stock room manager resume example with 3+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

I started as a Sales Associate. I excelled in setting up displays and organizing our inventory. Because I did this, I was able to increase our sales because I was so familiar with all our inventory.

I was promoted to a part time Sales Lead where I was

responsible for cashiering, till counts and safe counts. I was in charge of the sales floor and was known as the Manager on Duty. My duties here included delegating the work to be done to associates and follow up to see that all the needs of customers were met. I was responsible for approving all returns and exchanges. I had to perform our opening process which includes the paper work from the previous day's sales and calculating the income made from the different products.

My last promotion and current position is Stock Room Manager. This promotion was given to me because I am an independent worker and could identify the stock needed. Management was happy with how I performed as a Supervisor and felt this was the next step and could be relied on the be an independent employee without need of direct supervision. I have complete knowledge of our inventory and make sure the sales floor is fully stocked and runs smoothly. I work the sales floor on the weekend. I really enjoy the duality as I also enjoy working directly customers.

  • Interdepartmental Collaboration
  • Customer Service
  • Complex Problem Solving
  • Inventory Management Software
  • Detail-Oriented
  • Improvements Recommendations
  • Relationship Building
  • Shipment Tracking
  • Shipping Activity Oversight
  • Time Management
  • Emergency Operating Procedures
  • Onboarding and Training
  • Decision Making
  • Verbal and Written Communication
  • Problem-Solving
  • Inventory Management
  • Worker Supervision
  • Work Planning and Prioritization
  • Employee Motivation
  • Cashiering and balancing tills and safe counts
04/2021 to Current Stock Room Manager Big Lots | Gainesville, GA,
  • Replenished inventory with focus on addressing customer needs.
  • Verified product numbers with scanners and manual tracking.
  • Performed daily inventory cycle counts and assisted with full audits.
  • Communicated with customers to answer questions.
  • Read and adhered to supervisor instructions and printed pull sheets.
  • Greeted patrons warmly at store entrance and offered assistance with finding needed items.
  • Checked store shelves and restocked products from inventory in back room.
  • Scanned and bagged items and operated cash register to check out store patrons.
  • Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
  • Received shipments, signed off on packages and documented incoming items in computer system.
  • Trained and developed new team members to improve product knowledge and selling abilities.
  • Minimized shortages by adopting proper loss prevention procedures.
  • Fostered great experience by engaging with guests, utilizing acquired skills and training.
  • Promoted positive culture of teamwork and inclusion, increasing employee morale.
  • Engaged customers and trained sales associates using strong knowledge of products and promotions.
  • Operated office equipment and technology, tracked stock inventory and reported accidents or damage.
  • Maintained awareness of advertised items to accurately recite current pricing and promotions.
  • Familiarized self with new products and services to engage with customers about features and benefits.
  • Kept stockroom clean and neat for maximum productivity.
  • Organized sales floor to keep products and displays presentable and in sellable condition.
  • Monitored work areas for cleanliness and functionality and removed obstacles for safety.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Received deliveries, scanned packages and updated orders in internal database.
  • Examined packages and goods for damage and notified vendors of replacement needs.
  • Identified safety hazards and notified management to determine proper resolution of issues.
  • Tracked inventory and conducted cycle counts to maintain accurate records.
  • Stored items in orderly and accessible manner in warehouse tool rooms, supply rooms, or other areas.
  • Completed inventory audits as scheduled and assisted with addressing discrepancies.
  • Managed cash register operations using POS system and processed sales and returns.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Maintained attractive merchandise displays to maximize purchases.
  • Promoted accessories and cross-sold additional products and services through use of active persuasion.
  • Assisted in strategic planning and setup of merchandise displays to promote target products and attract customer traffic.
  • Processed payments and returned receipts, cash, coin and cards to customers.
10/2020 to 01/2021 Seasonal Sales Associate Northern Tool | Arnold, MO,
  • Greeting Customers
  • Asking their needs and informing of products, deals and promotions
  • Cleaning and organizing store
12/2019 to 09/2020 Team Member Par Pacific Holdings Inc | Asotin, WA,
  • Answered phone calls
  • Greet customers and take orders
  • Input online order
  • Cashiering
  • Food license enabling me to prepare food and drinks
  • Cleaned and organized shop
06/2018 to 12/2019 Receptionist Chubb | Oklahoma City, OK,
  • Answered and replied to calls from clients
  • Cleaned and organized
  • Greeted clients
  • Confirmed appointments
Education and Training
Expected in 06/2021 to to High School Diploma | Armijo High School, Fairfield, CA GPA:
Expected in to to Associate of Science | General Education Credits to Transfer Solano Community College, Fairfield, CA GPA:
Activities and Honors
  • I competed in figure skating competitions for 3 years. I won several metals and trophies in the sport. All were 1st place trophies. I now only ice skate as a hobby.

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Resume Overview

School Attended

  • Armijo High School
  • Solano Community College

Job Titles Held:

  • Stock Room Manager
  • Seasonal Sales Associate
  • Team Member
  • Receptionist


  • High School Diploma
  • Associate of Science

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