Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - - -

Experienced cabling infrastructure technician with over 25 years experience seeking a position that requires a broad knowledge of communication equipment, a highly developed work ethic and strong leadership and relationship-building skills. Highly organized, extremely adaptable, loyal and dedicated to achieving company goals.

  • Horizontal and backbone cabling
  • Fiber optic termination and splicing
  • Tech control and network operation facilities
  • Satellite and home theater technologies
  • Project management
  • Document management
  • MS Office proficient
  • Superb time management
  • Strong attention to detail
  • Responsible and reliable
  • Blueprint, Visio and AutoCad
  • Unsurpassed work ethic
2008 to 02/2013
Structured Cabling Project Manager National Ondemand LA, State,

-Collaborated with cross-functional teams to draft project schedules, plans and identify any possible issues.

-Monitored costs, timescales and resources used to achieve the most efficient schedules and accurate completion deadlines.

-Served as the single point of contact for project scheduling, change order processes and status updates.

-Delivered status reports to stakeholders for budgeting and planning purposes as well any issue identification and resolution.

-Actively managed approximately 30 projects per month over four years ranging from $1000 to over $1.2 million.

06/2006 to 2008
Structured Cabling Technician AMS.NET City, STATE,

-Cabling lead on a local school district project to implement a VOIP upgrade system to over 17 schools.

-Provided daily status reports and documentation to stakeholder to ensure maximum customer satisfaction.

-Vigorously monitored material availability and coordinated with purchasing manager to alleviate any deficiencies.

01/2002 to 06/2006
DishNetwork Installation Technician EchoSphere Corporation City, STATE,

-First installer to achieve Technician Level III in Stockton satellite office- each level requires testing and manager's approval in 6 week intervals(I almost achieved that in under 18 weeks).

-Outstanding customer service skills and vast installation knowledge led to numerous phone calls and letters of appreciation to regional office.

-Utilized as 'Trouble Call' technician due to in depth understanding of satellite technologies and installation techniques in a residential environment resulting in a higher customer satisfaction rate.

Expected in 2013
Bachelor of Arts: Business Administration
San Francisco State University - San Francisco, CA

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