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Stock Associate Resume Example

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Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Multilingual individual with team-oriented nature and expertise to handle diverse tasks, including checking shipments and processing customer payments. Positive and upbeat communicator dedicated to customer satisfaction. Proficient in keeping stock current, organized and properly identified to promote sales.

Skills
  • Safety processes and procedures
  • Performance improvement
  • Shelving of products
  • Merchandising expertise
  • Storage organization
  • Product restocking
  • Cleaning procedures
  • Team Building
  • Organization
  • First Aid/CPR
Work History
09/2019 to Current
Stock Associate Qurate Retail Group Clearwater, FL,
  • Stayed current on available products, store promotions and customer service policies to better shoppers.
  • Managed inventory storage in clean and organized fashion.
  • Readied items for sales floor stocking by affixing tags and preparing pallets.
  • Completed scheduled audits with efficient and accurate approach.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Maintained current knowledge of shelf planograms and end cap plans to effectively merchandise products.
  • Checked aisles and [Type] areas for spills or [Type] issue and notified [Job title] for quick clean-up.
  • Maintained effective team member communication.
  • Conducted periodic inventory inspections and reported out-of-stock items.
  • Applied proper safety procedures in warehouse, stockroom and store and immediately informed management of safety concerns.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Used [Software] to record received, counted and stored stock items.
  • Stocked merchandise each [Timeframe], clearly labeling items, arranging according to size or color and preparing attractive displays.
  • Maintained fitness in order to move merchandise efficiently and safely.
  • Removed all debris and packaging from boxes and separated for recycling or disposal.
  • Checked for outdated and overripe grocery items and removed from inventory.
  • Scanned shelves and product cases to locate expired, outdated and spoiled items.
04/2018 to 03/2019
Waitress Holiday Retirement Bellevue, WA,
  • Stayed up to date on menu changes to offer current and accurate information, answer questions and help customers select optimal meal choices based on individual preferences.
  • Performed complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Kept server areas clean and stocked during service hours to increase efficiency while serving tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Used correct cleaning, sanitizing and food handling procedures to maintain optimal protections for customers.
  • Applied communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.
  • Managed food resources, memorized orders and coordinated service in [Number]- table restaurant.
  • Maintained reputation for order efficiency and accuracy, earning numerous recommendations from satisfied customers.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
  • Decreased customer wait times by efficiently carrying 3 plates at one time without spilling or dropping food.
  • Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Displayed enthusiasm and promoted [Type] service to customers, successfully increasing referrals and walk-in business.
  • Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
06/2013 to 03/2018
Birthday Party Hostess Gym Bin City, STATE,
  • Resolved conflicts to restore customer satisfaction and promote loyalty to company brand.
  • Protected young guests by monitoring activities and maintaining strong perimeter for activities.
  • Kept facilities clean and prepared party areas promptly for upcoming events.
  • Coordinated refreshments and food for indoor, outdoor and special location parties.
  • Managed schedule effectively to plan and carry out as many as [Number] parties per month.
  • Maintained party areas during busy events for as many as [Number] guests.
  • Helped clients plan themed events for young children, teenagers and milestone adult birthday parties.
  • Reset party rooms between events, including collecting trash, wiping down surfaces and sweeping floor.
  • Anticipated needs and responded promptly to guests' requests to maximize satisfaction.
  • Delivered information to visitors, including details of interest about facility, rules, policies and promotional events.
  • Ascertained wants and needs of guests and developed games and attractions to facilitate enjoyment.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Oversaw maintenance and operation of [Type], [Type] and [Type] equipment, maintaining safety, cleanliness and operational efficiency.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Education
Expected in 05/2020
High School Diploma:
Bemidji High School - Bemidji,
GPA:
Volunteer
  • Military Ball
  • Finlandia
  • Pearl Harbor Dinner
  • Halloween Dance
  • Field Day
  • Blood Drive
  • Polar Plunge
  • Night We Light
  • Freshman Orientation

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Resume Strength

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  • Length
  • Personalization
  • Strong Summary
  • Target Job
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Resume Overview

School Attended
  • Bemidji High School
Job Titles Held:
  • Stock Associate
  • Waitress
  • Birthday Party Hostess
Degrees
  • High School Diploma

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