store team member resume example with 3+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
:
Summary
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Motivated retail professional with strong sales, customer service and problem-solving abilities. Skilled at selling any type of product and learn new information quickly to maximize contributions and respond to changing customer preferences. Responsible and friendly crew member makes customers feel welcome, listen to needs and promote merchandise with practiced care and attention to individual needs. Proficient in merchandising, payment processing and general housekeeping of store areas. Focused, hardworking and punctual with excellent interpersonal and organizational skills.
Skills
Working collaboratively
Critical thinking
People skills
Conflict resolution
Problem resolution
Communication
Work ethic
Active listening
Relationship building
Experience
Store Team Member, 08/2016 - 05/2019 Maverik – Roosevelt, UT,
Engaged positively with each customer, providing professional and polite support for sales and service needs.
Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
Answered questions about current promotions and resolved issues according to store policies.
Organized new stock for floor placement.
Helped store management promote sales-oriented culture with intense focus on delivering superior customer service.
Organized store by returning merchandise to proper areas and restocked displays.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Recommended merchandise to customers based on needs and preferences.
Educated customers on product and service offerings.
Escorted customers to products and pointed out complementary items to boost store sales.
Stayed up to date on store promotions, payment policies and security practices.
Recommended optimal merchandise based on customer needs and desires.
Maintained visually appealing and effective displays for entire store to drive sustained revenue and move target products.
Demonstrated products to customers, discussed features and redirected objections to capture sales.
Observed customer behaviors to identify security threats and escalate concerns to supervisors.
Communicated with customers about any products, offerings, including policies, restrictions and refund policies.
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