Associate Director offering outstanding presentation, communication and cross-cultural team management skills. High-energy, results-oriented leader with an entrepreneurial attitude.
Marketing Relay - "Top 10 trends housing marketing professionals need to know" .
2014 ACUHO-I (Association of College and University Housing Officers-International) Annual Conference, Washington, DC, Participants from U.S., Canada, United Kingdom, Australia, South Africa, Asia, and Europe.
2013-14 Marketing Webinars - understanding marketing research and understanding marketing metrics.
For ACUHO-I members each webinar was one hour in length and co-presented with colleague from a different campus.
2011 "Marketing Strategies - What Senior Housing Officers should know"
Faculty member for AIMHO (Association of Inter-Mountain Housing Officers) Senior Housing Officer Institute
"How to deliver effective customer service".
2013 ACUHO-I annual conference and 2011 Business Operations conference.
"Project management for website development".
2011 ACUHO-I Business Operations conference.
"The Odd Couple: Student Develop and Customer Service".
2010 ACUHO-I annual conference and 2011 Business Operations conference.
"Marketing & Communication" Tucker, Marcie. (2015) Talking Stick, Association of College & University Housing Officers-International (ACUHO-I)
"Marketing, Placement, Timing, and Branding: Key to Effective Volunteer Recruitment/Retention" Tucker, Marcie. (2003) Campus Activities Programming.
"Attracting Non-Traditional Students to Campus Activities and leadership Programs" Tucker, Marcie. (2003) Campus Activities Programming.
"Personal values and Leadership Styles in Higher Education" Team paper won UNC's 1998-99 doctoral paper competition.
Customer Experience Certification - Medialla Institute.
Non-Profit Institute for Executives Certification - Monfort College of Business, University of Northern Colorado.
HERS Institute sister program to Bryn Mawr Summer program - Wellesley College. Competitive admission.
ACUHO-I Association of College and University Housing Officers - International
2014-15 Chair Elect - marketing & communications
2013-14 Education & Resource Chair - marketing & communications committee
2011-12 Marketing Research Chair - marketing & communications committee
AMA - American Marketing Association
Member 2014-15 NASPA - Student Affairs Administrators in Higher Education Member
NASPA - Student Affairs Administrators in Higher Education
Drupal - content management system (CMS)
Microsoft Office Suite - Excel, Word, PowerPoint, Visio, Outlook
Digital Analytics - Google Analytics
Social Media - Facebook, Twitter, Instagram, YouTube
Survey software - Qualtrics, Campus Labs
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