Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.

Skills
  • Merchandising guidelines
  • Shipment inspection
  • UPC codes checking
  • Tracking scanners
  • Product restocks
  • Computerized inventory systems
  • Safety methods
  • Product displays
  • Skilled in Pallet Jacking
  • Merchandise stocking
  • Adaptive team player
  • Mentoring and training
  • Loading and unloading
Experience
Stocking Associate, 10/2021 - Current
The Tjx Companies, Inc. Buffalo, NY,
  • Arranged product on shelves following merchandising guidelines.
  • Stocked merchandise by UPC codes and read labels to match.
  • Broke down and discarded empty packaging and boxes after stocking products.
  • Inspected items received for damage or other issues.
  • Unloaded goods using hand trucks or other equipment to receive merchandise.
  • Moved items to designated warehouse areas.
  • Operated tracking scanners to update and maintain accurate inventory information.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
  • Received incoming product deliveries and relocated to storage shelves, coolers or bins.
  • Lifted materials of varied weights on regular basis.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Greeted customers and retrieved requested products to drive satisfaction.
  • Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
  • Blocked and faced products on shelves and displays to meet company policies.
  • Counted and stocked different types of merchandise to comply with inventory control tag requirements.
  • Palletized merchandise for easy movement to sales floor locations.
  • Stocked shelves with items making sure items were not outdated and brought forward.
  • Ensured no damaged or expired items were placed on shelves.
E-Commerce Personal Shopper, 04/2021 - 07/2021
Gardaworld Costa Mesa, CA,
  • Reviewed customer requests, resolved questions and defined specifications before completing orders.
  • Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Improved operations by working with team members and customers to find workable solutions.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Motivated and encouraged team members to communicate more openly and constructively with each other.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
  • Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
  • Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Listened to customer needs to identify and recommend best products and services.
  • Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
  • Reset store displays for special events and seasonal merchandise changes.
  • Satisfied customers with quick, accurate service under tight deadlines.
Package Handler, 05/2020 - 03/2021
Lunds Byerly's Edina, MN,
  • Palletized boxes to streamline movement and shipment.
  • Protected company inventory by maintaining and organizing storage areas.
  • Loaded completed orders on pallets according to delivery numbers.
  • Assisted in loading delivery trucks with prepared packages.
  • Braced, padded and supported shipments to prevent shifting and damage.
  • Tracked parcel movement using hand-held scanners and daily production sheets to keep records accurate.
  • Disposed of debris and hazardous materials properly to avoid contamination.
  • Resolved conveyor system issues by clearing jams and blockages.
  • Alerted purchasing team of shortages or damaged goods identified when unloading trucks.
  • Used scanners to track parcel information, condition or receipt.
  • Secured items in truck by strapping over protective padding.
  • Examined incoming and outgoing shipments, rejected damaged items and appropriately recorded discrepancies.
  • Juggled shift duties, prioritizing immediate tasks to streamline operations.
  • Exceeded specific team goal by partnering with staff to share and implement best practices.
Cashier, 08/2019 - 12/2019
Panera Bread City, STATE,
  • Operated cash register, collected payments and provided accurate change.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Helped customers find specific products, answered questions and offered product advice.
  • Worked closely with front-end staff to assist customers.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Processed sales transactions to prevent long customer wait times.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Inventoried stock and placed new orders to keep supplies within optimal levels for expected demands.
  • Inspected items for damage and obtained replacements for customers.
  • Increased sales by suggesting specific complementary items to customers.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Resolved customer complaints and escalated worsening concerns for remediation.
  • Received payments for products and issued receipts.
Education and Training
High School Diploma: , Expected in 02/2021
-
Thomas Jefferson High School - Richmond, VA
GPA:

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Resume Overview

School Attended

  • Thomas Jefferson High School

Job Titles Held:

  • Stocking Associate
  • E-Commerce Personal Shopper
  • Package Handler
  • Cashier

Degrees

  • High School Diploma

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