Experienced cabling infrastructure technician with over 25 years experience seeking a position that requires a broad knowledge of communication equipment, a highly developed work ethic and strong leadership and relationship-building skills. Highly organized, extremely adaptable, loyal and dedicated to achieving company goals.
-Collaborated with cross-functional teams to draft project schedules, plans and identify any possible issues.
-Monitored costs, timescales and resources used to achieve the most efficient schedules and accurate completion deadlines.
-Served as the single point of contact for project scheduling, change order processes and status updates.
-Delivered status reports to stakeholders for budgeting and planning purposes as well any issue identification and resolution.
-Actively managed approximately 30 projects per month over four years ranging from $1000 to over $1.2 million.
-Cabling lead on a local school district project to implement a VOIP upgrade system to over 17 schools.
-Provided daily status reports and documentation to stakeholder to ensure maximum customer satisfaction.
-Vigorously monitored material availability and coordinated with purchasing manager to alleviate any deficiencies.
-First installer to achieve Technician Level III in Stockton satellite office- each level requires testing and manager's approval in 6 week intervals(I almost achieved that in under 18 weeks).
-Outstanding customer service skills and vast installation knowledge led to numerous phone calls and letters of appreciation to regional office.
-Utilized as 'Trouble Call' technician due to in depth understanding of satellite technologies and installation techniques in a residential environment resulting in a higher customer satisfaction rate.
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