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stocking team associate resume example with 6+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Safety-conscious Bus Driver adept in following navigation routes to transport passengers. Focused and dependable with demonstrated history of addressing passenger needs. Fosters convenience and safety for disabled patrons.

Skills
  • Problem Resolution
  • Customer Service
  • Credit card payment processing
  • Clean DMV record
  • Safety-focused
  • Strong safety history
  • Passenger assistance
  • CDL Class A
  • Air Brake Certification
  • Customer-oriented
Experience
05/2021 to Current
Stocking Team Associate Delta Apparel, Inc. Clinton, TN,
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
  • Looked for ways to go above and beyond job requirements.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
10/2020 to 05/2021
Stocking Team Associate Ahead Redmond, WA,
  • Rotated through series of different stations based on team needs.
  • Unloaded trucks, moved containers to staging area and determined correct storage locations.
  • Worked hard to learn all required tasks quickly and maximize performance.
  • Assisted newly hired team members by explaining company procedures and safety requirements.
04/2019 to 10/2020
Customer Service Manager Lunds Byerly's Woodbury, MN,
  • Addressed and mitigated escalated situations to meet organizational objectives and drive customer satisfaction ratings.
  • Delivered continuous training to associates to maximize performance and customer relations skills.
  • Evaluated and authenticated returns, exchanges and voids.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
  • Verified customer identification for alcohol or tobacco purchases.
  • Organized and updated schedules to optimize coverage for expected customer demands.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Answered customer quests, provided store information and escorted to desired store areas.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Learned roles of other departments to provide coverage and keep store operational.
12/2017 to 04/2019
Service Desk Associate School District 51 Boundary California City, CA,
  • Handled payment processing and provided customers with receipts and proper bills and change.
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Consulted with customers regarding needs and addressed concerns.
  • Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Shared detailed information regarding options to help customers make decisions.
08/2017 to 12/2017
Cashier Nuverra Environmental Solutions Lore City, OH,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Processed 65-70 transactions per day with exceptional accuracy.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Received payments for products and issued receipts.
  • Scanned customer purchases and supported transactions to streamline sales process.
  • Verified customer identification for alcohol or tobacco purchases.
  • Worked closely with front-end staff to assist customers.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Inspected items for damage and obtained replacements for customers.
  • Processed all sales transactions promptly to prevent long customer wait times.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Answered customer quests, provided store information and escorted to desired store areas.
11/2016 to 06/2017
School Bus Driver School District 51 Boundary California City, CA,
  • Obeyed DOT rules and regulations and local laws and stipulations.
  • Operated navigation equipment and two-way radio while focused on safety and efficiency.
  • Adhered to schedules and safety protocols to enhance transportation service.
  • Operated specialized equipment including motorized ramps and lifts.
  • Transported passengers on predetermined routes while obeying traffic regulations.
  • Reconfigured routes to accommodate for added or removed stops on schedule.
  • Obeyed traffic laws and follow established traffic and transportation procedures
  • Adhered to schedules and routes to maintain timely arrivals and departures.
  • Inspected vehicle daily and personally handled routine upkeep such as adding gas and washer fluids.
  • Operated bus and interacted with passengers professionally.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.
06/2016 to 11/2016
Truck Driver School District 51 Boundary California City, CA,
  • Hooked and unhooked trailers from tractor and converter dollies.
  • Completed transfers at hubs and final destinations to keep routes on schedule.
  • Drove trucks with capacities greater than three tons, including tractor-trailer combinations, to transport and deliver products, livestock or other materials.
  • Retained valid proof of insurance and registration in vehicle at all times.
  • Logged all pertinent shift information, including driving hours and fuel usage data on time to keep reports current.
