Strategic Account Executive Resume Example Firestone Industrial Products

STRATEGIC ACCOUNT EXECUTIVE

Summary

Disciplined leader with expertise researching competitive products by identifying and evaluating product characteristics, market share, pricing, and advertising while maintaining research databases.

Highlights

Managed top accounts
Responsible for over $18 million in revenue
Grew Sales every year

Worked as Tier 1 and Tier 2 supplier for both Light and Heavy Duty accounts
Worked with Ford, PACCAR, Tesla and NAPA among others

Experience

04/2011 to Current

Strategic Account ExecutiveFirestone Industrial Products － Indianapolis, Indiana

Directed and coordinated marketing activities and policies to promote products and services.
Reviewed the financial aspects of product development, such as budgets, expenditures and research and development appropriations.
Developed pricing strategies while balancing firm objectives with customer satisfaction maximization.
Initiated market research studies and analyzed findings.
Applied sales forecasting techniques and strategic planning to verify sales and profitability of products, lines and services.
Analyzed business developments and monitored market trends.
Completed quarterly forecasting and monthly financial reviews.
Coordinated and participated in promotional activities and trade shows.
Analyzed third-party data and investigated new growth opportunities.
Collaborated with developers, advertisers and production managers to market products and services.
Coordinated art and graphics creation for effective merchandising.
Identified value propositions and key messages for all of the company's marketing campaigns.
Preserved brand integrity by monitoring the consistency and quality of marketing content.
Traveled nationally and internationally to meet with customers and deliver clear company messages.
Analyzed usage patterns to understand ways in which customers used company products and services.

Directed product development using in-depth knowledge of vendor landscape and industry insight.
Developed and implemented campaigns for email, online advertising, search engines and direct mail.
Defined and tracked campaign effectiveness and adjusted strategies accordingly.
Developed competitive comparison tables of Air Spring pricing, fees, ratings, category and product performance to use for account sales calls.
Handled the highest volume account in the US, generating more than 20 million in revenue in 2015-2016.
Trained peers and management team on internal system supports and implementation plans.
Oversaw sales forecasting, goal setting and performance reporting for all accounts.
Monitored market activity and quoted pricing to maintain healthy profit margins.
Negotiated prices, terms of sale and service agreements.
Developed executive presentations and reports to facilitate project evaluation and process improvement.
Directed planning, budgeting, vendor selection and quality assurance efforts.
Reviewed sales, customer concerns and new opportunities to drive business strategy at weekly planning sessions.
Implemented a set of comprehensive tracking processes to monitor vendor replacement performance.

02/2010 to 05/2011

Outside Sales ManagerGlobal Tour Golf － Indianapolis, Indiana

Led staff and external agencies to develop products and promotions, analyze sales, manage trade shows, purchase media, provide creative services and conduct PR.
Set prices and determined margin levels.
Handled all purchasing and working with vendors.
Had a role in all aspects of the business.
Effectively led a seasoned team of partner managers and account coordinators.
Managed a portfolio of 80 clients totaling 18 million in sales.
Trained peers and management team on internal system supports and implementation plans.
Oversaw sales forecasting, goal setting and performance reporting for all accounts.
Facilitated a fast-paced and dynamic entrepreneurial environment.
Implemented processes to streamline workflow.
Documented business requirements, functional specifications and training procedures.
Contributed to the strategy and business model for the product line.
Ensured the availability of professional talent needed to meet business objectives.
Managed inventory through use of daily cycle counts and weekly reports.

11/2008 to 07/2009

TelesalesManager/ Project ManagerStanley Security Solutions － Indianapolis, Indiana

Track daily productivity of several department by use of multiple reports.
Track the telesales department through use of reports and spreadsheets.
Provide feedback and direction based on results Working with Quality Engineering department to track most frequent customer and manufacturing errors.
Described product to customers and accurately explained details and Technical aspects of products Communicated with vendors regarding back order availability, future inventory and special orders.
Answered product questions with up-to-date knowledge of sales and store promotions.
Handled daily heavy flow of paperwork and cooperated with the accounting departments on invoicing and shipping problems.
Defined clear targets and objectives and communicated them to other team members.
Assessed vendor products and maintained positive vendor relations.
Wrote the customer service manual Set up and maintain Customer Service Web Portal that provides customer's "real time" view into department.

Inside Account ManagerFirestone Industrial Products － Indianapolis, Indiana

Team leaderon Industrial Management team with goal of measuring customer satisfaction.
Wrote sales contracts for orders obtained and submitted orders for processing.
Set up new accounts, established customer credit, and set up payment methods.
Communicated sales promotions to customers to grow average customer account size by 10% Answered customers' questions regarding products, prices and availability.
Emphasized product features based on analysis of customers' needs.
Prioritized daily workflows, including all inbound calls, quotes and sales-related inquiries.
Attended internal Industrial School to increase product knowledge.
Work with customer service team on "SAP Optimization" projects.

Education

2006

Bachelor of Science: Organizational Leadership and Supervision West Lafayette and Indianapolis Computer TechnologyPurdue University

Organizational Leadership and Supervision West Lafayette and Indianapolis 3.2/4.0

Computer Technology

Recipient of Sam Jones Scholarship

Coursework in Managerial Accounting and Corporate Financial Management Business and Public Law coursework Strategy and Problems in Management course Maintained Full time employment while attending school

Technical Skills

Proficient in SAP, SalesForce, JDE, Sable, MRP and SX. Certified in Microsoft Office Packages including, Microsoft Excel, Word PowerPoint, Access and Outlook. Trained in Peachtree, Quicken, Visual basic, and all ADP software. I have a minor in Computer Technology from Purdue University and have a high aptitude for computers and technology.

Qualifications

Accounting, streamline, Advertising, art, Brand Management, budgeting, budgets, business strategy, Competitive, content, contracts, credit, Customer Relationship Management, CRM, clients, customer satisfaction, Customer Service, Dependable, direct mail, direction, email, Expense reports, fast, features, Finance, financial, Financial Management, forecasting, functional, goal setting, graphics, inventory, invoicing, Team building, Team leader, Law, Managerial Accounting, market research, market trends, marketing, Market, merchandising, Negotiations, search engines, Operations Management, Optimization, policies, Positioning, executive presentations, PR, pricing, pricing strategies, problem solving, Procedure development, processes, process improvement, product development, profit, Project planning and development, purchasing, Quality, quality assurance, real time, reporting, research, sales, sales forecasting, SAP, shipping, spreadsheets, Strategy, Strategic planning, tables, trade shows, Trend, vendor relations, view, Web Portal, workflow

Resume Overview

Companies Worked For:

Firestone Industrial Products
Global Tour Golf
Stanley Security Solutions

School Attended

Purdue University

Job Titles Held:

Strategic Account Executive
Outside Sales Manager
TelesalesManager/ Project Manager
Inside Account Manager

Degrees

Bachelor of Science : Organizational Leadership and Supervision West Lafayette and Indianapolis Computer Technology
Coursework in Managerial Accounting and Corporate Financial Management Business and Public Law coursework Strategy and Problems in Management course Maintained Full time employment while attending school

Strategic Account Executive Resume Example

Resume Score: 100%

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