Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
Summary
I can offer various skills. From costumer service to inventory management. A friendly face makes a friendly place.
Skills
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Experience
Stock Associate, 11/2020 - Current
Ocean State Job Lot – Southington, CT,
Ocean State Job Lot – Southington, CT,
- Updated signage to reflect current prices and help promote target merchandise.
- Reviewed current planograms and end cap placements to properly merchandise items.
- Completed daily cycle counts and monthly audits of specified segments to keep inventory current and accurate.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Replenished inventory with focus on addressing customer needs.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
- Organized storage of articles in bins, floor, shelves and assigned areas according to product categories.
- Assisted customers based on currently available product, promotional and policy information.
- Prepared products for sales floor by adding tags and readying pallets or restocking.
- Notified [Job title] immediately of any spills or [Type] issue, enabling quick clean-up and remediation.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Assisted customers by carrying packages and bags and securing purchases in vehicles.
- Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
- Bent, lifted, opened, and moved [Type] products weighing up to [Number] pounds.
- Removed outdated and overripe items from stock to eliminate health risks.
- Operated office equipment and technology, including [Type], [Type] and [Type].
Costumers Representative, 03/2018 - 02/2020
Floor And Decor – Austin, TX,
Floor And Decor – Austin, TX,
- Determined [Business Name] objectives by observing consumers, collecting feedback surveys and then analyzing information.
- Supported asset transfers, lender and equity requests, and audit inquiries.
- Streamlined operations and slashed costs to save $[Amount]+ while eliminating necessity of external vendors.
- Created and updated [Type] spreadsheets detailing latest information regarding [Program].
- Integrated customer-centric advertising workflow methodology toward ad delivery initiative and drove profitability through cost-reducing strategies.
- Identified operational and performance issues and worked with managers to resolve concerns.
- Completed various reports and analyzed each report to decide where improvements could be made.
- Wrote reports outlining results to facilitate management decision making.
- Served as liaison between certain departments to implement new improvement plans and changes.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Defined strategies and created a plan to achieve ambitious operational objectives.
- Handled all delegated tasks, including [Task] and [Task].
- Resolved interpersonal conflicts by listening, finding common ground and building relationships.
Cashier, 01/2015 - 02/2018
Dollar Tree – City, STATE,
Dollar Tree – City, STATE,
- Assisted with purchases, locating items and signing up for rewards programs.
- Inspected items for damage and obtained replacements for customers.
- Trained new team members in cash register operation, stock procedures and customer service.
- Learned roles of other departments to provide coverage and keep store operational.
- Received payments for [Product or Service] and issued receipts.
- Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
- Helped customers find specific products, answered questions and offered product advice.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Worked closely with front-end staff to assist customers and maintain satisfaction levels.
- Operated cash register, collected payments and provided accurate change.
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Properly verified customer identification for alcohol or tobacco purchases.
- Processed [Number] transactions per day with exceptional accuracy.
- Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
- Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Scanned customer purchases, supporting transactions to streamline sales process.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Increased sales [Number]% by suggesting specific purchases to customers.
- Assisted customers with account updates, new service additions and promotional offers.
- Promoted specific item options to drive sales and achieve add-on purchases.
- Welcomed customers, offering assistance to help find necessary store items.
- Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
- Monitored sales events, added new merchandise and rang up purchases.
- Resolved issues with cash registers, card scanners and printers.
Education and Training
: Business, Expected in
Indiana University Southeast - New Albany, IN
Indiana University Southeast - New Albany, IN
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Resume Overview
School Attended
- Indiana University Southeast
Job Titles Held:
- Stock Associate
- Costumers Representative
- Cashier
Degrees
- Some College (No Degree)
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