Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
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to Stocking Crew Michaels Stores | Morrisville, PA,
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Assessed floor displays to determine which merchandise required restocking.
  • Operated forklift to elevate or place merchandise in appropriate areas.
  • Cross-sold [Type] items by using persuasion skills, increasing retail revenues [Number]%.
  • Notified [Job title] immediately of any spills or [Type] issue, enabling quick clean-up and remediation.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Used [Type] and [Type] equipment to pull items from stock and add to store shelves and bins.
  • Observed strict safety measures while stocking shelves to prevent falls and mishaps.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Used [Software] system to locate merchandise in inventory for shelf restocking.
  • Facilitated business goals by [Action] and [Action] to drive results throughout store team.
  • Assisted customers based on currently available product, promotional and policy information.
  • Explained store policies to customers during checkout, which resulted in fewer complaints to customer service desk.
  • Processed customer purchases and returned proper currency and bills, maintaining [Number]% accuracy rate.
  • Helped customers complete purchases, including processing payments and bagging items.
  • Verified invoices against delivered merchandise to check shipment accuracy.
  • Operated office equipment and technology, including [Type], [Type] and [Type].
  • Communicated effectively with members of public in often crowded and noisy environments.
  • Updated signage to reflect current prices and help promote target merchandise.
  • Secured products when transporting to different areas of store to prevent merchandise damage.
to Customer Service Cashier Kroger | Keller, TX,
  • Redeemed coupons and cross-sold products.
  • Drove sales and add-on purchases by promoting specific item options to customers.
  • Set up catering for up to [Number] people regularly by recording requested menu items, scheduling delivery time and relaying to kitchen.
  • Received product orders, unloaded merchandise and arranged store stock into appealing displays.
  • Counted product stock to maintain inventory records.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Prepared food, including [Type], [Type] and [Type] items.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Issued receipts, discussed return policies, and directed customers to pickup locations for larger merchandise.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Answered phone calls to assist customers with questions and [Type] orders.
  • Filled beverages and delivered food to customers by [Action].
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Answered questions about and demonstrated features of diverse merchandise to facilitate customer sales.
  • Managed [Type] product returns professionally and quickly to maintain customer satisfaction.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Provided gift wrapping and boxes for customers, made special orders and prepared packages for shipments.
  • Monitored [Type] product availability in store, on shelves and in orders to accurately answer customer questions.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Processed returned items in accordance with store policy.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Distributed new merchandise efficiently to different departments.
  • Worked closely with front-end staff to assist customers.
  • Cross-trained in [Type] and [Type] roles in order to provide skilled backup for team members.
  • Helped customers find specific products, answering questions and offering advice.
  • Facilitated change from [Software] to [Software], effectively assisting with employee training without decreasing overall sales.
  • Operated [Type] equipment to lift and transport stock.
  • Applied conversational [Language] abilities to connect with [Type] individuals and better serve individual needs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Accurately handled over $[Amount] of payments daily in cash and credit cards payments for [Type] products.
  • Restocked [Location] with silverware, straws, napkins and condiments.
  • Arranged updated promotional displays every [Timeframe].
  • Arranged updated promotional displays every [Timeframe].
  • Collected merchandise from store and searched back-end locations for customer purchases.
  • Monitored sidewalk sales events to protect products, added new merchandise and rang up purchases at outside registers.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
to Provider Promises Addiction Treatment Center | College Station, TX,
  • Collaborated with [Job Title]s and associated professionals to put together and manage treatment interventions.
  • Monitored vital signs and medication use, documenting variances and concerning responses.
  • Worked with supervisory medical staff to review cases and improve care.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Ambulated individuals with safe and effective strategies around home, public and medical locations.
