Multi-talented Employee consistently rewarded for success in planning and operational improvements. Experience in policy development and staff management procedures positively impacting overall morale and productivity.
Skills
Safety protocols expertise
Setting up and operating equipment
Customer service
Biohazardous waste disposal
Organization
Education
Crockett State School Crockett, TX, Expected in 08/2002 – –GED:GED - GPA:
Work History
Glenbrook Health - Stocker Associate Carlsbad, CA, 04/2020 - 07/2020
Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
Alternated goods in inventory by observing first-in/first-out approach to keep shelves organized and properly stocked.
Maintained well-organized restocking areas to avoid blocking aisles or creating safety hazards.
Created balanced pallets to support efficient and safe sales floor replenishment.
Helped customers locate desired items and transfer oversized items to vehicles.
Regularly assessed sales floor stock levels to replenish with backstock merchandise before depletion.
Changed sales floor signs to show current pricing and support product promotions.
Prepared merchandise for transfer to shelves by removing packing materials and applying identifying codes, such as price or inventory control numbers.
Placed special customer orders for custom or special order merchandise.
Unloaded arriving product stock and moved to store display areas.
Glenbrook Health - Dishwasher Carlsbad, CA, 11/2019 - 02/2020
Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
Stepped into additional roles during busy times to boost coverage of important stations.
Loaded more than 1,000 glasses, silverware and dishes into dishwasher each shift, running average of 25 loads per day.
Increased machine efficiency by scraping and pre-washing dishes.
Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
Kept kitchen areas neat and clean by removing trash and organizing supplies.
Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
Maintained proper temperatures, behaviors and controls to meet or exceed health department standards.
Troubleshot equipment malfunctions and completed minor repairs to keep equipment functioning.
University Of Southern California - Dishwasher Alhambra, CA, 05/2019 - 08/2019
Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
Developed excellent relationships with managers and fellow team members to achieve success, build professional relationships and support positive work environment.
Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Transported dirty utensils, dishes and trays to kitchen to support efficient cleaning.
Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
Resolved and escalated customer issues quickly to uphold strong customer relations standards.
Improved customer satisfaction rates by answering customers' questions and resolving issues efficiently.
Provided smooth and timely service to customers by providing additional silverware, extra napkins and cleaning spills.
Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
Stepped into additional roles during busy times to boost coverage of important stations.
Increased machine efficiency by scraping and pre-washing dishes.
Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
Moved items from main storage areas to easily accessible small fridge, freezers and containers to support kitchen staff efficiency.
Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
Taco Bell/KFC - Cashier City, STATE, 04/2018 - 07/2019
Counted cash in register drawer at beginning and end of shift.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Checked prices for customers and processed items sold by scanning barcodes.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Reviewed and resolved differences between accounting information and cash drawer.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Educated customers on promotions to enhance sales.
Assisted customers by answering questions and fulfilling requests.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Used cash registers and POS systems to request and record customer orders and compute bills.
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency.
Organized and reported on financial information to document payment histories and assist with sound financial accounting.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
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