  • Conducted vehicle inspections before and after every trip and performed minor repairs to keep truck functional.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Unloaded packages from trucks for delivery to customers, taking care to prevent damage to merchandise and goods.
  • Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
  • Balanced materials, secured containers and verified weight limits of loads to avoid safety or compliance issues.
  • Implemented daily DOT pre-trip inspections to reduce risks or delivery delays.
  • Conducted daily DOT pre-trip inspections according to set checklist.
  • Obtained and maintained proper delivery authorization and pickup documentation.
  • Observed all driving regulations and safety procedures, maintaining excellent safe driving record.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Attached or loaded vehicles and reviewed all connections for security.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Consulted with supervisors and dispatch personnel to assess situations, determine appropriate solutions and make decisions.
  • Applied defensive driving and safety techniques to prevent accidents.
  • Connected air hoses and electrical lines, installed and removed tire chains and manually cranked dolly wheels.
  • Coordinated with dispatch to receive updates, communicate efficient routes and convey delays.
  • Submitted reports on condition of truck at end of each trip.
09/2015 to 08/2016
School Bus Driver Brink's Incorporated Richmond, VA,
  • Obeyed DOT rules and regulations and local laws and stipulations.
  • Operated navigation equipment and two-way radio while focused on safety and efficiency.
  • Adhered to schedules and safety protocols to enhance transportation service.
  • Verified all permission slips for students to ride home with friends.
  • Transported passengers on predetermined routes while obeying traffic regulations.
  • Reconfigured routes to accommodate for added or removed stops on schedule.
  • Obeyed traffic laws and follow established traffic and transportation procedures
  • Adhered to schedules and routes to maintain timely arrivals and departures.
  • Responded to medical emergencies with calm mindset to smoothly render aid and determine need for advanced medical care.
  • Operated bus and interacted with passengers professionally.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Helped passengers feel comfortable by keeping pleasant temperatures and clean bus interiors.
  • Kept bus orderly with strong control over passenger behaviors.
03/2014 to 01/2015
School Bus Driver Springfield Public Schools City, STATE,
  • Obeyed DOT rules and regulations and local laws and stipulations.
  • Adhered to schedules and safety protocols to enhance transportation service.
  • Operated specialized equipment including motorized ramps and lifts.
  • Verified all permission slips for students to ride home with friends.
  • Transported passengers on predetermined routes while obeying traffic regulations.
  • Obeyed traffic laws and follow established traffic and transportation procedures
  • Adhered to schedules and routes to maintain timely arrivals and departures.
  • Responded to medical emergencies with calm mindset to smoothly render aid and determine need for advanced medical care.
  • Operated bus and interacted with passengers professionally.
  • Maintained strict compliance with safety rules for passenger and driver protection.
  • Kept bus orderly with strong control over passenger behaviors.
06/2014 to 12/2014
CDL Driver Silver Dollar City City, STATE,
  • Established relationships with customers through use of interpersonal, active listening and inquiry response skills.
  • Inspected vehicle prior to and after completing each shift, noting any damage or issues in detailed logs.
  • Updated logs with timely and accurate information meet internal requirements and DOT recordkeeping demands.
  • Maintained safe driving habits to protect property and general public on roadways.
  • Demonstrated safe driving by observing all road rules, exercising caution in unfamiliar areas and maintaining vehicle control.
  • Transported passengers on predetermined routes while obeying traffic regulations.
  • Obeyed DOT rules and regulations and local laws and stipulations.
  • Helped elderly and disabled passengers board and exit bus.
  • Operated bus and interacted with passengers professionally.
  • Announced stops clearly to help passengers disembark at correct locations.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
Education and Training
Expected in 06/2002 to to
High School Diploma:
Reedsport Community Charter School - Reedsport, OR
GPA:

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Resume Overview

School Attended

  • Reedsport Community Charter School

Job Titles Held:

  • Stocking Team Associate
  • Stocking Team Associate
  • Customer Service Manager
  • Service Desk Associate
  • Cashier
  • School Bus Driver
  • Truck Driver
  • School Bus Driver
  • School Bus Driver
  • CDL Driver

Degrees

  • High School Diploma

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