LiveCareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Highly motivated Warehouse and Sales Associate seeking a challenging full-time position that allows for advancement, professional development, and financial growth.

Skills
  • POS systems knowledge
  • Inventory control
  • Shipping and receiving
  • Warehousing functions
  • Loading and unloading
  • Stocking
  • Retail sales
  • Retail and credit card transactions
  • Merchandising
  • Key holder experience
  • Microsoft applications proficiency
  • Customer-service oriented
  • Employee relations
  • Quick learner
  • Detail-oriented
  • Positive and friendly
Work History
07/2020 to Current
Sales Associate The Realreal, Inc. Los Angeles, CA,
  • Maintained organized, presentable merchandise to drive continuous sales
  • Maintained records related to sales, returns and inventory availability
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
  • Educated customers on promotions to enhance sales
  • Prepared merchandise for sales floor by pricing or tagging
  • Engaged with customers to effectively build rapport and lasting relationships
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
  • Brainstormed with manager and associates about advertisement to post on the company's social media
10/2018 to 07/2020
Store Associate Harbor Freight Tools Birmingham, AL,
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases
  • Maintained organized, presentable merchandise to drive continuous sales
  • Tracked stock using company inventory management software
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue
  • Trained and developed new sales team associates in products, selling techniques and company procedures
  • Processed product returns and assisted customers with other selections
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise
  • Prepared merchandise for sales floor by pricing or tagging
  • Evaluated inventory and delivery needs, optimizing strategies to meet customer demands
  • Educated customers on promotions to enhance sales
  • Maintained customer satisfaction while handling furniture product returns quickly and professionally
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites
  • Engaged with customers to effectively build rapport and lasting relationships
  • Completed orders through Profit/POS system and organized product deliveries to meet customer timetables
  • Loaded and unloaded boxes and pallets using safe operating procedures and correct equipment
  • Kept work areas clean, safe and organized
  • Conducted research to address shipping errors and packaging mistakes
  • Worked effectively with shippers to resolve issues with shipments, including damaged materials and shortages
  • Received incoming shipments, compared contents against associated records and transmitted to proper department
  • Compared shipping orders and invoices against contents received to verify accuracy
  • Unloaded pallets and deliveries and organized products
  • Regularly reviewed invoices and double checked orders
  • Recorded regular progress and issues with products
  • Moved shipment materials to and from designated areas using lift and hand trucks
  • Maintained accurate records in Profit/POS, including materials weights, bill amounts and identified variances
  • Coordinated efficient storage areas to optimize materials movements and minimize labor hours
  • Maintained damaged goods records, backorder logs, and any applicable regulatory reporting
  • Planned and supervised shipments from production to end-user and scheduled daily and weekly routes
  • Realigned production schedules to factor in changing conditions such as materials shortages and changing designs
08/2017 to 10/2018
Senior Game Advisor GameStop City, STATE,
  • Maintained store inventory of merchandise including games, consoles, controllers and other accessories
  • Answered phones to assist callers in obtaining information on store inventory and resale value of games and consoles
  • Assisted store managers in supervising Game Advisors and overseeing daily operations to maintain productive work environment
  • Counted money in registers after final shifts and reported on daily earnings to managers
  • Vacuumed and mopped floors and wiped counters to maintain sanitary environment in guest area
  • Monitored guest activity, following loss prevention procedures to protect shelf inventory and remove suspicious visitors from store
  • Placed special merchandise orders for customers
  • Opened and closed store, including counting cash, opening and closing cash registers and creating staff assignments
  • Worked as team member to provide highest level of service to customers
  • Educated customers on product and service offerings
  • Recommended merchandise to customers based on needs and preferences
  • Communicated merchandise needs and issues to appropriate supervisors in timely fashion
  • Answered customers' questions and addressed problems and complaints in person and via phone
  • Marked clearance products with updated price tags
10/2015 to 05/2016
Cook/Cashier Food Prep Hardee's Food Systems Inc. City, STATE,
  • Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items
  • Established and maintained open, collaborative relationships with kitchen team to maximize efficiency
  • Maintained consistent quality and high accuracy when preparing identical dishes every day
  • Replenished food items from inventory and rotated ingredients to use oldest products first
  • Precooked garnishes such as bacon pieces for later use to top off fresh dishes
  • Precooked certain items during slow periods to reduce wait times at lunch and dinner rush
  • Sanitized workstation at end of shift to minimize salmonella and other foodborne illnesses
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction
Education
Expected in 06/2017
High School Diploma:
Spotsylvania High School - Spotsylvania, VA
GPA:
Expected in
High School Diploma: General Studies
Germanna Community College - Spotsylvania, VA,
GPA:

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Resume Overview

School Attended

  • Spotsylvania High School
  • Germanna Community College

Job Titles Held:

  • Sales Associate
  • Store Associate
  • Senior Game Advisor
  • Cook/Cashier Food Prep

Degrees

  • High School Diploma
  • High School Diploma

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