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Store Associate/Cart Pusher Resume Example

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STORE ASSOCIATE/CART PUSHER
Summary

Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 1 year of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.

Skills
  • POS system operation
  • Payment processing
  • Customer assistance
  • First Aid/CPR
  • Operational improvement
  • Process improvement
  • Team building
  • Planning and coordination
  • Customer service
  • Problem resolution
  • Relationship development
  • Organization
  • Communications
Experience
03/2020 to Current
Store Associate/Cart PusherCompany Name － City, State
  • Bagged, wrapped and packaged purchases according to customer needs.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise as needed.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Monitored sales floor to identify customers in need of assistance and merchandise in need of replenishment.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Reduced store theft by observing customers, identifying security risks and confiscating stolen goods.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
07/2019 to 11/2020
Fountain Worker/DishwasherCompany Name － City, State
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Enhanced guests' experiences by fulfilling special requests during visits.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
  • Answered customers' questions about hours, seating, current wait time and other information.
  • Set up and decorated menu marketing boards with current meal and drink specials.
  • Answered telephone to provide dining information and take party reservations.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash and restocking paper products.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Notified server after seating parties in section to facilitate prompt service.
  • Calculated charges, issued table checks and collected payments from customers.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
  • Assisted kitchen staff with food counts by determining number of items required for complete service.
  • Designed custom private function and banquet packages for business dinners, sales presentations, club meetings, weddings and charity events.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
10/2019 to 01/2020
Fulfillment AssociateCompany Name － City, State
  • Verified all items were matched to sales checks correctly for packing and shipment at close of each day.
  • Maintained working order of facility equipment by coordinating repairs, ordering new equipment and retiring outdated equipment.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
  • Utilized shipping system software to verify all necessary files were uploaded to shipping delivery service.
  • Adhered closely to safety procedures in daily operations and reported hazards or accidents to management.
  • Operated handheld scanners to track merchandise throughout fulfillment process.
  • Kept assigned work areas clean and orderly to promote efficiency and mitigate risk of accidents.
  • Assisted in the picking and loading process as required by business needs by efficiently picking and assembling orders.
  • Scheduled staffing, equipment and space utilization to fulfill production goals during both peak and non-peak periods.
  • Accepted, processed and filled orders quickly and accurately.
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Monitored aisles and floor areas for neatness and organization to enable forklifts to effectively operate throughout warehouse.
  • Assembled boxes and stacked into columns for easy use by fellow packing and shipping team members.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Operated warehouse equipment with caution and according to manufacturer instructions to reduce risk of accidents and malfunctions.
  • Kept work areas clean, neat and organized for optimal productivity and worker safety.
  • Stacked, organized and palletized packages for efficient storage and movement.
  • Communicated with customers to discuss packing needs and any special items or circumstances.
  • Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
Education and Training
06/2019
High School DiplomaToms River High School South － City, State
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Resume Overview

School Attended

  • Toms River High School South

Job Titles Held:

  • Store Associate/Cart Pusher
  • Fountain Worker/Dishwasher
  • Fulfillment Associate

Degrees

  • High School Diploma

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