Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

I can offer various skills. From costumer service to inventory management. A friendly face makes a friendly place.

  • Product displays
  • Safety methods
  • Skilled in [Type of Equipment]
  • Merchandise stocking
  • Microsoft Word
  • Excel
  • Wpm 40-50
  • Excellent verbal skills
  • Loss prevention
  • Able to lift [Number] lbs.
  • Proficient with planograms and schematics
  • Stockroom procedures
  • Materials transport
  • Report creation
  • Report generation
  • Freight operations
  • Customer service
  • Planning
  • Critical thinking
  • Time management
  • Coordination
Stock Associate, 11/2020 - Current
Ocean State Job Lot Southington, CT,
  • Updated signage to reflect current prices and help promote target merchandise.
  • Reviewed current planograms and end cap placements to properly merchandise items.
  • Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Replenished inventory with focus on addressing customer needs.
  • Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
  • Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
  • Assisted customers based on currently available product, promotional and policy information.
  • Prepared products for sales floor by adding tags and readying pallets or restocking.
  • Notified [Job title] immediately of any spills or [Type] issue, enabling quick clean-up and remediation.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Assisted customers by carrying packages and bags and securing purchases in vehicles.
  • Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
  • Bent, lifted, opened, and moved [Type] products weighing up to [Number] pounds.
  • Removed outdated and overripe items from stock to eliminate health risks.
  • Operated office equipment and technology, including [Type], [Type] and [Type].
Costumers Representative, 03/2018 - 02/2020
Floor And Decor Austin, TX,
  • Determined [Business Name] objectives by observing consumers, collecting feedback surveys and then analyzing information.
  • Supported asset transfers, lender and equity requests, and audit inquiries.
  • Streamlined operations and slashed costs to save $[Amount]+ while eliminating necessity of external vendors.
  • Created and updated [Type] spreadsheets detailing latest information regarding [Program].
  • Integrated customer-centric advertising workflow methodology toward ad delivery initiative and drove profitability through cost-reducing strategies.
  • Identified operational and performance issues and worked with managers to resolve concerns.
  • Completed various reports and analyzed each report to decide where improvements could be made.
  • Wrote reports outlining results to facilitate management decision making.
  • Served as liaison between certain departments to implement new improvement plans and changes.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Defined strategies and created a plan to achieve ambitious operational objectives.
  • Handled all delegated tasks, including [Task] and [Task].
  • Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Cashier, 01/2015 - 02/2018
Dollar Tree City, STATE,
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Inspected items for damage and obtained replacements for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Received payments for [Product or Service] and issued receipts.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Helped customers find specific products, answered questions and offered product advice.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Operated cash register, collected payments and provided accurate change.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Increased sales [Number]% by suggesting specific purchases to customers.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Resolved issues with cash registers, card scanners and printers.
Education and Training
: Business, Expected in
Indiana University Southeast - New Albany, IN

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School Attended

  • Indiana University Southeast

Job Titles Held:

  • Stock Associate
  • Costumers Representative
  • Cashier


  • Some College (No Degree)

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