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Stock Clerk Resume Example

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STOCK CLERK
Professional Summary

Seeking a full time position as a Budtender with a respectable dispensary that offers daily challenges and opportunities for professional growth.

Looking to utilize my customer service skills and build lasting bonds with patients and community members. Wanting to excel and over-achieve with company in not only growth of business but growth within the community.

Work History
Sierra Army Depot- Stock Clerk
Herlong, CA05/2020 - Current
  • Stocked merchandise each hour, clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Maintained effective team member communication.
  • Maintained fitness in order to move merchandise efficiently and safely.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Organized warehouse and stockroom areas.
AutoZone- Customer Satisfaction Representative
Susanville, CA04/2020 - Current
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
  • Maintained up-to-date knowledge of product and service changes.
  • Recommended auto parts to customers, thoroughly explaining details.
  • Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
  • Assisted customers by listening closely, finding solutions to problems and making recommendations based on extensive product knowledge.
  • Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
  • Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Round Table Pizza- Delivery Driver
Susanville, CA04/2017 - 04/2020
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Performed basic housekeeping tasks at restaurant by washing dishes, sweeping floors and properly disposing of trash.
  • Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Supported sales efforts by suggestively selling additional food items to increase check average when taking order.
  • Demonstrated excellent customer service through positive and professional interaction with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
  • Presented customers with bills and receipts to collect payment for items delivered.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Secured food to prevent loss and maintain freshness during transport.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Promoted pizza products by distributing door hangers, coupons and promotional materials to customers on delivery route.
McDonald's- Team Member
Susanville, CA05/2016 - 04/2017
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Instructed junior team members on protocols and procedures of each station to maximize contributions.
  • Learned all required tasks quickly to maximize performance.
  • Developed strong cooperative relationships with coworkers and managers.
  • Sought out ways to go above and beyond job requirements.
  • Maintained productive, efficient approach to all tasks.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging food products.
  • Contributed to team success by completing jobs quickly and accurately.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
Skills
  • Customer Service
  • Cleaning Procedures
  • Food Handling
  • Team Work
  • Cash Handling
  • Retail Sales Experience
  • Strain Identification
  • Excellent Communication
Education
Lassen High School05/2017High School Diploma
Lassen Community CollegeNo Degree: Psychology
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Resume Overview

Companies Worked For:

  • Sierra Army Depot
  • AutoZone
  • Round Table Pizza
  • McDonald's

School Attended

  • Lassen High School
  • Lassen Community College

Job Titles Held:

  • Stock Clerk
  • Customer Satisfaction Representative
  • Delivery Driver
  • Team Member

Degrees

  • High School Diploma
    No Degree : Psychology

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