Stocker/Freight Team Member Resume Example Academy Sports + Outdoors

STOCKER/FREIGHT TEAM MEMBER

Professional Summary

Enthusiastic person eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in a job.

Skills

Supervision
Problem resolution
Team management
Communications
Organization
MS Office
Customer service
Stored goods retrieval
Strategic Planning
Staff Management
Business operations
Fast Learner

Customer assistance
Product upselling
Payment collection
Cash drawer management
Refunds and exchanges
Inventory management
Maintaining store appearance
Retail merchandising
Currency counting
Multi-tasking ability
Heavy lifting
Coupons and gift cards

Work History

Stocker/Freight Team Member06/2019 to 08/2020
Academy Sports + Outdoors – San Antonio, TX

Selected by general and warehouse managers to tackle special projects, expediting stock implementation during shortages.
Operated manual and electric pallet jacks, safely relocating heavy merchandise on sales floor for timely stocking.
Collaborated with backroom and receiving team, working night shifts to support inventory fulfillment goals.
Kept detailed records of post-operative instrument reconciliations and overall care procedures.
Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories and organizing surgical tools.
Worked with vendor representatives to resolve damaged shipments and item shortages, protecting company interests and financial targets.
Coordinated efficient storage areas to optimize materials movements and minimize labor hours.
Orchestrated efficient routing by producing accurate shipping documentation and package labels.
Compared shipping orders and invoices against contents received to verify accuracy.
Coordinated warehouse organization scheme and product placements.
Unloaded pallets and deliveries and organized products in warehouse.
Received incoming shipments, compared contents against associated records and transmitted to proper department.
Moved shipment materials to and from designated areas using lift and hand trucks.
Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
Packed, secured, labeled and applied postage to materials to prepare items for shipment.
Blocked and faced products on displays and shelves in accordance with company policy.

Manager09/2019 to 05/2020
Monster Mini Golf – San Antonio, TX

Trained and guided team members to maintain high productivity and performance metrics.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.
Maintained team efficiency by strategically delegating daily activities, monitoring output and rewarding positive contributions.
Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Performed [Timeframe] reviews assessing each employee's performance and developed improvement plans.
Evaluated employees' strengths and assigned tasks based upon experience and training.
Established and maintained positive work environment to enhance retention and productivity.
Set and managed schedules to give proper coverage to required areas and meet customer service demands.
Trained new employees in specific job requirements.
Supervised [Number] of employees in [Type] shop.
Trained team members in successful strategies to meet operational and sales targets.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Quickly and accurately counted drawers at start and end of each shift.
Provided strong service to customers, increasing customer loyalty [Number]%.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.

Cashier/host03/2018 to 05/2019
Monster Mini Golf – San Antonio, TX

Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Operated cash register for cash, check and credit card transactions with [Number]% accuracy.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Educated customers on promotions to enhance sales.
Answered questions about store policies and concerns to support positive customer experiences.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Planned and executed [Number]-guest parties by organizing menus, spaces and special requests.
Planned parties according to customer specifications.
Answered customer questions about hours, seating and [Type] information.
Decorated and set tables in accordance with party themes and age groups.
Applied mobility assistance knowledge to safely ambulate patients in different spaces involving varying elevations and obstacles.

Education

High School Diploma06/2019Legacy of Educational Excellence - 1400 Jackson Keller Rd, San Antonio, TX 78213

Some College (No Degree): Business ManagementSan Antonio College- San Antonio, TX

Resume Overview

Companies Worked For:

Academy Sports + Outdoors
Monster Mini Golf

School Attended

Legacy of Educational Excellence
San Antonio College

Job Titles Held:

Stocker/Freight Team Member
Manager
Cashier/host

Degrees

High School Diploma 06/2019
Some College (No Degree) : Business Management

Stocker/Freight Team Member Resume Example

Resume Score: 80%

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