6 years of professional experience in Logistic/Warehouse operations with U.S. Army
Attention to Detail/ On Spot Correction
Able to work without supervision independently or in a group setting
Trained on the operation of material handling equipment including forklifts up to a 30K.
Effective at multitasking and thrives in culturally diverse and fast-paced environments
Experience working on an on-call basis within varying shift schedules
Excellent communication, coordination and customer service skills, as well as vast knowledge working with Microsoft Office.
Stock Clerk/Parts Runner06/2014 to 08/2014El Monte RVDublin, Ca
Conducted supply inventories and label inventoried items.
Controlled the movement and distribution of material and equipment in and out of store location.
Demonstrated effectiveness in purchasing and inventory control.
Ordered, received, and processed equipment in supply room.
Inspected and verified supplies received against invoice and packing slip; initiated requests for vendor corrections.
Maintained Material Safety Data Sheets (MSDS) associated with purchases of chemical products.
Ensured customer satisfaction and positive rapport with vendors.
Processed paperwork related to order requests and performed routine clerical duties.
Web Chat Customer Service Representative09/2012 to 08/2013Afni IncOpelika, Al
Al Afni Inc.
Analyzed customer's needs; reviewed and updated activity on accounts.
Resolved customer issues in a prompt, professional, and friendly manner.
Built and maintained rapport with Verizon Wireless customers.
Promoted and sold products and services to meet company sales goal.
Handled multiple chats and met average chat length expectations.
Provided customers with the basic understanding and functionality of products and accessories.
Attended quarterly training to update product knowledge, pricing plans, promotions, and service features.
Warehouse Stock Control Supervisor01/2011 to 01/2012United States ArmyFt. Benning, Ga
Ga United States Army
Supervised and performed stock records and warehouse functions, including stock receipts, storage, distribution, and issue.
Supervised daily stock control operations of closeout, inventory, and customer request for 119 customers.
Verified inventory computations by comparing them to physical counts of stock, investigated discrepancies and adjusted errors.
Responsible for the accountability and providing causative research for five classes of supply valued over 16 million dollars.
Maintained automated and manual accounting records.
Supervised subordinates and peers; provided technical guidance to soldiers.
Trained and evaluated staff, providing feedback for performance evaluations.
Enhanced professional growth for junior personnel through mentorship and extensive training
Warehouse Storage Section Team Leader02/2010 to 01/2011United States ArmyFt. Benning, GA
GA United States Army
Handled the task of storing items in an orderly and accessible manner in warehouse using the Standard Army Retail Supply System (SARSS).
Marked stock items using identification tags, stamps, electric marking tools, and other labeling equipment.
Determined proper storage methods and stock location based on turnover, environmental factors and physical capabilities of facility.
Developed Standard Operating Procedures (SOPs) and performed administrative duties related to the Supply Support Activity (SSA) storage section.
Ensured procedures for loading, unloading, segregation, palletizing and location of parts were in full compliance with army storage policies and applicable procedures.
Performed 10% inventories monthly, supervised 100% inventories with an accuracy rate of 98%.
Receiving, and Turn-in Clerk06/2006 to 01/2011Warehouse IssueFort Benning, GA
Fort Hood, TX; FOB Kalsu, Iraq United States Army
Coordinated incoming and outgoing shipments of class II and IX supplies to customers, which included scheduling pickup and delivery times, verified shipping records and quantities.
Operated Material Handling Equipment daily, assisting customers with the upload and download of equipment and supplies.
Managed the 026 (Non Mission Capable (NMC) report) and tracked all inbound requisitions through Logistical Information Warehouse (LIW).
Received, unloaded, unpacked, visually inspected, counted, segregated, palletized, processed and stored over 800 incoming supplies and equipment daily.
Packed retrograde containers using Material Handling Equipment (MHE) for movement to other bases for logistical support.
Assisted during inventories, and determined the basis for over, short, or misplaced items by checking stock status information, issue receiving requests, issue and shipping reports and locator records.
Provided causative research for unidentified class IX repair parts and disposed unserviceable repair parts to Defense Reutilization Marketing Office (DRMO)
BS: Business ManagementGolden Gate UniversitySan Francisco, Ca, USGolden Gate University/ BS Business Management 2014 to Present San Francisco, Ca
Diploma2004Worth County High SchoolSylvester, Ga, USWorth County High School/ HS Diploma 2000 to 2004 Sylvester, Ga
Clerk, Basis, Class, Class Ii, Comprehensive Large Array Data Stewardship System, Conveyor, Marketing, Material Handling, Material Handling Equipment, Mhe, Scheduling, Shipping, Training, Business Management, Inventory, Accounting, Million, Operations, Stock Control, Company Sales, Customer Service, Customer Service Representative, Pricing, Receptionist, Retail Sales, Sales, Verizon, Wireless, Palletizing, Retail, Retail Marketing, Sops, Ssa, Microsoft Office, Ms Office, Multitasking, Security, Warehouse Operations, Buying/procurement, Clerical, Inventory Control, Invoice, Packing, Purchasing, Satisfaction
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Companies Worked For:
El Monte RV
United States Army
Golden Gate University
Worth County High School
Job Titles Held:
Stock Clerk/Parts Runner
Web Chat Customer Service Representative
Warehouse Stock Control Supervisor
Warehouse Storage Section Team Leader
Receiving, and Turn-in Clerk
BS : Business Management Diploma 2004
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