, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Flexible hard worker ready to learn and contribute to team success.
Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Skills
Team player mentality
Excellent written and oral communication skills
Superb time management
Listening skills
Energetic self-starter
Reading comprehension skills
Outgoing personality
Customer- and service-oriented
Reliable and punctual
Experience
05/2018 to 07/2021Store Supervisor/Sales AssociateKidpass | Berkley, MA,
Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Helped customers by answering questions and locating merchandise.
Initiated friendly conversation with customers to determine level of assistance required.
Followed company policies, rules and procedures to promote company goals and maintain safety.
Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
Answered questions about current promotions and resolved issues according to store policies.
Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
Worked with off-site locations to find desired items for customers.
08/2018 to 12/2019Childcare Provider/Before and After-School Care AssistantBlue Springs R-IV School District / Prime Time | City, STATE,
Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
Monitored behavior in individual and group sessions and intervened when necessary.
Provided counseling.
Provided cognitive-based therapy to assist with challenge and crisis resolution.
Liaised with family members to discuss progress and develop ongoing plans for counseling goals.
Assisted children in development of social, communication and problem-solving skills.
Used positive reinforcement and behavior modeling to instill discipline in children.
Secured indoor and outdoor premises to protect children.
Organized and planned age-appropriate reading, crafts and music lessons.
Balanced schedules to promote optimal rest, play and educational periods.
Discussed developments, behavior and concerns with parents or guardians.
Recorded behavior, food and medication dispensing information.
Developed and implemented age-appropriate lesson plans.
Supervised circle time, free play, outside play and learning and developmental activities.
Enforced rules to teach good manners and maintain safe environment.
Cared for 15 children ages 5 to 10.
Helped with registration processes and applications.
Assisted with progress evaluations utilizing records and reporting.
05/2015 to 07/2015Elementary School TutorBlue Springs R-IV School District | City, STATE,
Creating comfortable tutoring environment conducive to learning.
Assisted students in finding useful study methods to enhance academic performance.
Provided one-on-one and group tutoring instruction for over 15 students.
Worked closely with students in grades 1 through 5, helping to develop math and essay writing skills.
Instructed students from diverse socio-economic backgrounds to help to improve writing skills and excel in school.
Prepared for tutoring appointments by learning about key topics and planning out structured activities.
Quizzed students on learning materials and used special techniques to help in subject matter recall.
Mentored and tutored individual students struggling to understand lecture objectives.
Helped students with subject knowledge as well as general abilities in learning, studying and retaining information.
Communicated with teachers to provide students with comprehensive support.
Worked with students to develop math skills.
Built student self-confidence by working through stages of math concepts and using positive reinforcement techniques.
Provided one-on-one tutoring sessions in math.
Education and Training
Expected in 12/2021Associate of Applied Science | Law EnforcementMetropolitan Community College - Kansas City, Independence, MOGPA:
Expected in 05/2016High School Diploma | Blue Springs High School, Blue Springs, MOGPA:
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School Attended
Metropolitan Community College - Kansas City
Blue Springs High School
Job Titles Held:
Store Supervisor/Sales Associate
Childcare Provider/Before and After-School Care Assistant
