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strategic sales account manager resume example with 7+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Adaptable, self-motivated and results oriented salesperson with extensive experience selling and servicing small to large businesses, in fast paced, deadline driven environments.

Skills
  • Account Management
  • B2B
  • Business development
  • Change Management
  • Conferences
  • Contracts
  • Forecasting
  • Inside Sales
  • Outside Sales
  • Project management
  • Proposals
  • Strategic Selling
  • Strategic Planning
  • Territory Growth
  • Capital improvement planning
  • Sales presentations
Experience
09/2016 to Current
Strategic Sales Account Manager Comcast Berlin, CT,
  • Manage & Grow B2B relationships of largest library systems in North America (U.S/Canada).
  • Manage leads & opportunities sales funnel via Salesforce 1 day - 1 year+.
  • Travel to and represent company at industry conferences.
  • Secure & travel to onsite meetings with appropriate decision makers, inclusive of C-level executives.
  • Meet & exceed P&L, Gross Margin & quarterly Business Acquisition & Development goals (101% attainment FY19).
  • Develop phone & email campaigns, proposals, respond to RFP/RFQ's, facilitate execution of contracts, compile & deliver client reports.
  • Exceed established quotas for new business & client contacts, onsite meetings, new contracts & retention.
  • Seek out and respond to strategic partnership opportunities with prospects, clients and vendors

Better World Books - Account Manager -

Alpharetta, GA (remote) - 7/2014 - 10/2016

  • Responsible for management & growth of existing business in Northeast Territory for highest revenue producing territory in the company.
  • Consistently exceeded outbound dials per day & 1000 client activities monthly.
  • Managed sales cycles from lead or opportunity phase to contract execution.
  • Monitored client accounts for P&L & renegotiated agreements.
  • Traveled to client sites for business development & proactive client retention purposes.
  • Presenter at BWB Global Sales Meeting FY17 Kickoff.
  • Interviewed & trained new hires, Account Manager, Account Executive roles.
  • Reviewed, selected Literacy Grant recipients - April/May 2015 & April/May2016.
  • Employee of the year FY15, FY16 exceeded annual quotas in materials received, projects secured, client connections, business growth & development

Sage Software - Retention Account Manager -

Lawrenceville, GA - 2/2013 - 7/2014

  • Responsible for retention & upsell of existing small business accounting software clients through needs based solution selling.
  • Held multi-state territory with over $1.1M in revenue.
  • Consistently exceeded monthly contract renewal and upsell revenue targets.
  • Minimum 30 dials per day managing approximately 1000-1200 small businesses.
  • Selected as project management co-lead - Leads & Opportunities Change Management initiative using SAP.
  • Developed Leads & Opportunities presentation, presented to VP of Sales & Director of Sales Operations North America.
  • Team lead responsible for tracking and monitoring internal transfers of integrated service leads.
06/2011 to 07/2012
Account Manager Cam Services Clovis, CA,
  • Responsible for placing min. of 50 outbound calls per day to manage & grow over 600 partner relationships making up more than 80% company revenue, experience with long term sales cycle.
  • Exceeded fiscal year quota & territory growth targets by 35% + - 6/2012.
  • Employee of the month - Highest # of dials, exceeded mo. target by 186%, acquired ten new clients - 6/2012.
  • International Account Management experience, Account Manager for largest library system worldwide.
  • Worked closely with Account Executives to identify & grow existing business.
  • Sole representative selected to attend Ontario Library Association, Toronto, ON - 2/2012.
  • Selected to represent Partner Services division at Public Library Assoc. Conference, Philadelphia, PA - 4/2012.
  • Initiated idea for Patron Pack & Ship program for libraries - 10/2011.
  • Co-Developed & implemented client "Thank you Campaign"- 12/2011.
02/2010 to 06/2011
Account Representative Gohealth, Inc. TX, State,
  • Responsible for full sales cycle and account maintenance of over 300 campus accounts in Northwest Territory, U.S and Canada consisting of colleges, universities, bookstores and libraries.
  • Outside Sales - Lead company in sales of new drop box program (6/2011 -Gwinnett County, GA).
  • Grew territory sales by 30% - 3/2010-6/2011.
  • Solely appointed to represent company at the prestigious Timberline conference Mt.
  • Hood, Oregon - 5/2011 and CAMEX Bookstore Expo 3/2011.
  • Project Coordinator Training Manual Team - 2010-2012.
  • Managed Solutions database in SFDC for internal customers.
10/2008 to 07/2009
Corporate Account Manager Veritiv Orlando, FL,
  • Independently managed a portfolio of large business accounts, established relationships with C-level and key contacts within current and prospective client companies in an effort to retain customer base and increase revenue.
  • Identified minimum of three new weekly opportunities, designed, proposed and sold integrated voice, data, LD, CPE and internet solutions.
  • Used consultative selling approach to understand business needs, industry, and competition for the purpose of identifying present and future needs.
  • Initiated and owned ongoing relationships and managed activity within accounts.
  • Engaged collaboratively to move sales forward with account team including Sales Engineer, Implementation Specialist, Billing specialists and Vendor Partners.
  • Responsible for territory account planning and forecasting and creating accurate pricing and proposals.
Education and Training
Expected in 2000 to to
Associate of Science:
Pellissippi State Technical Community College - Knoxville, TN
GPA:
Expected in to to
: Organizational Leadership
Brenau University - ,
GPA:
Expected in to to
: Business Administration
The University of Tennessee - Knoxville - Knoxville, TN
GPA:

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Resume Overview

School Attended

  • Pellissippi State Technical Community College
  • Brenau University
  • The University of Tennessee - Knoxville

Job Titles Held:

  • Strategic Sales Account Manager
  • Account Manager
  • Account Representative
  • Corporate Account Manager

Degrees

  • Associate of Science

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