Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Effective at choosing items to fulfill customer orders. Excellent sales, service and communication skills. Focused on building customer loyalty with a relationship-oriented approach.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
Merchandising guidelines
Shipment inspection
UPC codes checking
Tracking scanners
Product restocks
Computerized inventory systems
Safety methods
Product displays
Skilled in Pallet Jacking
Merchandise stocking
Adaptive team player
Mentoring and training
Loading and unloading
Experience
Stocking Associate, 10/2021 - Current The Tjx Companies, Inc. – Buffalo, NY,
Arranged product on shelves following merchandising guidelines.
Stocked merchandise by UPC codes and read labels to match.
Broke down and discarded empty packaging and boxes after stocking products.
Inspected items received for damage or other issues.
Unloaded goods using hand trucks or other equipment to receive merchandise.
Moved items to designated warehouse areas.
Operated tracking scanners to update and maintain accurate inventory information.
Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
Received incoming product deliveries and relocated to storage shelves, coolers or bins.
Lifted materials of varied weights on regular basis.
Assisted customers by locating items and loading heavy purchases in vehicles.
Greeted customers and retrieved requested products to drive satisfaction.
Moved and rebuilt shelves, racks and displays to increase visibility of merchandise.
Blocked and faced products on shelves and displays to meet company policies.
Counted and stocked different types of merchandise to comply with inventory control tag requirements.
Palletized merchandise for easy movement to sales floor locations.
Stocked shelves with items making sure items were not outdated and brought forward.
Ensured no damaged or expired items were placed on shelves.
E-Commerce Personal Shopper, 04/2021 - 07/2021 Gardaworld – Costa Mesa, CA,
Reviewed customer requests, resolved questions and defined specifications before completing orders.
Kept detailed track of order inventories and verified timing and specifications of additional orders based on known customer preferences.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Prioritized and organized tasks to efficiently accomplish service goals.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Demonstrated leadership by making improvements to work processes and helping to train others.
Improved operations by working with team members and customers to find workable solutions.
Exceeded customer satisfaction by finding creative solutions to problems.
Motivated and encouraged team members to communicate more openly and constructively with each other.
Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
Practiced clean and sanitary shopping with minimal product handling and used safety kits diligently to protect customers and others.
Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
Communicated with customer to confirm clarity of order, shopped at additional stores if necessary and expedited order transfer to delivery driver.
Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
Listened to customer needs to identify and recommend best products and services.
Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers and increasingly high tips.
Reset store displays for special events and seasonal merchandise changes.
Satisfied customers with quick, accurate service under tight deadlines.
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