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Store Department Manager Resume Example

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STORE DEPARTMENT MANAGER
Professional Summary
Dedicated Store Manager with more than five years in store management. Well-versed in directing personnel, creating effective merchandising projects and using sales strategies to boost store sales.
Skills
  • Staff training and development
  • Strategic thinker
  • Goal-oriented
  • Merchandising
  • Excellent customer service skills
  • Hourly shift management
  • Opening and closing procedures
  • Detail-oriented
Work History
Store Department Manager, 05/2014 to Current
Zara USA – Philadelphia, PA
  • Hired, trained and evaluated the team in sales and marketing.
  • Supported corporate regional team in new store opening, including setting the shop floor according to visual merchandising guidelines and training new sales team.
  • Worked directly with product team in Spain by giving feedback about current trends and out of market research 
  • Reported to the regional management regarding all store and staff issues.
  • Increased sales volume by 22% in less than two years.
  • Generated repeat business through exceptional customer service.
  • Conducted store inventories once per quarter.
Assistant Store Manager, 04/2012 to 05/2014
Zara USA – Philadelphia, PA
  • Assigned employees to specific duties to best meet the needs of the store.
  • Scheduled and led weekly store meetings for all employees.
  • Trained and developed new associates on key sales tactics.
  • Promoted from Key Holder to Assistant Manager within 6 months.
Store Key Holder, 11/2011 to 04/2012
Zara USA – Philadelphia, PA
  • Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Mentored new sales associates to contribute to the store's positive culture.
  • Worked with the management team to implement the proper division of responsibilities.
Product Leader, 07/2011 to 11/2011
Zara USA – Philadelphia, PA
  • Led merchandise selection, pricing, planning and marketing.
  • Ran reports, managed store replenishment and analyzed buying reports.
  • Conferred with store managers to obtain information about customer needs and preferences.
  • Partnered with sales representatives and managers to coordinate delivery and merchandising schedule.
Education
Master of Arts: International Relations, 2009
Chernivtsi National University - Chernivtsi, Ukraine
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Resume Overview

Companies Worked For:

  • Zara USA

School Attended

  • Chernivtsi National University

Job Titles Held:

  • Store Department Manager
  • Assistant Store Manager
  • Store Key Holder
  • Product Leader

Degrees

  • Master of Arts : International Relations , 2009

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