Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Energetic Crew Member offering outstanding skills in client engagement, food safety and inventory restocking. Punctual Food Service Worker able to take orders and prepare food quickly and efficiently. Offering one year of experience in food preparation and customer service. Reliable Retail Sales professional offering top-notch sales expertise, customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

  • Beverage preparation
  • Point of sale knowledge
  • Cash handling
  • Stocking and replenishing
  • Menu memorization
  • Customer Service
  • Organization
  • Retail merchandising experience
  • Positive and friendly
  • Quick learner
  • Cash drawer balancing
  • Payment processing
Work History
10/2019 to Current
Store Associate Bay Photo Lab Santa Cruz, CA,
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions
  • Opened and closed store independently when needed and prepared nightly bank drop for manager
  • Researched issues to obtain appropriate answers to customer inquiries
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized
  • Aligned inventory processes with demand projections to maximize organizational and budget efficiency
  • Marked-down clearance items and relocated merchandise to proper store areas
  • Educated customers on promotions to enhance sales
  • Maintained focus during busy times to keep business running smoothly
  • Kept close eye on department employees and customers to assess theft risks and maintain loss prevention goals
08/2019 to 10/2019
Crew Member Krystal Brandon, MS,
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Cleaned outdoor eating area and indoor dining room by wiping tables, placing trash in receptacles and restocking napkin dispensers
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
10/2018 to 02/2019
Crew Member Krystal Calhoun, GA,
  • Operated as full-service food provider in Dunkin Donuts establishment by taking orders, preparing meals and collecting payments
  • Performed shift change tasks each day to keep store efficient and neat
  • Protected customers by washing and sanitizing dishes, glassware and silverware after each use
  • Maintained clean, sanitized and well-organized food preparation zones to promote store efficiency
  • Collaborated with team members to meet all food service needs for over 100-150 customers per day
  • Processed payments and counted change to complete transactions
  • Filled and mixed coffees, water and specialty beverages
  • Wiped counters, washed dishes and sanitized equipment to maintain clean food prep and dining areas
  • Took food orders from patients and families, and explained offerings
  • Kept donut case stocked with fresh selections and arranged to entice orders
Expected in 2018
Destrehan High School - Destrehan, LA

GPA: 3.16, Digital Graphics Satellite Center Digital Media | and || Web Design Art |-||| PROJECTS On the Prowl - Monitor Animation Animated the background monitors for a news segment on football games that played in a loop at two rival schools, Destrehan and Hahnville High.

  • Continuing education in The Academy of Art University, Visual Development
  • Adobe Premiere Pro CC 2015 Certified Associate
  • Adobe Photoshop CC 2015 Certified Associate
  • Adobe Dreamweaver CC 2015 Certified Associate
  • Star certification in Graphic Design at Destrehan High School
  • Designed 2018 LOPA T-shirt designer
  • Winner of 2018 Louisiana Seafood Logo design contest
  • Designed magazine page for St. Charles Driving Academy in 2018
  • Designed flyers for 2017 Haunted History Hike
  • Acknowledged for extraordinary service by regular customers at Dunkin

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School Attended

  • Destrehan High School

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