Customer focused store support associate with solid understanding of retail environments and customer service. Understands customer needs, friendly, and dedicated to customer satisfaction. Proficient in payment processing, hard-working and punctual. Excellent organizational skills.
Over three plus years of employment, have successfully performed in a wide range of store positions and responsibilities including: Customer Service Booth/Cashier, Cash Office, Food Safety and have cross-trained in Meat and Seafood counter services. In addition, worked in rooftop food truck, and was one of several key team members who served on the TIME committee.
Over a 13 year period, assumed several positions of increasing responsibility on both the retail and institutional sides of the company. In retail, I began as a customer service call center associate - answering questions from retail clients on their investments. In 1991, transferred to the Institutional side of Vanguard and assumed responsibility for several large 401K clients. In 1994, transitioned to a Project Manager position which included creating, testing and implementation of services for 401K clients.
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