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store owner resume example with 12+ years of experience

Jessica
Claire
Store Owner
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Hardworking and passionate candidate with skills in business and operation management eager to secure a customer service position. Excellent reputation for resolving problems and providing superior customer service by maintaining and acquiring new clientele. Ready to help a team achieve company goals.




Skills
  • Market and Competitor Research
  • Administrative Management
  • Sales Tracking
  • Retail Store Management
  • Customer Service
  • Advertising Campaign Development
  • Sales Growth
  • Inventory Tracking and Management
  • Clientele Management
  • Driven and Determined
  • Attention to Detail
  • Social Media Knowledge
Education
University of Maryland - College Park College Park, MD Expected in ā€“ ā€“ Some College : Marketing - GPA :
Parkdale High School Riverdale, MD Expected in 06/2005 ā€“ ā€“ High School Diploma : - GPA :
Work History
Macy's, Inc. - Store Owner
Colonial Heights, VA, 04/2020 - Current
  • Oversaw business budget planning and administration, accounting functions, purchasing.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Devised processes to boost long-term business success and increase profit levels.
  • Used print strategies such as newspaper ads, business catalogs and marketing brochures to bring in and capture new customer business.
  • Enhanced product awareness by taking pictures of new and available product offerings and posting to company's website and media accounts.
  • Input income and expense details into database to track business finances and address variances.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Employed prompt decision-making and in-depth research to resolve issues.
  • Capitalized on social media platforms to increase market awareness and recruit sales agents.
  • Devised and deployed sales and marketing tactics to drive strategic growth and support achievement of revenue goals.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
  • Conducted target market research to scope out industry competition and identify advantageous trends.
Altice Usa Inc. - Makeup Artist
Carthage, MO, 01/2014 - Current
  • Kept up-to-date with style industry standards, trends and techniques to provide optimal aesthetics services to every client.
  • Conducted consultations to understand client's desired outcome and assessed skin type and face structure.
  • Maintained full stock of inventory and properly sanitized makeup tools to avoid spread of infection.
  • Applied makeup in accordance with clothing style.
  • Professionally applied makeup to 30 clients per month for outings, proms, weddings, funerals and other special occasions and events.
  • Performed full makeup applications to 5 clients per week.
  • Provided clients with personalized skincare recommendations to support maintenance of healthy skin.
  • Scheduled onsite and offsite makeup appointments for clientele.
  • Conducted makeup classes for group of 10 students.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Answered phone calls and emails to schedule client appointments.
  • Consistently received positive performance reviews from guests.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Maintained regular client list of up to 50 repeat customers while handling 10 walk-in clients weekly.
Bebe Inc - Retail Sales Manager
City, STATE, 10/2009 - 04/2014
  • Managed day-to-day staffing and handled scheduling for all store employees.
  • Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Facilitated high volumes of cash, credit and gift card transactions, verifying cash drawer balance at end of each shift.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Recruited, interviewed and hired talented individuals bringing dynamic sales expertise to organization.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Greeted all customers cheerfully and asked open-ended questions to ascertain needs.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Kept orderly and accurate accounting records by monitoring sales documentation.
  • Maintained company's visual merchandise standards through general housekeeping and planograms.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Exceeded targets by building, directing and motivating high-performing sales team.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Tightened security around store to reduce shrink and alleviate theft.
  • Drafted shipment documentation and maintained accurate files.
  • Assisted in driving sales through targeted product presentation and merchandising.
  • Recruited and trained team members, as well as supported other departments with mentorship.
  • Liaised with sales, marketing and management teams to develop solutions and accomplish shared objectives.
  • Delivered in-depth information on product features so customers could make educated decisions before purchase.

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Resume Overview

School Attended

  • University of Maryland - College Park
  • Parkdale High School

Job Titles Held:

  • Store Owner
  • Makeup Artist
  • Retail Sales Manager

Degrees

  • Some College
  • High School Diploma

By clicking Customize This Resume, you agree to ourĀ Terms of UseĀ andĀ Privacy Policy

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