Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Disciplined leader with expertise researching competitive products by identifying and evaluating product
characteristics, market share, pricing, and advertising while maintaining research databases.
Highlights
Managed top accounts
Responsible for over $18 million in revenue
Grew Sales every year
Worked as Tier 1 and Tier 2 supplier for both Light and Heavy Duty accounts
Worked with Ford, PACCAR, Tesla and NAPA among others
Experience
03/2011 to Current
Strategic Account ExecutiveAdobe Systems Incorporated – Los Angeles, CA,
Directed and coordinated marketing activities and policies to promote products and services.
Reviewed the financial aspects of product development, such as budgets, expenditures and research and
development appropriations.
Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
Initiated market research studies and analyzed findings.
Applied sales forecasting techniques and strategic planning to verify sales and profitability of products,
lines and services.
Analyzed business developments and monitored market trends.
Completed quarterly forecasting and monthly financial reviews.
Coordinated and participated in promotional activities and trade shows.
Analyzed third-party data and investigated new growth opportunities.
Collaborated with developers, advertisers and production managers to market products and services.
Coordinated art and graphics creation for effective merchandising.
Identified value propositions and key messages for all of the company's marketing campaigns.
Preserved brand integrity by monitoring the consistency and quality of marketing content.
Traveled nationally and internationally to meet with customers and deliver clear company messages.
Analyzed usage patterns to understand ways in which customers used company products and services.
Directed product development using in-depth knowledge of vendor landscape and industry insight.
Developed and implemented campaigns for email, online advertising, search engines and direct mail.
Defined and tracked campaign effectiveness and adjusted strategies accordingly.
Developed competitive comparison tables of Air Spring pricing, fees, ratings, category and product
performance to use for account sales calls.
Handled the highest volume account in the US, generating more than 20 million in revenue in 2015-2016.
Trained peers and management team on internal system supports and implementation plans.
Oversaw sales forecasting, goal setting and performance reporting for all accounts.
Monitored market activity and quoted pricing to maintain healthy profit margins.
Negotiated prices, terms of sale and service agreements.
Developed executive presentations and reports to facilitate project evaluation and process improvement.
Directed planning, budgeting, vendor selection and quality assurance efforts.
Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning
sessions.
Implemented a set of comprehensive tracking processes to monitor vendor replacement performance.
01/2010 to 04/2011
Outside Sales ManagerMomentum Solar – South Plainfield, NJ,
Led staff and external agencies to develop products and promotions, analyze sales, manage trade shows,
purchase media, provide creative services and conduct PR.
Set prices and determined margin levels.
Handled all purchasing and working with vendors.
Had a role in all aspects of the business.
Effectively led a seasoned team of partner managers and account coordinators.
Managed a portfolio of 80 clients totaling 18 million in sales.
Trained peers and management team on internal system supports and implementation plans.
Oversaw sales forecasting, goal setting and performance reporting for all accounts.
Facilitated a fast-paced and dynamic entrepreneurial environment.
Implemented processes to streamline workflow.
Documented business requirements, functional specifications and training procedures.
Contributed to the strategy and business model for the product line.
Ensured the availability of professional talent needed to meet business objectives.
Managed inventory through use of daily cycle counts and weekly reports.
11/2008 to 07/2009
TelesalesManager/ Project ManagerCaptioncall Llc – Yuma, AZ,
Track daily productivity of several department by use of multiple reports.
Track the telesales department through use of reports and spreadsheets.
Provide feedback and direction
based on results
Working with Quality Engineering department to track most frequent customer and manufacturing errors.
Described product to customers and accurately explained details and Technical aspects of products
Communicated with vendors regarding back order availability, future inventory and special orders.
Answered product questions with up-to-date knowledge of sales and store promotions.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing
and shipping problems.
Defined clear targets and objectives and communicated them to other team members.
Assessed vendor products and maintained positive vendor relations.
Wrote the customer service manual
Set up and maintain Customer Service Web Portal that provides customer's "real time" view into
department.
to
Inside Account ManagerFirestone Industrial Products – City, STATE,
Team leader on Industrial Management team with goal of measuring customer satisfaction.
Wrote sales contracts for orders obtained and submitted orders for processing.
Set up new accounts, established customer credit, and set up payment methods.
Communicated sales promotions to customers to grow average customer account size by 10%
Answered customers' questions regarding products, prices and availability.
Emphasized product features based on analysis of customers' needs.
Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
Attended internal Industrial School to increase product knowledge.
Work with customer service team on "SAP Optimization" projects.
Education
Expected in 2006
Bachelor of Science: Organizational Leadership and Supervision West Lafayette and Indianapolis Computer Technology Purdue University - , GPA:
Organizational Leadership and Supervision West Lafayette and Indianapolis 3.2/4.0
Computer Technology
Recipient of Sam Jones Scholarship
Expected in
Coursework in Managerial Accounting and Corporate Financial Management
Business and Public Law coursework
Strategy and Problems in Management course
Maintained Full time employment while attending school: - , GPA:
Technical Skills
Proficient in SAP, SalesForce, JDE, Sable, MRP and SX. Certified in Microsoft Office Packages including, Microsoft Excel, Word PowerPoint, Access and Outlook. Trained in Peachtree, Quicken, Visual basic, and all ADP software. I have a minor in Computer Technology from Purdue University and have a high aptitude for computers and technology.
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School Attended
Purdue University
Job Titles Held:
Strategic Account Executive
Outside Sales Manager
TelesalesManager/ Project Manager
Inside Account Manager
Degrees
Bachelor of Science
Coursework in Managerial Accounting and Corporate Financial Management
Business and Public Law coursework
Strategy and Problems in Management course
Maintained Full time employment while attending school
