
  • Safeway

School Attended

  • Maricopa Community Colleges - Paradise Valley Community College
  • University of Arizona

Job Titles Held:

  • Student Ambassador
  • Ride Operator
  • Line Cook
  • Deli Clerk

Degrees

  • Associate of Arts : General Studies
    Bachelor of Arts : Psychology

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