  • Assisted families in planning for meals and shopping for ingredients to meet nutritional plans.
  • Offered top-notch healthcare support to patients in a busy [Type] setting.
  • Provided guidance to healthcare professionals to maximize the quality of services.
  • Kept children safe and secure at all times.
  • Used techniques such as positive reinforcement and behavior modeling with instill discipline in children.
  • Provided nurturing and appropriate environment for children ranging in age from [Age] to [Age].
  • Read and understood [Type] and [Type] lab results.
  • Completed basic procedures such as [Procedure].
  • Kept detailed records of patient care, [Type] progress, medication administration and changes in health or other conditions.
  • Devised and maintained office systems to efficiently deal with paper flow.
  • Worked closely with high-profile clients to provide one-on-one administrative support, including estate management, household management and property management.
  • Coordinated [Type] travel arrangements and accommodations on behalf of clients.
  • Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
  • Worked with patients and families to design meal, rehabilitation and other plans for long-term success.
  • Laundered clothing and bedding and changed linens [Number] times per [Timeframe] to prevent spread of infection.
  • Traveled with [Job title] to take notes and dictation at meetings.
  • Led physical therapy activities such as [Type] and [Type] to help patients regain range of motion, build muscle and heal injuries.
  • Communicated client project requirements to vendors and contractors to ensure client satisfaction.
  • Ambulated patients in personal spaces, across facilities and in public locations with supportive care and attention to personal requirements.
  • Cared for wounds by changing bandages, dressings and binders to promote healing.
  • Oversaw, directed and hired household staff, including nannies, housekeepers and chefs.
to Assistant Night Manager Marsden Holding Llc | Pleasanton, CA,
  • Coordinated and enhanced delivery of $[Amount] of [Product or Service] in [Timeframe] through [Action].
  • Inputted customer data into [Software] system, safeguarding financial and personal information to avoid breaches.
  • Handled over $[Amount] in funds each day in fast-paced [Type] environment.
  • Increased overall team efficiency and productivity.
  • Coordinated, led and executed brand training presentations for trade or trend shows and new partners to generate and drive product awareness and sales.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Strengthened product branding initiatives and coordinated effective marketing campaigns.
  • Strengthened operational efficiencies and traceability, developing organizational filing systems for confidential client records and reports.
  • Collaborated with [Job titles] to present insurance alternatives as part of comprehensive financial plans.
  • Upheld internal standards and productivity goals to meet [Type] and [Type] targets.
  • Forecasted trends in expected business levels and adjusted labor and inventory to match expectations.
  • Recruited, hired and trained new employees, including monitoring and review of individual performance.
  • Eliminated process discrepancies, implementing continuous improvements for scheduling procedures across multiple client calendars and fitness plans.
  • Boosted sales volume by coordinating classes and workshops for major retailers and independent partners.
  • Led staff meetings for team of [Number] to communicate [Type] directives.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Cross-trained in every store role to maximize operational knowledge.
  • Addressed internal and customer-related issues each day and affected strategic resolutions.
  • Spearheaded reinventions of various departments to maximize productivity.
  • Directed schedule of weekly projects and anticipated timelines for milestones and completion dates.
  • Interacted with prospects and customers at various events, including trade shows, seminars and workshops.
  • Collaborated cross-functionally on [Action] which led to [Result].
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Developed new promotional strategies to increase customer base and market share, promoting [Product or Service] through diverse channels.
  • Extended existing customer relationships through extensive communication and tried-and-true marketing strategies.
  • Streamlined efficiency, reduced labor hours and boosted profitability to optimize overall productivity.
Education and Training
Expected in 05/2022 to to Associate of Arts | Hairstyling Long Star Collage , Houston, Texas GPA:
Expected in to to GED | LONG STAR C, Houston, Texas GPA:
  • Completed professional development in [Subject]
Expected in to to | Longstar Collage , Houston, Texas GPA:
Activities and Honors

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Resume Overview

School Attended

  • Long Star Collage
  • Longstar Collage

Job Titles Held:

  • Stocking Crew
  • Customer Service Cashier
  • Provider
  • Assistant Night Manager


  • Associate of Arts
  • GED

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