Store Co-Manager Resume Example
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STORE CO-MANAGER
Summary
Talented individual with analytical and driven approach to continuous improvement. Supports store operations leadership with knowledgeable, efficient assistance while supervising team members and promoting positive behaviors. Good financial sense with top-notch planning and problem-solving abilities.
Skills
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Experience
Store Co-Manager|Kroger - Kenosha , WI|11/2019 - Current
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Oversaw merchandising and displays, signage, decorations and cleaning to maintain safety and readiness for customers.
- Boosted sales by 10+% by cultivating customer rapport and delivering superior customer service.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Assessed, optimized and elevated operations to target current and expected demands.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Verified prices and computed totals to complete accurate invoices.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Minimized waste by employing specific expense-tracking and cost-control strategies.
General Manager of Operations|Persevus Veteran Careers - Petoskey , MI|02/2008 - 07/2010
- Managed company operations with responsibility for profit and loss, scheduling, training and inventory control.
- Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Liaised with buyers and sellers to coordinate statements, payment schedules and cost analyses.
- Replenished inventory to maintain par levels and completed quarterly inventory audits, counted and updated inventory reports upon receipt of new shipments.
- Secured revenue, accurately monitoring cash intake and maintaining store policy updates to eliminate discrepancies.
- Oversaw financial management activities, including budget management, accounting and payroll.
- Assessed, optimized and elevated operations to target current and expected demands.
- Established organizational vision and developed strategies to achieve sales and customer service goals.
- Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Delivered positive customer experiences by implementing effective quality assurance practices.
- Reduced process lags and effectively trained team members on best practices and operations.
- Managed profit and loss by following cash control procedures, maintaining inventory, managing labor and reviewing financial reports.
- Inspected production areas to identify and correct unsafe or unauthorized practices.
- Reduced costly waste in manufacturing by identifying and eliminating overproduction.
- Recruited, hired and trained crew members on application of projects, customer relations and customer service.
- Verified prices and computed totals to complete accurate invoices.
- Developed reports for leadership compiling data and insights into inventory, trends and sales with focus on readability and brevity.
- Performed scheduled inventory counts and supply audits.
- Received, checked-in and stocked merchandise throughout store, helped maintain store inventory levels and assisted with orderliness and cleanliness of sales floor and stock room.
- Controlled inventory to eliminate expenses and ensure optimal stock.
- Saved costs by coordinating inventory requirements and vendor procurement details to mitigate financial discrepancies.
- Assessed delivered contents against original orders.
- Coordinated inventory, stocking, and ordering.
- Completed forecasts to determine needed inventory.
- Enforced security policies and procedures to protect company assets from theft, loss or damage.
- Implemented process improvements based on identification of productivity or quality issues.
- Performed timely and budget-complying project management on multi-faceted issues.
- Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
Certified Nursing Assistant|Post Acute Medical - Humble , TX|01/2008 - 02/2009
- Conducted routine checks on standard patient vitals, including blood pressure, blood sugar and heart rate.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Documented patient intake and dietary requirements, also assisting with feeding and monitoring.
Education and Training
Union County High School|City, State|01/2005High School Diploma
- [Number] GPA
George C Wallace Community College - Dothan|City, StateNurses Assistant Certification
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Resume Overview
School Attended
- Union County High School
- George C Wallace Community College - Dothan
Job Titles Held:
- Store Co-Manager
- General Manager of Operations
- Certified Nursing Assistant
Degrees
- High School Diploma
Nurses Assistant Certification
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